Customer service from John was top class,friendly and very helpful. Choice of plans simple, explanatory and affordable options with lifetime cover. Not pressured into choosing a higher payment plan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Looked for life insurance and definitely went for British Seniors. Joe, agent who dealt with us was great. He didn’t pressure us ,was knowledgeable, polite and an overall nice guy. Best insurance comp... Voir plus
L'entreprise a répondu
Oliver, who contacted me spoke clearly to me, which is important because I am partial hearing. He explained everything I needed to know. He was empathetic when needed and did not get impatient with... Voir plus
L'entreprise a répondu
Julie Anne called us yesterday she was very professional and polite. All the information was presented clearly any questions we had were answered in full. My wife and I thought the whole experience wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de British Seniors
Écrit par l'entreprise
Coordonnées de contact
4,9
Excellent
39 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helped me so much by explaining…
Helped me so much by explaining everything . Feel so much better now have something in place.
12 octobre 2026
Réponse de British Seniors
Hi Shiela! We're grateful for your feedback and glad to hear that you've had a good experience with us.
The Young man who felt like a family friend
The young man who explained everything to me Daniel Jones. He was warm welcoming and empathetic but very professional. He put me put me at ease and it was like talking to a friend.
12 octobre 2026
Réponse de British Seniors
Hi Fenna, thank you for the lovely comments! We're so pleased to know that you're happy with the service we've provided.
Very pleasant to talk to and…
Very pleasant to talk to and professional. Adam went above and beyond this to explain and answer any questions I had.
Thank you Adam
12 octobre 2026
Réponse de British Seniors
Hi Mark! We're happy to hear that you've had a good experience with us. Thanks for letting us know!
Réponse de British Seniors
Hi Claire, thank you for your lovely comments. We're delighted that you've been happy with the service.
Dan a very king young man
Dan, the young man I spoke to was very king and understanding. He explained everything simply for me to understand
12 octobre 2026
Réponse de British Seniors
Hi Sandra, thanks for the kind review. We're glad to hear that everything has been to your satisfaction.
Stuart could not have been more helpful…
Stuart could not have been more helpful he explained things very clearly.
12 octobre 2026
Réponse de British Seniors
Hi Linda! We appreciate you taking a moment to leave us a review. It's great to know you're happy with us.
The lady Danyel was kind and explained…
The lady Danyel was kind and explained it clearly
12 octobre 2026
Réponse de British Seniors
Hi Deborah! We're grateful you took the time to share your thoughts. It's wonderful to know you've been happy with our service.
All I can say is I am happy with the…
All I can say is I am happy with the insurance I have taken out.
The lady dealing with me ( Julia ) was informative and very pleasant.
12 octobre 2026
Réponse de British Seniors
Hi Alan! We're pleased to know that we've met your expectations. Thank you for sharing your experience with us.
Spoke to Louie and Justin both very…
Spoke to Louie and Justin both very informative explained it in easy terms to understand and very pleased with the service being offered. simple and straightforward.
12 octobre 2026
Réponse de British Seniors
Hi Sue, thank you for your kind words. It's great to hear that you're satisfied with the service you've received.
Joe was very helpful and explained…
Joe was very helpful and explained everything in detail. He was very easy to talk to snd put me completely at ease.
12 octobre 2026
Réponse de British Seniors
Hi Sandy! Thanks for sharing your feedback. We're happy to know that your experience with us has been a positive one.
Réponse de British Seniors
Hi Jacqueline, we appreciate your lovely review. We're pleased to hear that you've been happy with the service.
Réponse de British Seniors
Hi Jane! Thank you for taking the time to rate us. We're glad to know that you've had a good experience.
Just got off the phone after talking to…
Just got off the phone after talking to Lewis and arranging our joint agreement. What a nice guy, answered all questions I asked and got our business. Thanks.
12 octobre 2026
Avis spontané
Réponse de British Seniors
Hi Carl, thanks for your feedback. We're delighted to hear that our service has met your expectations.
Réponse de British Seniors
Hi Carol! It's reassuring to hear that you've had a positive experience with us. Thank you for your review.
Keelen dealt with my enquiry very…
Keelen dealt with my enquiry very politely and professionally he was lovely talking to him .
Explained everything to me enough for me to understand.
Very happy with my outcome .
12 octobre 2026
Réponse de British Seniors
Hi Michelle, thank you for the lovely feedback. We're glad you've been pleased with the service we've provided.
I had a great experience
I had a great experience, everything was explained to me very well
12 octobre 2026
Réponse de British Seniors
Hi Grace! We're so pleased to hear that you've been happy with your experience. Thanks for letting us know.
Review of policy
They are very helpful and explain everything that you need to know about your policy and any changes they answered all of my questions very polite and helpful
12 octobre 2026
Réponse de British Seniors
Hi Philip, thank you for your review. We're delighted to know that you've had a good experience with our team.
Seniors Life Insurance
I had a lovely chat this morning with Jessie, she was lovely to talk to. I could hear every word she was saying, she didnt rush anything. She explained everything in detail and didnt force me to take out a plan I couldnt afford. She was definitely good at her job, easy to talk to and very cheerful. Very happy with the plan I took out.
12 octobre 2026
Réponse de British Seniors
Hi Susan! Thanks for your kind words. We're pleased that you've been satisfied with our service.
Réponse de British Seniors
Hi Lester! Thank you for sharing your thoughts. We're happy to know that we've provided a service you're pleased with.
Sabrina was very clear and…professional
Sabrina was very clear and professional,she explained everything in simple terms very polite. Very happy to be a member of BS.
12 octobre 2026
Réponse de British Seniors
Hi Diane, thanks for your review! We're glad to hear that your experience has been a positive one.
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