Blackwater Aquatics Avis 296

If I had questions they were answered with respect and in a timely manner. Quality of the fish was great, ill be buys my fish from here more often.

Great communication. Very healthy, well packed fish. Strongly recommend.

This is a boutique, not your average shop! Flat rate shipping with a streamlined ordering experience, what more could you want? How about rare wild type Bettas shipped from the USA?!

Amazing seller fish came in great condition and is doing amazing will be purchasing again!

I got celestrial Danio from BWAQquatics and they are super healthy! Awesome customer service and super helpful! Would definitely buy it again.

Fish came in healthy and in very good time.

Great services

Robust and healthy bettas, packed well and absolutely thriving. Would 100% recommend to anyone looking to raise gorgeous betta fish outside the norm of a fancy store betta.

Outstanding service! Fish arrived happy and healthy.

My first order from BWA arrived with 4 of 6 bags all or mostly dead, maybe a household toxin or UPS mishandling. Sad, unfortunate, but stuff occurs. BWA did replace all of the dead fish, with the second package arriving all in excellent health, plus an extra rainbowfish and two juvenile male B. albimarginata. GREAT communication, no questions live guarantee, BWA is an outstanding outfit I will be happy to do business with in the future. Although, as an avid breeder, gifting me male Albi's assures a near future purchase of females, probably from BWA, so their 'I'm sorry' was also a shrewd business move.

He got here quick, is healthy and adjusting to his tank nicely. Can't wait to see how he grows

fish came in alive and was eating the next day after 2 day shipping

The betta arrived near dead laying on its side for hours. It eventually righted itself but was stationary on the floor of the aquarium hiding 99%!of the time. I put live food in front of it multiple times and never saw it eat. Never saw it approach the surface. On fifth day I found it on floor. I had been warned about that. Even when I saw the betta its colors were washed out. I had such great expectations and this turned out to be a totally negative experience. What could supplier do better - be honest when fish arrives injured. Don’t put it on the buyer to nurse the fish back to help. This fish was alive, but barely and you knew it! I bought a $5 betta at LFS last night and it is the centerpiece of my tank now. Never again!

A great experience over all. I live relatively close so I did local pickup. Getting a chance to see how much care and dedication they spend on their fish. Far and above what you will get most other places. One of if not the only places to get truly unique Bettas.

I have been doing business with Blackwater Aquatics for at least 5 years and have always found the fish they ship to be healthy, professionally packed and often unavailable from other businesses. They are wild betta experts with great customer service, helpful answers and web articles. Lastly, they really care about the safe arrival of their fish and work to ensure both customer and fish have a good experience.
Rodney Walter

Fish live, me like when fish live

Anh is super great and answers all of my questions on Instagram. Seeing the fish in person is just something else, and I ended up changing my mind on which betta pair to ultimately buy. The unimaculata complexes are underrated.

The product was great. Communication could use improvement as it takes a while to get an answer through email. But great experience!! Thank you BW Aquatics!!!

First time ordering wild bettas and fish online. The betta brownorum I bought arrived well packed and in great shape. Would definitely buy from them in the future