Burncoose Nurseries Avis 216

I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (with the plant now outside) it was looking unhealthy with the leaves all starting to turn a dull-green with shades of brown. They appeared dehydrated, but the compost was kept reasonably moist at all times. the plant is now completely dead. I think it was reasonably well cared for, so I'm at a loss as to why the plant should die in this way unless there was a problem with the roots.

Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and were really good quality plants . We will be back !

I have never bought plants online before that arrive so quickly and so well packaged that they are in perfect condition on arrival.
Great prices as well.
This was already our 3rd order this Spring and we will certainly be ordering again.

I ordered plants online and they were showing in stock. But after waiting 10days and having no delivery date I phoned the nursery. I was told that the plants could not be provided but they could provide an alternative. However I particularly wanted the variety I ordered, so had no choice but to ask for a full refund. I now have a refund but Burncoose have had my money for over 2weeks and they didn't keep me informed of situation. I'm disappointed with their total lack of customer service.

Fabulous Camillias! This is my second year buying from Burncoose Nurseries. Very healthy, well packed, and sent first class for speedy delivery. Order with confidence.
Congratulations on your gold star win at Chelsea Flower Show this year (2026)

Excellent service. Plants delivered very quickly and in great condition.

Great echiums , well packaged healthy plants and a great size . Will deffo order again .

I have tried 5 times to change my delivery address without success. succeeded with billing address which is the same.
I will find the plant I need elsewhere.

My Argyrocytisus (Moroccan Broom) arrived today...totally amazing condition, excellent packaging and a great sized plant. I have to say I have found my ideal nursery and have my eye on far too much!
Delivery was top notch also.

I always find the plant I am looking for on this site and if you do not have it in stock you offer to notify me when you do. The plants are always well nurtured and hydrated and labelled as fragile, protected in robust, suitable packaging and the courier obviously takes care when handling them as I have never had plants arrive in a damaged condition.Yes, one has to pay for the carriage but in my experience free delivery from other sites can often mean less care is taken and packages and contents are often damaged. The Alternative Parcels Company Ltd are to be commended also on the care taken with the delivery . I was impressed with every aspect of my encounter with Burncoose Nurseries ... Well done !

These people know their plants and supply them in perfect condition.
It's like a puzzle to get into the boxes the plants come in, staples first, side seams next but once you do the plants are lovely and healthy and worth every pound.

Amazing website, emailed info with request for help and information regarding two plants late Saturday afternoon. Received friendly informative reply on Sunday morning. I found the price point of plants very competitive and the details relating to every aspect of each plant are the best I've ever seen. Placed order for number of plants and I'm confident they'll be everything I hope for when they arrive.

Burncoose nurseries had my parcel delivered to my old address. This is despite them having my new address . In essence I have lost £40.00. I won’t be using them again

I wish other online companies took as much care in making sure that the plants arrived in as good condition, as Burncoose obviously have. I will definitely recommend them.

Made an online order and received my plant promptly as described and well packaged, it looks healthy and I'm excited to have it. Price was reasonable and I will for sure be buying again!

Reasonable selection of plants, but poor customer service. Unfriendly, understaffed and disorganised. Wouldn't recommend

Paid for euphorbia plants in 1L pots. When they arrived many of them had recently been repotted from smaller pots as evidenced by the root bound shape of the roots. The new compost was all of the boxes and several of the plants were on their sides out of pots. I feel let down. I paid an average of £10 per plant. They were smaller than expected and a few just had a single stem.

Excellent service including telephone conversation, speedy delivery of well packed plants, prices more than reasonable, quality of plants delivered faultless.
Having used various on-line retail nurseries for a number of years Burncoose is now my default.

Ordered 2 magnolias from Burncoose and was very pleased to receive 2 lovely, healthy specimens; exactly how they looked in the photograph on their website.
Packaging was superb and the plants arrived in a perfect condition.
It was the first time ordering from this firm and will be ordering more from them.