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I’ve had my Bruvi for almost four years now, and I can confidently say I’m still obsessed. ☕️❤️ The coffee is SO good (so many choices), the machine is incredibly easy to use, and being able to start brewing from the app while I’m still lying in bed might honestly be one of my favorite features. 😂 Nothing like hitting “brew” and then running downstairs to grab a fresh cup of coffee waiting for me. It’s genuinely one of the highlights of my morning!

And on top of making an amazing machine, Bruvi’s customer service is absolutely top-notch. They truly stand behind their product and take care of their customers, which is becoming harder and harder to find these days.

Almost four years later and I’d choose Bruvi all over again. Great coffee, great machine, amazing customer service… and most importantly, coffee before I even get out of bed. 😂☕️ 10/10!

I LOVE my Bruvi! I bought before it was on the market and was so excited when I received it! I love the fact that the pods are 100% biodegradable, I can just throw them in my trash with ZERO guilt. The coffee is delicious and there are many options.

The Bruvi support team was terrific...replacing a machine with a broken "Start" button without hesitation...More than pleased with this customer friendly response

Avoid the Bruvi coffee machine. The coffee tastes like plastic, the app rarely connects, and it’s not even clear when purchasing that you’re signing up for a recurring pod subscription. Huge regret buying this machine.

Truly wonderful team and great coffee. We've been so pleased with our Bruvi experience -- the machine is easy, functional, and makes a great cup of coffee. And, to top it off, they have a great customer care team. Would recommend a thousand times over!

I was shopping for a new coffee maker to replace my Keurig that was over a decade old and ran across Bruvi. I read reviews and how it works and thought, ok, this is cool so I bought it and to my surprise it was and IS really nice and worth the money. You cannot use K cups but they offer a basket similar to what Keurig offers. The model I bought came with 20 of their pods. I tried the app and brewed a cup from my phone. Definitely 100% recommend!!!

I love my Bruvi coffee machine. I use it every day for espresso or coffee. I often use the hot water feature as well. I love the app and the simplicity of this single-service machine. How did I live without this in my life? Thank you, Bruvi for making coffee great again!

Epic coffee machine! I’ve gone through A LOT and none have features like this one. Big plus- the features don’t glitch and are super simple to use! Just a push of a button and you got your super fancy and personalized coffee 🙏

I had an amazing experience with Bruvi! The customer service was truly stellar—thoughtful, responsive, and genuinely invested in customer satisfaction. Leana was especially helpful and went above and beyond when I needed assistance, keeping me updated all along the way. In a crowded coffee market, Bruvi is a rare gem, delivering both exceptional quality and a personal touch. As far as pods go, my favorite has been Black Onyx. You’d be missing out if you didn’t give them a try!

Customer service was top notch. Gotta bad batch of pods and they rectified it in short order. That is how you do it. Love the product. Love that I a make Americano's. Great machine.

I really liked my Bruvi and the options it provided, but we were having an issue with it and they did everything possible to make sure we were taken care of. It is freaking that a company stands behind their product like this!

The Bruvi coffee maker is a really innovative product. The design is visually appealing and it's easy to use. There's a delicious broad range of coffee flavors to choose from. I love coffee, own a few brewing machines, and Bruvi is by far my favorite!

The low acid brew option has enabled me to enjoy coffee regularly again. On top of that they have awesome choices for coffee. Looking forward to the tea options as well. I use it every day sometimes multiple times a day that’s the best feedback I can give.

I haven't had my Bruvi long and I don't drink coffee every day, but I sure enjoy the quickness of it and also the fact I have options, like hot water for my tea. It is a very neat and clever machine.

I love my Bruvi! I used to spend a ton of money each day on a latte. I don't do dairy, so it was over $6/day it was getting annoying. Now with my Bruvi and a $35 milk steamer I can recreate a better latte/mocha at a fraction of the cost!

Impressive machine, lousy coffee! I tried most of the B-Pods available for the Bruvi machine and I was very disappointed. The Coffee tastes almost like plain water. The fact that Bruvi does not offer the option of 4 Oz cups (which Keurig does), contributes to the coffee-water ratio issue. I just ordered a reusable pod, and I'll test it with my own coffee.
Another issue is the slow shipping method; it took 11 days for the machine to arrive. Bruvi charges double the price (or more) than similar machines, yet they choose the cheapest/slowest shipping method. (At least give the customer an option of paying for faster shipping).

Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice.

I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating.

I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

A great coffee machine. Brews quickly and allows you to customize in many ways. Lots of favor choices. Very happy customer.

Best coffee maker ever! I use it everyday ...the coffee choices taste amazing! You must get one!!

This is a very unique coffee maker. Good engineering and options, as well as smartphone capabilities . The coffee pack has great variety and a clean smooth taste that wakes up my brain. And the sale price was the icing on the cake..