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Bunny BistroAvis 

1 224
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Never a bad experience with this company. A small error was resolved to my satisfaction. I love their products they are top class.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Sadly after years of buying the flower mix for my two rabbits and them loving it, the most recent bag was a bright orange rather than a more yellow colour and smelt a bit odd. Both rabbits have refuse... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'articles pour animaux

Écrit par l'entreprise

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 224)

161 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great company

This is just the best company to use for bunny products ,nice prices great quality,highly recommend

30 janvier 2026
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Réponse de Bunny Bistro

Thank you for sharing your lovely review!

Noté 5 sur 5 étoiles

Never a bad experience with this…

Never a bad experience with this company. A small error was resolved to my satisfaction. I love their products they are top class.

30 mars 2026
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Réponse de Bunny Bistro

Many thanks for taking the time to share your feedback with us.

Noté 1 sur 5 étoiles

POISONOUS FORAGE FROM BUNNY BISTRO

FORAGE FROM BUNNY BISTRO CONTAINS POISONOUS PLANTS - DO NOT BUY! I found Horsetail and Convolvulus weeds, which are poisonous for rabbits, in both the Dandelion Leaf and the Strawberry Forage from Bunny Bistro. I reported this to them and thought they would remove all the contaminated product from sale so as not to poison their customers' pets. BUT, when I ordered replacement forage it also contained these poisonous weeds! This showed me that Bunny Bistro are not a reputable supplier. DO NOT BUY FROM THIS COMPANY.

2 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Sadly after years of buying the flower…

Sadly after years of buying the flower mix for my two rabbits and them loving it, the most recent bag was a bright orange rather than a more yellow colour and smelt a bit odd. Both rabbits have refused to eat it despite being their favourite thing ever. Not sure why it’s changed but I’ll try elsewhere as I buy a kg every month

14 mai 2026
Avis spontané
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Réponse de Bunny Bistro

Hi, I am so very sorry you feel this way. This is a new harvest of Marigolds, and as this is a natural product, we never know how the next harvest will look or smell until it arrives. Seasonal and growing conditions can cause noticeable differences in the colour, smell and appearance. Many apologies that your Rabbits did not take to this new harvest.

Noté 1 sur 5 étoiles

Very bitty hay

At least a third of a large box of hay was extremely bitty and dusty. I messaged to be told they would investigate. I hadn’t heard anything for over two weeks so I messaged and they just said it must have happened during transit and took no responsibility, was very dismissive. They wouldn’t offer a solution. I wouldn’t recommend purchasing unless you want very bitty, dusty hay. Very poor customer service

16 avril 2026
Avis spontané
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Réponse de Bunny Bistro

Hi, I am so very sorry to hear this. We have been waiting for this item to be returned, in order to process your refund. I can see that you started the return process, but this has not been completed and returned to us. If you require any further assistance at all, please do not hesitate to reach out and we would be more than happy to help. Huge apologies again for any inconvenience caused.

Noté 5 sur 5 étoiles

Good quality pet food

Good quality pet food, well packaged and delivered quickly. I have two very happy bunnies!

27 mars 2026
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Réponse de Bunny Bistro

Lovely to hear we have happy bunnies out there. Appreciate the review very much. Thank you!

Noté 5 sur 5 étoiles

Always good quality items

Always good quality items and my rabbits love everything from Bunny Bistro

30 mars 2026
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Réponse de Bunny Bistro

Lovely to hear that your Rabbits are enjoying our products. Many thanks for leaving a review.

Noté 1 sur 5 étoiles

Communication is so poor

Had an issue with the lavender and chamomile salad as it was rotten. Sent photos and asked for a refund on that 1kg bag. I had one reply to my emails and then nothing. After weeks of trying to get a reply I was at the point of contacting my bank to retrieve the money, when a box arrived with 1kg of 100g bags. No one ever responded to my emails, or let me know they were sending this. I had already replaced the forage and, and whilst I am appreciative of the replacement, I now have to try and store 10 smaller bags in my 2 bed house with 16 animals in rescue.
Please just communicate with your customers. Sadly I won’t be using again when service from Wild About Bunnies and Just4Rabbits is so amazing.

31 mars 2026
Avis spontané
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Réponse de Bunny Bistro

Hi, I can see that our Customers Services Team has now been in touch. I hope that this has now been resolved for you. Please do get back in touch if you have any further questions.

Noté 5 sur 5 étoiles

WOW! One satisfied bunny🐰❤

WOW! What can I say?
If my bunnykins is happy am happy. Well! Am paying the bills n he's munching his way through it! One very satisfied bunny. One very satisfied owner. Prompt service xx👍❤🐰

1 avril 2026
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Réponse de Bunny Bistro

Thank you so much for the lovely review. So glad Bunny is kept happy and satisfied.

Noté 5 sur 5 étoiles

First time purchasing from here and…

First time purchasing from here and highly recommend! Prices are decent, delivery was quick and rabbits loved their treats!

31 mars 2026
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Réponse de Bunny Bistro

Very happy to hear that! Many thanks!

Noté 5 sur 5 étoiles

Super quick delivery

Super quick delivery , products are always great quality, six very happy bunnies ,thank you .

30 mars 2026
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Réponse de Bunny Bistro

Thank you so much!

Noté 5 sur 5 étoiles

Easy sight to use

Easy sight to use. My guinea pigs love the hay which is excellent quality. Great service all round.

30 mars 2026
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Réponse de Bunny Bistro

Thank you so much for taking the time for the review.

Noté 5 sur 5 étoiles

Rabbit

As always, great products, great service and communication and fast delivery .what more can you ask for.

27 mars 2026
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Réponse de Bunny Bistro

Always happy to help. Thank you so much!

Noté 5 sur 5 étoiles

Excellent!

I ordered the treat forage box for my rex bunny Monty and was thrilled with the quality of the contents.... excellent value for money with a wide range of different forage and treats which he will adore and keep him busy! Delivery was prompt as always....thank you

27 mars 2026
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Réponse de Bunny Bistro

Thank you so much for the lovely review.

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