Bulbsdirect Avis 

Iris bestellt, Wurzeln waren total schlechte Qualität, werden sicher nicht wachsen, NICHT BESTELLEN!!!!

VORSICHT BETRÜGER
WER hier KAUFT ist absolut total BLÖDE

Let op bij TuinFlora / BulbsDirect.

Ik ontving planten in slechte staat (zwarte vlekken, uitgedroogde randen, duidelijke schade).
Toen ik dit meldde, werd mij verteld dat het “normale herfstverkleuring” was – wat niet klopt voor de geleverde soorten.

Daarnaast wilde men dat ik zelf de retourkosten betaal voor defecte planten.

Wat heeft wel geholpen:

– Maak direct foto’s bij ontvangst
– Meld het probleem dezelfde dag per e-mail
– Vraag om het plantpaspoort (B-nummer) goed te controleren
– Bij weigering: meld het bij NVWA (zij nemen dit serieus)
– Gebruik bij Klarna de optie “faulty goods”

Na het doorzetten van mijn klacht heb ik uiteindelijk mijn geld teruggekregen.

Hopelijk helpt dit anderen die hetzelfde meemaken.

Encima chapuceros. No encuentran registros de mi compra. Ya se preocupan uds. de que el cliente tenga los menos datos posibles pues ni siquiera les confirman el pedido, envío, etc. Correo atención al cliente no funciona etc. Todo calculado. Delincuentes. Bueno, como otros muchos en España. País de chorizos. Eso no quita que haya gente maravillosa que contrarreste vuestra porquería. Mi pago a Bulbus... :20 de Junio 21,75e.por PayPal. Sólo falta que digan que PayPal también miente. Envíen plantas decentes y déjense de marear la perdiz y de engañar a la gente. A cascarla, que parecéis los gitanos sinverguenzas engaña bobos del juego de la patata que roban impunemente en la avenida de Benidorm. Qué asco.

Bulbs are useless. 2 cannas, one ok
The other looked like a piece of dead wood. Dahlia wasn't any good, calocasia really struggling to grow. Won't order from here again. Waste of money

Primero, entro en página de Plantazon.es y pido situación de un envío. El terminal me contesta que no hay ningún pedido a mi nombre.Me mosqueo pero espero y me dice Seur me trae el paquete. Pero al revisarlo en casa casi todo el contenido arruinado. Ojo con esta empresa, que es parte de un grupo, como bulbs direct.com

The plants arrived practically destroyed because they were poorly packaged by them and badly handled by the carrier. No importance was given to my complaint and they said that if I wanted to return them I had to pay, which is contrary to what european law establishes for online purchases.
Clearly not a seriou/honest company which is clearly reflected in their poor ratings.

Total scam. Order never received and no reply to emails

Not company absolutely rubbishes! Ordered raspberries for pots, is comes all broken. DPD delivered on wrong address, that bulbs direct customer services answered "just go and collect from this address". Charged 15 euro for delivery and I have to looking my parcel!

I was sent old stock that didn't grow. I was also sent white flowering bulbs instead of the coloured ones I ordered. Very rude response to my emails asking for at least a partial refund. Will not purchase from them again.

The Team at Bulbs Direct are helpful, friendly and efficient. I highly recommend them. They also gave great advice without question. 10/10 🌸

I spent £125 on bulbs with this company 18 months ago. Two growing seasons later the failure rate is about 40%, which is extremely poor in my experience. Their prices are on the cheaper side but the product is poor. I have drawn this to their attention. The first email reply implied it was my fault & the second has been ignored.
I recommend shopping elsewhere.

Avoid this company,it is completely waste of money!!!!They are sending very poor quality bulbs(just dust in the bag) and later after contacting them,they are saying it is your fault!!I should read all reviews before ordering from Direct.bulbsit is very poor service and products.

Bought 3 plants recently, one of which was damaged/torn upon arrival and the other one was supposed to be a lovely mini orange tree. A scrawny green plant turned up without an orange in sight! I was told I had bought "without oranges" nowhere on the website had I seen that. After much to-ing and fro-ing and sending pictures, they gave me a 50% discount on each. That wasn't really what I wanted though; I had just wanted nice plants as a present for my daughter... Also you can only ever contact this co by email, which isn't great.

I purchased iris last year, planted them in garden. The blooms were small, but very pretty. The rhizomes were super multipliers, I'll have so many more next year!

I placed orders with 4 different online nurseries this spring and Buldsdirect had by far the poorest product and the worst customer service. Their roots are awful, small and shriveled. I soaked for proper amount of time but out of 6 hardy geranium roots only 2 grew. The bulbs I ordered were all very small and the only ones I had luck with growing were the gladiolus. I ordered an Agapanthus that came very tiny and has done absolutely NOTHING since I planted it-in a pot with premium potting soil. It has been in the pot for at least a month and it has not grown one single bit. I ordered hardy geranium roots from 2 other companies as well and theirs came huge, healthy and already sprouting. I also ordered potted plants from other companies and those are doing quite well. The only thing I tried to get Bulbsdirect to replace were the hardy geraniums and all I have gotten so far is the run around. They have no intention of honoring their guarantee so I will just say live and learn and never order from Bulbsdirect again. I wasted a lot of money with this company but they won't get any more of my money.

Es kamen mit großer Verspätung undefinierbare, vertrocknete Dinge in Tüten mit pulvertrockener Blumenerde an, in einer Tüte war nur Erde.
Habe so etwas noch nicht erlebt.

I placed an order in March of this year and received my order of 22 bulbs about 2 weeks later. I planted them the very next day. Mind you, I'm a Landscaper by trade so I know what I'm doing. Mid April I still didn't have any plants. I contacted the company at the end of April and haven't heard back from them. I emailed them again today and will see if the respond this time. Per their guarantee I should receive either another order or a refund. After reading the messages here I'm not sure I want another order as it might not be what I ordered. My order number was 14-010177 should they decide to respond to this message.

All bulbs I have purchased after following instructions and planting them the only one bulb gave flowers. All hostas after all instructions still the same size after growing for 2 weeks. I emailed customer service and they said the warranty was only good for one season. I ordered mid-May received in June and it's Summer, So now is the Spring season. Did not complaint last year because it was after spring so I figure I have to wait until spring to see them flower but nothing. No flowers at all, not even grown from the ground, we fertilized and sprinkler system keeps them watered. Customer service said too sad too bad. Maybe because they from another county, because here in America we have refunds on items that do not work properly. DO NOT ORDER FROM THEM. There are companies here in America for you to order from.

No bulbs arrived, no tracking # on bulbs, so maybe they weren't shipped in the first place???? I can't get them to issue a refund or send me bulbs, despite their assurances of a guarantee.