Business Class Guru Avis 900

Dean was diligent, pleasant and very prompt.

Price turned out to be higher than what I could have gotten via Expedia or direct from airline. I should have done more research ahead of time

Jeff was helpful, clear and efficient and got us the best deal possible to London during a high pricing season. Will use him again for sure.

Blake was very helpful, and responded quickly.

Jana was very helpful and knowledgeable She was also very understanding when we needed to make adjustments and alter our original itinerary before we booked. She also helped us update information so that we received all frequent flyer credits we were entitled to. We would be happy to work with her again.

Mike was pretty easy to work with. We did have a little bit of mis-communication, but some of that probably is due to my computer illiteracy :)

The reason I did not give 5 stars is that, at checkout, you are asked if you want to "tip" your advisor. I don't have an issue with that, but if I had known that upfront I would have felt more comfortable really taking my time with the agent.

Yana was very friendly and helpful in providing all our needs for our ticket adjusting getting our wheelchairs everything thank you Yana

The experience was professional and economically a value they really accommodated our travel schedule

Prompt responses and just got on with it.

Shannon is very detailed. Always positive and works hard to find what we need. I will continue to send her business and even sent a friend who needs flights to use her because she can provide all the best options to consider.

Shannon was great to deal with. Great response and communications. We discussed exactly what I wanted and she did the rest. She provided me with options and answered all of my questions promptly. I will definitely use Shannon in the future for travel needs!

Yana is always very helpful, responds quickly, and accommodates every request I make. She saves me many hours of online searches as well as money!

Jeff Stein was very reluctant to cancel our reservation when we had booked it in error and pretended he had to get some clearance when we canceled 5 hours after we made the reservation. The law allows us to cancel within 24 hours. Instead of being courteous he decided to delay and or play games

Dean was very good but I didn’t buy the day of quote and I didn’t think he called me back the next day so by the time I booked 6 days later my business class flight went to list price of $4800- $1100 more than quoted 6 days before. M 4 coach seats went up $200 more in 6 days and then I was charged a $250 booking fee on top.

Yana’s performance was exceptional.

Yana was excellent in every way. We were very pleased with flights

Quick responses. Very pleasant. Happy to explore varied options.

Jeff worked with me on the phone to work out the best options
He was great!

Very helpful and patient with our plans and special needs.

I am an older, single traveler planning a first trip to Africa. Mitchell was so very kind and patient when my initial indecision required more time and effort on his part. This is my second international flight ticket purchase with Mitchell. He’s the best!