Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Fournisseur d'accès Internet

Informations provenant de diverses sources externes

Broadband Compare lets you compare internet providers NZ and compare broadband plans. Find the best NZ broadband deals at Broadband Compare and make a fully informed choice. Broadband Compare is part of NZ Compare


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Spam Marketing Company

BEWARE: As soon as you enter your email address you are bombarded with emails, including from France, Hong Kong, Suisse and strangely NZ. This is an on-seller who gets paid for supplying your details to a 3rd party. You will be spammed and possibly scammed if you are not careful.
If want genuine comparisons go to Consumer or Money Hub and other similar genuine organisations. Or do the research yourself.

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I have got the worst customer service

I have got the worst customer service. I signed up for 2 degree with them and they said 4-5 days and then I received the email from 2 degree that it will take a week so I called the agent called David again and he said he will cancel it there will be no cancellation fees no consequences and said I can go for a shop. I bought a broad band from the shop.Next day I received an email from 2 degree that they have sent the modem for fiber connection and I called David again and he said he will inform 2 degree to attach an envelope to return so I just forget about it and then today I received the email from 2 degree that I will need to pay cancellation fees, I tried to call 2-3 times and i did not know the 4 digits etc and so I called broadband company and the customer agent was so rude blaming to me saying You are responsible, You have no intention to call them etc You You, I said you can go back listen to the conversations. So now I have to call 2 degree and sort it out. This company takes zero responsibility and rude to their customers. AVOID

21 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Clickbait

Advertise deals and then say they are not available. Then try and talk you into something else. Easier just to go to the providers website as I don’t think any of their deals are exclusive.

11 août 2021
Avis spontané
Noté 3 sur 5 étoiles

Your service was good but we are yet to…

Your service was good but we are yet to be deferred to our new provider which was meant ylto happen on the 16th of dec

23 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Hi Mark - glad you were happy with our service. Sorry to hear that your new provider has not delivered as hoped. You can review your past and present providers on the main Broadband Conpare website. Hope they get it all sorted soon!

Noté 5 sur 5 étoiles

good

good, all the information was provided along with the comparisons of other options available.

23 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Thanks Yashaswin! Great to hear your experience was fabulous!

Noté 1 sur 5 étoiles

The guy I talked to

The guy I talked to, Alex, was great and very professional. The whole setup of your services isn't. Over 3 weeks and still no modem for work and university. 2 degrees were none the wiser on the proposed new broadband connection

23 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Hey CDP - very glad that Alex was helpful for you. Our apologies that your provider was not able to get you connected as quickly as you hoped. Hope that it’s sorted soon and if there continue to be issues let us know and we’ll see how we can help.

Noté 5 sur 5 étoiles

Wow easy to use

Wow easy to use! Honest and reliable, well done

17 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Thanks Rowan - hearing such top feedback makes it all worthwhile! Glad you like the service 😊

Noté 1 sur 5 étoiles

Bad customer service

16 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Hi Nicolas - sorry you’re unhappy. As an independent, service led offering we take our customer service incredibly seriously. We would be very interested in understanding what went wrong for you as we successfully compare and switch broadband for thousands of users every month.
Please send us a message at broadband@nzcompare.com and we’ll investigate and resolve.

Noté 5 sur 5 étoiles

Super helpful

Super helpful, quick and smart representative spoke to me and got me sorted out ASAP!

16 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Thanks so much Antonia - glad we could help!

Noté 5 sur 5 étoiles

Broadband Compare saved me money

Broadband Compare saved me money. They gave me the options out there, showing me the plans that fit my scenario. They made it easy to change, walking me through the process. I then saved $473 over the next 12 months in under 15 minutes of my time, for the exact same product. Genius.

16 décembre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Awesome review Arran - thanks so much!

Noté 5 sur 5 étoiles

Visited the website for the first time…

Visited the website for the first time and got involved in an online chat with Vee. Very helpful and easy talk. She helped me to find a great broadband deal for my mom. Can't be more thankful!

9 octobre 2019
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Hi Bob - Thanks so much for the awesome review! We'll pass on your feedback to Vee - she will be happy :-)

Noté 5 sur 5 étoiles

Very helpful!

Very helpful! Cheers!

25 janvier 2018
Avis spontané
Logo de Broadband Compare

Réponse : Broadband Compare

Happy to help!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus