Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
1,9
14 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wish I’d read the reviews first , nothing like the photos , cheap chinese made t shirt , claimed to be a uk company and 2 days despatch , offer refunds in the advert then when you try to get a refund , 20% off then half back and keep it . I’d had never of bought if I knew it was coming from china . False advertising!!!
This is probably the worst purchase of my life so far.
I bought 3 x shirts during May and was told delivery before the world cup started.
I've just received them!
I can't even throw them in the bin they're so bad.
DO NOT BUY FROM THESE PEOPLE
They're supposed to be manufactured in the UK but they actually come from China. The pictures show embroidered patches but the shirts have been stamped with the badges - and NOT a very good stamp!
RIP OFF, RIP OFF, RIP OFF.
Tried calling their number but it's not recognised. Tried Email but no reply.
I think I'll sneak out and burn them somewhere so I don't have to face the bin men.
T shirt was advertised as embroidered but a poor quality printed item arrived. Not holding my breath for a refund or correct item to be delivered. Please do not buy from these scam merchants!
Réponse de Britainoutfits
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@britainoutfits.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Company was contacted regarding lenght of time to receive the order, I had paid for express shipping but took 17 days to arrive. Requested a refund on shipping costs which was ignored. Given the excuse it was at customs, I see several other reviews had the same lies told. They obviously offer the express shipping but its a lie.
When it did arrive was rubbish, especially the baseball cap, thin, flimsy nylon.
Waste of time and money as they did nothing about it but still wanted a review.
Dont bother ordering from this site.
Further to your reply, if you care to check there is an email trail regarding this order.
Customer service was contacted on 8/6/2026 regarding the order, as it had not arrived.
Order ref BAFT6007
Support email #33493738
Emails were not helpful at all.
Was told another parcel was sent, it was not.
The fact you charge £14.99 for express shipping is just completely disregarded when contact is made.
Going by other reviews your company is well aware of this but not interested. My refund request for shipping was ignored.
Réponse de Britainoutfits
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@britainoutfits.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
If you are UK based please do not waste your time by ordering from here. It's not UK based, I've waited for over 1 week for delivery despite the website saying 24hr dispatch from UK warehouse and customer service are saying it's arrived at Shanghai airport and will be another 3 -5 days before it's with me. Waste of money!!!!
Réponse de Britainoutfits
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@britainoutfits.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Shirt came yesterday 10-06-2026.. ordered on 24-05-2026..
Nothing like the picture ..
Cheap thin material.
The transfers on shirt are different shades of yellow..
I won’t be wearing it as it looks too cheap
Please for the love of god DO NOT BUY anything from
Britain outfits..
I am just going to Forget about this experience and consider it a £20 Lesson .. But if I get the message across for someone else NOT to purchase Anything..
PLEASE DO NOT BUY ANY SHIRT
Came From China Via Khazhakstan not UK as Advertised
Réponse de Britainoutfits
Dear Customer, thank you for bringing this to our attention. We’re sorry the product didn’t meet your expectations, and we understand how frustrating that can be. Please send your details to our support team at service@britainoutfits.com. We’ll review your case with care and help you find a solution.
Placed order 2.6 and was informed should take a week! Need for the game on Saturday so e-mailed and told held at customs so would send out again! Not happy and asked for a refund, never been back in touch!
already wore it out, and the trim around the collar is what sold me first. the plaid placement is a little louder in person than i expected, but the fabric hangs nicely and the sleeves don’t twist after a few hours. not a stiff tee, more of a soft drape feel.
You think you order from Britain , but its shipped directly from china and is very poor Quality
It’s not uk based or made in the uk it’s from China
I was wondering why it is taking so long for my items to be delivered from a company that says all products are made in the UK. I tracked the order to find that it is being shipped from China. There is no way I would order products that are being shipped from China and have no UK-based customer service. I just know I have lost my money. Fuming!!!
Réponse de Britainoutfits
Dear Customer,
We have received your message and understand that you have not yet received the item you ordered. Our entire team is deeply concerned about this matter. We understand your disappointment and sincerely apologise for the inconvenience caused.
We are firmly committed to ensuring that every order is handled with the utmost care. We guarantee that we will take full responsibility for your order.
Please send your order details to our dedicated after-sales service email address: service@britainoutfits.com. This email will be forwarded directly to our ‘Worry-Free After-Sales Team’, and a customer service representative will contact you personally within 24 hours to provide a clear resolution.
This company is a complete scam, they are not in the uk, the pictures and description is nothing
Like what is advertised. I brought a polo shirt paying nearly £30 for it and had I seen this in a shop I would never have brought it, it’s very cheaply made and very poor quality. i asked for my money back and they told me that the international return would be very costly for me, and would take over a month. They have told me they will give me a refund of £16 so let’s see if that comes. Very unhappy customer. 
Réponse de Britainoutfits
Dear Customer,
We are truly sorry for the poor quality of the polo shirt and the unsatisfactory after-sales solution, and we fully understand your unhappiness and disappointment.
Please send your order details to our customer service email: service@britainoutfits.com
Our dedicated team will recheck your case urgently and follow up on your refund issue professionally within 24 hours. We hope to make things right for you.
Scammers and thieves. They say their product is British made. It is not. It comes direct from China and is of cheap manufacture, material and printing. When attempting to return goods they suggest, due to cost of return postage, you keep the shirts and give them to friends and family as gifts. They require photos and videos of the problem. Even when supplied with these they refuse refund.
Réponse de Britainoutfits
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@britainoutfits.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
don't buy from these guys. there website advertises Made in the UK and 24 hr Despatch.
This is all lies, it comes from Asia and takes weeks to arrive, plus their aftersales is rubbish and uncaring. if i could give a minus rating i would.
Réponse de Britainoutfits
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@britainoutfits.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
