Murmur Avis 

553
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The Murmur design concept that makes the rear side of the pillowcase wider than the front side, means that the pillowcase will not iron flat without creases due to the extra material. Very disappointe... Voir plus

Noté 5 sur 5 étoiles

Wonderful bedding I have so many of their sets, it’s the only bedding I use now. Such amazing quality, super soft fabric, beautiful subtle designs and Ballintoy Blue is now my favourite colour.... Voir plus

Noté 5 sur 5 étoiles

The eye mask is great! luxurious and beautiful quality. It was a bit tight the first couple of uses, then, absolutely comfy. Something to buy and enjoy. Murmur is my favorite home decor provider, the... Voir plus


À propos de l'entreprise

  1. Magasin de literie

Écrit par l'entreprise

Capturing a desire for simply designed and hand-crafted pieces, murmur offers unrivalled luxury at exceptional value. A homeware collection inspired by nature and designed with a purist approach to relaxed living. murmur is an attitude, an approach, a reflection of how we live today.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(553)

133 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Package was damaged inside a gift box…

Package was damaged inside a gift box hadn't time to return parcel as was needed for a gift. Emailed about issue and still haven't got a response. Was overall very disappointed. It was my first online order as I usually purchase from a local shop.

7 août 2025
Logo de Murmur

Réponse de Murmur

Good afternoon, Andrea

Thank you for your recent order and taking the time to write a review.

We are sorry to read of your experience on this occasion. We are unable to see the communication sent across. Can you please resend this to us. We have also sent you an email directly in relation to this.

Kind regards,
Murmur

Noté 1 sur 5 étoiles

Really unimpressed

Really unimpressed.

The duvet cover claimed to be 100% cotton so I didn't check it before putting it straight in the washing machine.

It is more like a brushed cotton, which I hate, and the bottom of it is so heavy that I think it will slope off the bed at night. It is so bulky that when folded with other duvet covers it is twice the size and may actually be a SK instead of a K.

I certainly won't be sleeping under it and may put it on a spare bed but because I've washed it I can't return it.

I won't be buying from murmur again.

2 août 2025
Noté 3 sur 5 étoiles

Disappointed that the pillowcases had a plain reverse

While the description did say that the duvet cover I bought had a percale reverse, I felt that the photos were careful not to show this. Same for the pillowcases. Maybe instead of making dinky little covers for the pillowcases, the material and labour would have been better used in putting a patterned reverse on them.

1 août 2025
Noté 5 sur 5 étoiles

Great Service

Great Service - received the product damaged though the package was well done. Refund came immediately

17 juillet 2025
Noté 1 sur 5 étoiles

The shipment was all damaged and it is…

The shipment was all damaged and it is taking ages to get a replacement, they wish it all to returned . The outer box was also unusable. I have emaled as of yet no reply.

30 juillet 2025
Logo de Murmur

Réponse de Murmur

Good morning,

Thank you for your recent order and taking the time to write a review.

We are sorry your parcel arrived damaged, the damaged item does not need to be returned to us.

Once the returns tracking number has been received we will be able to resolve this as quickly as possible for you.

Kind regards,
Murmur

Noté 2 sur 5 étoiles

There was a mark on the duvet cover

There was a mark on the duvet cover, red, when it arrived.

11 juillet 2025
Logo de Murmur

Réponse de Murmur

Good morning,

Thank you for your recent order and taking the time to write a review.

We are sorry to read there was a mark on this.

Can you please contact our customer service team with your order reference number and an image of the fault?

Kind regards,
Murmur

Noté 1 sur 5 étoiles

Murmur Imogen Quilted Throw

Murmur Imogen Quilted Throw, Mourne Green.
There is nothing quilted about this throw!!! I feel completely conned. It is only one thin layer of fabric??? Please don't waste your money.

18 juillet 2025
Avis spontané
Logo de Murmur

Réponse de Murmur

Good morning,

Thank you for taking the time to write a review.

We are sorry to read you are unhappy with the Imogen throw. This quilted throw is a lightweight summer throw.

Kind regards,
Murmur

Noté 5 sur 5 étoiles

I brought the fitted sheet and pillow…

I brought the fitted sheet and pillow cases to match the bedding I had brought previously; I bet please with them and the prices were great too. The delivery service was excellent and I was kept updated on when they’d be delivered.

10 juillet 2025
Noté 5 sur 5 étoiles

5star

5star!
As usual fantastic service
Delivery was so fast and all products I ever order come well wrapped and in perfect condition
Bedcovers and candles are the best

10 juillet 2025
Noté 2 sur 5 étoiles

DHL courier left parcel by the road and…

DHL courier left parcel by the road and it vanished

26 juin 2025
Logo de Murmur

Réponse de Murmur

Good evening,

Thank you for your recent order and taking the time to write a review.

We are sorry to read you have not yet received your order.

Please contact our customer service team so they can investigate this for you.

contact@bymurmur.com

Kind regards,
Murmur

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