Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really pleased with the ByErim hair comb. It feels great on the scalp and gives a relaxing massage while combing. My head feels noticeably more relaxed after using it, and it’s become part of my daily... Voir plus

Noté 5 sur 5 étoiles

I bought the brush at the Brent Cross fair and let me tell you it is ljfe changing! i have thick hair that often gets knotty so it’s exhausting and overwhelming trying to brush it out but i just tried... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I genuinely cannot recommend ByErim enough. I started using the hair oil a couple of years ago and instantly fell in love with it. The blend of 8 natural oils, including amla, argan, castor and co... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Love this hair oil, I've used it for years and can really tell the difference when I run out or stop using. The only negative I would say is that I placed an order on Monday, and in the space of 7 mi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Magasin de produits capillaires

Écrit par l'entreprise

Luxury haircare by Erim Kaur


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

ByErim Hair Oil Stopped Hair Loss

After undergoing two open heart surgeries and taking 30+ medications a day, I was devastated to learn that the majority of the side effects were hair loss. I made every effort to stop the thinning or at least control it. Nothing seemed to work until I came across ByErim hair oil. been using it since 2020 and it did take about a month for me to noticed a huge difference but WOW am I ever grateful for this product n what it did for me.

11 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

I got to meet Erim!

I had the best experience using the ByErim range! I started using the hair oil about 3 years ago which gave me thick, healthy hair with great growth as well as a soft beard! When I found out the scalp scrub, shampoo and conditioner I had to buy some and it was so worth it I also had a chance to meet the owner, Erim! She's just as amazing as you'd imagine kind, caring and honest, everything you'd want in the person designing your haircare range!

4 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Products are great

I love Erim’s products and have been using the hair oil for a while therefore thought to try out the rest of the range. However as there was a issue with the courier which resulted to a item being damaged after a few emails back and forth the customer service team have helped out by sending a replacement out. Thank you to the team for resolving this,

27 juillet 2023
Noté 1 sur 5 étoiles

Worst customer service

Worst customer service, met this erim in person and the way she spoke to my friend asking if she wanted to buy the products like four times without even explaining about them or letting her try them on.. like she was desperate for a sale.. this women needs to work on her attitude and customer service skills! Never would i ever buy from her, total put off!

15 juillet 2023
Noté 5 sur 5 étoiles

Great product. Better team.

Great product, run by a motivated owner/operator, who is always developing her product range to meet the needs of a diverse audience.

Been using the original hair product for well over a year and it's perfect. It's surprising how long a bottle lasts.
Quality product, can't fault it.

Keep growing..!

24 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately I have to take back my…

Unfortunately I have to take back my review comment. I did give it 5 stars as I used the shampoo and conditioner for 2 weeks and liked it. It’s been about 2 months now and I’ve seen so much hair fall out. Like you wouldn’t believe. My hair feels thin now. Was absolutely gutted as I bought the whole range. Won’t be buying again

19 juillet 2023
Avis spontané
Logo de ByErim

Réponse de ByErim

Hi Phoebe,

We're sorry to hear about your experience with our products. We truly appreciate your feedback and take it very seriously. We'd like to understand more about your specific situation to help address the issue. Please reach out to our customer support team (care@byErim.com) so we can investigate further and find a suitable solution for you. Your satisfaction is our priority, and we want to make sure you have a positive experience with our products. Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.

Best,
Team ByErim

Noté 5 sur 5 étoiles

Shampoo and Conditioner!! 5 stars!

I absolutely love the shampoo and conditioner! The scent is divine, and it leaves my hair feeling incredibly soft and smooth. After using it for a few weeks, I've noticed a significant improvement in the overall health and shine of my hair. It's also great to know that the product is made with natural ingredients and free from harsh chemicals. Highly recommend!

18 juillet 2023
Avis spontané
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Réponse de ByErim

Hi there,

Thank you for the lovely review! We're delighted you love our shampoo and conditioner. The natural ingredients, divine scent, and noticeable improvements in your hair's health are fantastic to hear. Your recommendation means a lot! 🖤

If you ever need any assistance or have any questions, feel free to reach out via email at care@ByErim.con or DM/Follow us on Instagram (https://www.instagram.com/byerim/).

You may also download our ByErim App, you get FREE daily APPfirmations sent to your lock screen as a little boost and gesture of love from Erim herself.🖤

Love,
Team ByErim

Noté 5 sur 5 étoiles

Wife & me

Brought this oil for the 3rd time for my wife because she’s obsessed and so am I 🤣

1 juillet 2023
Logo de ByErim

Réponse de ByErim

Hi Asad,

Thank you so much for your continued support and loyalty! We're thrilled to hear that both you and your wife are enjoying the oil. Your satisfaction means the world to us, and we're delighted to have you as part of our valued customers.

If you ever need any assistance or have any questions, feel free to reach out via email at care@ByErim.con or DM/Follow us on Instagram (https://www.instagram.com/byerim/).

You may also download our ByErim App, you get FREE daily APPfirmations sent to your lock screen as a little boost and gesture of love from Erim herself. 🖤

Love,
Team ByErim

Noté 5 sur 5 étoiles

Lovely Shampoo

Lovely Shampoo, Conditioner and Hair oil.

Really enjoy using it feels luxury smells amazing.

Great for the whole family.

Keep doing what you're doing Erim great products.

29 juin 2023
Noté 5 sur 5 étoiles

Full amazing Hair 🤩

This product is amazing my hair looks and feels healthier and importantly it’s growing. The smell is amazing. I have been using the oil for 6months + and now I’ve decided to use the shampoo and conditioner which makes my hair feel full and amazing x

2 juillet 2023
Noté 4 sur 5 étoiles

The eyeshadows at this cosmetic store…

The eyeshadows at this cosmetic store are a makeup lover's paradise. They offer an extensive array of eyeshadow singles and palettes, curated with a mix of matte, shimmer, and metallic finishes. The color payoff is exceptional, allowing you to create both subtle everyday looks and dramatic, show-stopping eye makeup.

3 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I am on my fourth purchase of the…

I am on my fourth purchase of the luxury hair oil bottle and can’t recommend it enough! The price is definitely worth it as they last a good time ( my previous bottle was purchased over 9 months ago and I am still using it!). It is very effective in boosting hair growth and nourishment, it makes my hair super shiny and soft. Don’t hesitate to buy this, I say everyone needs this for themselves.

1 juillet 2023
Noté 1 sur 5 étoiles

Poor customer service!

Placed an order they gave me a free gift bag with my £90 order
Delivered the gift bag not my order I’ve had to chase them regularly for a refund that I’m still waiting for!
Horrendous customer service!

29 juin 2023
Logo de ByErim

Réponse de ByErim

Hi Simran

As you are aware, Royal Mail has failed on this delivery as the items you purchased appear to be missing
We have of course refunded you and filed a claim with RM
With regret, using 3PL is always a risk for every e-commerce business and it’s frustrating when deliveries arrive incomplete
We thank you for your patience

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