Ive had several emails over a few months but always resisted buying, but decided to try this time. Given a choice of delivery dates, a free pie, I bought ten! I don't eat the meat ones, so will need t... Voir plus
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Lisez les avis des autres
Never having heard of Brockleby’s Pies I bought a classic beef steak and ale pie and a pork pie at Berkeley Castle Farmers Market(Gloucestershire) and both were absolutely delicious. Top quality. Past... Voir plus
Found initially at a Farmers Market last Summer, bought a couple and thoroughly enjoyed, particular Kiwi. Since ordered 6/8 at a time on line a couple of times, again thoroughly enjoyed. Get... Voir plus
L'entreprise a répondu
We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.
Coordonnées de contact
Melton Road, Asfordby Hill, LE14 3QU, Melton Mowbray, Royaume-Uni
- 01664 813200
- info@brocklebys.co.uk
- brocklebys.co.uk
4,3
Excellent
991 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 41 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Brockleby's Pies
Hi Dawn thank you so much for awarding us four stars but please do let us know what we need to do to get that fifth one as we strive for excellence. Kind regards Louise
Heaven’s Pies
Excellent packaging. Great customer service. Delicious pies, a complete taste of heaven, just how a pie should be❣️
24 juin 2024
Réponse de Brockleby's Pies
That's wonderful to hear Beverley, thank you for sharing this with us all. Kind regards Louise
Had quite a few orders of various pies…
Had quite a few orders of various pies over the last 4 or five years. Just eaten the Moo and Blue large pie. Quality seems to have gone down over the last year and disappointed with the Moo and Blue pie. Very few lumps of meat and those that were present were chewy. Also included was a fairly large lump of skin/gristle. Still have 5 more different pies so fingers crossed the quality improves
16 juin 2024
Avis spontané
Réponse de Brockleby's Pies
Mr Grindley we are sorry to hear that you have had a less than positive experience unlike your previous orders. Please could you email info@brocklebys.co.uk. With thanks Louise
Réponse de Brockleby's Pies
Thank you Ronnie we are very pleased to hear you love our pies! Let us know when you are ready for more! Kind regards Louise
Réponse de Brockleby's Pies
Thank you Anna we are very pleased to hear you are enjoying your pie deliveries! We hope to welcome you back when you are ready for more. Kind regards Louise
Pie fabulous
These pies are some of the best we have had and the customer service is second to none. You have to try the pies or you are missing out.
28 mai 2024
Réponse de Brockleby's Pies
Thank you Shaun for your kind words. This means a lot to our small team and we will be sure to share your praise. We are delighted to hear how much you are enjoying your pie deliveries and we look forward to serving you again in the future. Kind regards Louise
Praise for pies. The pies are delicious and I was very…
The pies are delicious and I was very impressed with the delivery and packaging, especially as the packing could be recycled and was accompanied by a sae. Thank you.
28 mai 2024
Réponse de Brockleby's Pies
Thank you Mrs Cresswell we are very pleased to hear you are enjoying your pie deliveries! We hope to welcome you back when you are ready for more. Kind regards Louise
Réponse de Brockleby's Pies
That's fabulous news! Thank you Colin we are very pleased to hear you are enjoying your pie deliveries! We hope to welcome you back when you are ready for more. Kind regards Louise
Good experience
28 mai 2024
Réponse de Brockleby's Pies
We are delighted to hear this! Thank you, we hope to welcome you back when you are ready for more. Kind regards Louise
Very good pies
28 mai 2024
Réponse de Brockleby's Pies
That's great news! Please let us know when you are ready for more! Kind regards Louise
Great pies with lovely pastry and super…
Great pies with lovely pastry and super packaging
28 mai 2024
Réponse de Brockleby's Pies
Thank you Mike we are delighted to hear this and we look forward to serving you again when you are ready for more! Kind regards Louise
Great pies and full of flavour
Great pies and full of flavour. Lots of filling which makes these standout
28 mai 2024
Réponse de Brockleby's Pies
Thank you Paul, we are very pleased to hear you enjoy our pies ! We hope to welcome you back when you are ready for more. Kind regards Louise
Great Service, Great Pies
Pies arrived frozen, and have eaten 2 so far, both delicious. The parcel was delivered to the wrong address, however the customer services sorted this very quickly with the delivery arriving later that day.
28 mai 2024
Réponse de Brockleby's Pies
We are so pleased to hear you are enjoying our pies and are glad that you were happy with how we handled your delivery so that it arrived safely. Kind regards Louise
I received my order today
I received my order today, and was immediately impressed with the standard of packaging. The pies were also well made, the one I devoured being particularly tasty, along with the added bonus of the long shelf life of each.
29 mai 2024
Avis spontané
Réponse de Brockleby's Pies
We are delighted to hear that you are enjoying our pies Tony. Once you have received your pies and of course put them in the freezer, yes you may simply cook from frozen at your leisure. Typically meat pies may be kept this way for 12 months whereas fish and chicken 6 months. Enjoy and we look forward to serving you again when you are ready for more. Kind regards Louise
Réponse de Brockleby's Pies
We are so pleased to hear how happy you are with our pies and look forward to welcoming you back when you are ready for more. Kind regards Louise
Very tasty pies delivered at the…
Very tasty pies delivered at the correct time in good condition
25 avril 2024
Réponse de Brockleby's Pies
That's great new Ken, thank you for taking the time to share this with us. Kind regards Louise
Love pies, service??
We love Brockleby pies, excellent.
However this was a birthday gift of a gift voucher, ordered a week before the day. It should have been delivered 26th, so I chased up. Not been sent as person been on holiday. It was sent first class and got there 27th.
Thank goodness. As I said pies excellent, service not quite up to speed.
26 avril 2024
Réponse de Brockleby's Pies
Thank you Susan for sharing with us how much you love our pies and glad to hear that the gift card arrived in time for the birthday. Sorry to hear that you had to chase it on this occasion. Kind regards Louise
Réponse de Brockleby's Pies
Thank you Kim for letting us know and we as so glad you love our pies! Kind regards Louise
Great pies
The pastry is melt in your mouth, fillings generous and tasty. Always buy when we see them at markets and stock up when we stay at the campsite next to where they are made.
30 avril 2024
Avis spontané
Réponse de Brockleby's Pies
That's great news Michelle, thank you for sharing this with us and we hope to see you again soon at the shop! Kind regards Louise
Réponse de Brockleby's Pies
We are so pleased to hear you find this and we look forward to serving you again when you are ready for more! Kind regards Louise
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