By Amica Avis 

Sizing and measurements are completely misleading and inaccurate. Additionally their website explicitly states they do not offer refunds which is against ACCC law. Never trust a business that hides their reviews!

Recently made an error with a purchase and needed to cancel it. Nina’s promptness and customer service was very much appreciated. No issues with receiving refund, everything handle very quickly.

My order arrived within 48 hours and exceeded my expectations. True to size, feels amazing and quality fantastic. I am so impressed.

If i could i would give them no stars. The worse customer services. The dress quality are shit. There return policy is ridiculous. I didn't even put the dress on before I returned it, but because the ribbon had been tampered with they refuse to give my store credit. And charge me another $10 to send it back. Unbelievable. Do not shop from here. It's got to be the worse dress shop ever!!!

The dress I wore pilled terribly within 30 minutes of wearing at the tailor shop to get the dress taken in. I was committed to wearing so obviously took the return tags off for my fitting so customer service would not offer a replacement or refund when I voiced my issue through email. Be extremely wary. These dresses are worse than SHEIN quality with absolutely no compassion when returning.

No refunds, only returns for credits! Returned item with tags etc but was denied even a credit due to there being pet fur on clothing, only I don’t have a pet. Want to charge postage to send the item back to me if I want to keep it. Be very sure before you buy, do not recommend at all.

Only giving a 1 star because I can’t do less!
I returned the dress I bought the same day I received it, but because I removed their precious little ribbon without reading it as I was just excited to try the dress on. They will not refund nor credit me, so now they have their flimsy cheap looking dress and my money. Not even big name retailers have this ridiculous policy! Shame on you Byamica! I have never in my 56 years left a bad review but hey I guess there’s a first time for everything!!
Consumers beware!

I need a last minute dress for a wedding. I found the perfect dress and paid for it with Afterpay which was a blessing. I ordered on the Monday afternoon for a wedding on the Friday and my beautiful gorgeous dress was at my house on the Wednesday. The dress felt absolutely beautiful on and I was very happy with my purchase. Thank you By Amica you are a lifesaver!

Excellent quality clothing, great sizes and size descriptions to help choose your correct size. Great customer service. Highly recommend.

Not only can you not get a refund for what you buy - only store credit - but then they decide they wont even honour the store credit because there is an odour on the dress!! That's how the dress came, I didn't even try the flimsy thing on because I didn't like the style, so maybe you should be quality checking and sniffing your products before sending them out!! Now I have to pay postage to have the dress sent back to me, don't waste your money here unless you're 100% confident with the product you are buying

Beautiful dresses. Easy to return for store credit and then utilise. Great sales at times.

Love the huge variety of colours & styles to suit everybody. Thank you for being so inclusive

Absolutely love by amica,
I am so glad that I found this store 2 years ago,
I have many items from here from tops, jeans and dresses and always get compliments and recommend this online store to absolutely everyone.
I first came past this store as a plus size girlie and fell in love straight away due to the size inclusive brand in every item they sell online, being plus sized for many years I hated shopping everything in plus size was minimum options and the styles were not as nice and then I found by amica with so many options in every and any piece was a breath of fresh air. The staff are so friendly and helpful when you have questions about a piece and if you need an item fast turn around. Fave store and will continue to shop here for many years, keep up the good work 🩷

Great selection of dresses and a large size range. Postage was super fast. I love the dress I bought and can't wait to wear it this weekend. 😍

Their clothes are perfect for curvy women!!
They're extremely comfortable, true to size and great quality.
I love this engagement on socials too, they interact with their customers and really care about how their clothes make us feel.
Beautiful conservative pieces while still flattering in all the right places.
Love love love By Amica x

I’ve purchased over 6 dresses from Amica, the quality is amazing I always get compliments. Shipping is also quick

I have purchased twice now from here and loved every dress I have received. I receive compliments whenever I wear them and quality of the products have been fantastic.
Highly recommend this brand and looking forward to making my next purchase soon

I ordered a few dresses for my friends wedding and I changed my mind last minute and ordered another just over a week before the wedding. I was super scared it wasn’t going to be here on time because I live in NZ and it came within a week and it was just simply beautiful 😍 everything is super easy from the moment you order to checkout and they ship out fast!! I have now told everyone to purchase from Amica!!

I tried to respond earlier regarding your return policy however the review set up does not allow me. After speaking with my Amica, I understand that while your policy may be stated clearly, under Australian Consumer Law (Consumer Guarantees), retailers do have the flexibility to make reasonable exceptions—yet your team chooses not to.

There was nothing wrong with the product; I simply tried it on and packed it up shortly after. I found your returns approach to be rigid and lacking in the flexibility that most online stores provide. As customers, we’re already taking a risk by purchasing items we can’t try on first—so a fair and practical returns process is essential.

Unfortunately, your policy and how it's handled do not reflect the kind of service or integrity I expect when shopping online. This has been the first time I’ve encountered such inflexibility from an online retailer.

Poor quality poor customer

I ordered dresses from this store and was very disappointed — the fabric was thin and cheap, nothing like the descriptions or photos. Despite raising my concerns, customer service only offered store credit and never acknowledged my disappointment or the misleading quality. Slow, unhelpful responses made the experience even more frustrating. I would not recommend buying from this store