Great customer service. Had package delivered 3 blocks away, when called, Build a soil gave me address sen to, by mistake! Not there's mine. Nice people on porch had package waiting for Mr to stop b... Voir plus
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Have been buying Buildasoil products for 2 years and very happy with products and shipping. Noticeable results in various gardening spaces and plants. What really prompted my review is the thorough... Voir plus
Excellent company!! Excellent products!! Even better customer service in particular Zach Branson! he went above and beyond anything you could expect from build a soil support agent. Highly reco... Voir plus
Excellent company. Absolutely, by far, the highest quality products available. Customer service is next level, Zach, you have helped me through many scrapes, thank you. And the education Jeremy and th... Voir plus
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Excellent company! Excellent customer care!
Excellent company!! Excellent products!! Even better customer service in particular Zach Branson! he went above and beyond anything you could expect from build a soil support agent.
Highly recommend this company!!!
I have nothing more to say than 5 stars!! In every way shape and form.
The quality and quantity is unmatched at BAS. Wouldn’t go anywhere else…… 5star!!!!!
A top-notch company that cares
I stumbled across BuildASoil back in 2022, and was completely and totally impressed by his dedication to helping people learn. He even says in his videos that you don’t have to buy his products, just follow the process. Talk about total honesty and transparency! That being said, I have tried the products and use them all the time! I now grow 100% organic and there’s no going back. This is a top-notch company!
Stewards of the environment - top notch company
Amazing company that taught me how to grow organically and utilize sustainable practices to have the least amount of impact on the environment. They have some of the highest quality products you could ever ask for. I'm definitely a lifetime customer and supporter of BuildASoil
Build a soil is awesome
Build a soil is awesome. They offer Amazing organic gardening amendments. My entire garden is so lush and healthy and my vegetables and herbs taste absolutely amazing. All thanks to build a soil.
BAS is the best!
I've been using Build A Soil products for the last 3 years or so, and they are my favorite company for several reasons. The products alone speak for themselves, these are the highest quality organic inputs for your garden. The education that BAS provides for FREE via their site and youtube is invaluable, knowledge is your best tool on the garden. And the customer service is always the best, I've had any issues resolved immediately at no cost of my own. Zach Branson has personally helped me out on several occasions, and whether it was a website issue or even a delivery issue with the courier, Zach promptly made sure things were taken care of. I can't say enough good things about BAS, they have a customer for life with me.
Best Ever!
Love, love, love BAS. Products they have are fantastic. My fruits and vegitables thrive using the products. Anytime I have a question, I call up the store and everyone has always been knowledgeable and happy to help. Cannot express enough of how greats the products and service.
BAS is my favorite place to get goodies…
BAS is my favorite place to get goodies for my garden. They carry a little of everything I need at great prices.
The knowledge they share with me about their products and beyond is stellar. These days with many companies, you don’t always get a response or help from customer.
BAS customer service has always answered my questions or sent me to a link to find my answers. Great Customer Service at Build a Soil. They also have a wealth of knowledge to share with you.
Peace,
SnoopDadd
Build a soil is a great company.
I have been buying products from build a soil for 4 years and never had a single problem. They are always super helpful. Any time I have ever sent them an email they always get back to me within 24 hours. (Usually less)
The best of the best
These guys hands down have the best customer service and best products available with a flooded market of everyone trying to make a buck these guys put quality over everything will choose them time and time again.
Build-a-Soil is here to help educate
A few reviews on here are really ripping on one guy in particular, and while I’ve never interacted directly with this guy I can say that nearly every time I’ve ordered from this business it’s been a positive experience. We’re my castings a bit dry? Yes but they also shipped from CO to MN and sat on the shelf in MN for a few days. You’d also be a little dehydrated if you traveled that far and that long. I think people expect perfection from any business which is hard to achieve, and to expect a small business to run perfectly 24/7 is completely unreasonable. They do a great job of educating and encouraging people to make their own products, they are there in case you don’t have the means or the time. I’ve had a great experience working with this brand, I love their soil, 3.0 is my go to. Definitely one of the easiest way to grow very impressive plants with tons of flavor and smell (mental effects too ;) ). Is their shipping as fast as amazons? No, but they also supply local grow shops, and I’m lucky enough to live a couple miles from one.
Its the way.
I have ordered from BuildASoil many times. The only thing better than their products are the people working there. Staff are friendly and helpful.
+ions
Build-a-soil is the best, hands-down…
Build-a-soil has been a superior supplier for me and my garden. The knowledge of the staff and owner are unmatched, and their customer service is beyond reproach! Great company, great people!
Best customer service in the game
Best customer service in the game! They will walk you through how to use any product you have questions about.
Satisfied Customer!
I have ordered several times from BAS. Their products arrive as-advertised and work extremely well. I have also had incredible customer service experiences with BAS, namely Zach Branson. He was super helpful in getting my ordered straightened out, and they even let me keep one of the extra products for free! I will continue to support this brand and company so long as they continue to deliver this high-caliber experience.
Great company!
Jeremy and his team are amazing and always responds to e-mails and any issues I’ve had and they went above and beyond to rectify an issue that wasn’t even on them it was one of their suppliers. Highly recommended for all your gardening needs! If you’re new to gardening pick yourself up an Earthbox, start watching the Build A Soil YouTube and get ready for some fire!
I have bought their product for a few…
I have bought their product for a few years now from the local grow store but they had a tough time keeping it in stock. I have used the website or called them to make orders and have had an easy time getting what I want in a decent time. I don't pay for the quick shipping though so I know it could be quicker.
Knowledgeable staff that have been helpful when I need questions answered.
Fantastic company
Fantastic company that is all about teaching over turning cheap profits. Jeremy is the man!
Build a Soil: Stewards to the Gardening Community
Build a soil has been my go to source for quality, CLEAN, sustainably sourced soil amendments since day 1. Jeremy has taught me literally everything I know from his YouTube channel. I owe all my success to these guys. Such a helpful group of people, offering the best organic gardening supplies I’ve been able to find. Go ahead and support them, you won’t regret it.
Edit: to add to this, I’ve phoned them up with questions on numerous occasions, and have even spoken with Jeremy AND Zach Branson, who seems to have been thrown some shade for no reason here. They’re nothing but kind and professional, and beyond helpful. As busy as Jeremy is, it’s insane that he finds the time to jump in on customer phone calls. If your experience was poor, simply call them up and talk to them - they’re reasonable human beings. Keep it up BAS.
Top Notch!
Ive ordered a lot of products from Build A Soil and have had great success using them. I love the help I get from the staff on any questions I've had. Customer service is top notch. I can't say enough how much just using the products, practicing their ideology has helped me learn so much, and improved my horticultural hobby.
I've received 2-3 shipments a year for…
I've received 2-3 shipments a year for the last 4 years from BAS. Some items are a pain to ship all the way to NY from CO so pricing reflects that. However that said, everything I get last multiple grows and the soils are on year 4 now!
They have done more than enough to support the products they sell with customer support via phone or email, educational online blogs and videos. On top of all that they encourage you to find local substitutes and remind you that all the extras are sometimes just that. Extra / not always needed but can be helpful to try out yourself.
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