C-Date UK Avis 459

I was just browsing & got bombarded with messages I clicked on a picture and I got charged for it now. There is six other charges pending in my bank account. Then I got two messages of women wanting to meet up straight away but I have to fill a PIVD for me which would cost £300 so I just had to ring my bank and cancel my card

Absolutely impossible to cancel membership on the app, besides that, it’s also one rubbish dating site generally in my honest opinion!!
(Don’t bother trying it!)

I need my membership cancelling but I’ve absolutely no idea how to???

I was billed by this company for services after I had cancelled a free trial. I am now getting debt collection letters which are incredible aggressive (after a bank card change). They are a bunch of scammers who are taking advantage and then using threatening behaviour to extract money when they have provided no service. Be ashamed of yourselves.

To add to this, the C-date response is totally unacceptable. They have said they will notify me if anything changes with my account. My account with them is closed and has never existed for paid services. They are essentially still trying to scam me.

Avoid avoid avoid

I sent a cancellation request within the month timescale. C-Date then proceeded to ignore my email, so I sent a further email, within the timescales, which you responded to say I missed the cancellation period. I used your service for less than 3 weeks. It is full of fake accounts.

Apple are not responding to requests about your service, which it seems you are capitalising on loneliness with your greed.

I wrote 2 emails to cancel my membership and didnt get an answer. This is scam

So, lwhere do I start. I joined the site and canceled after a period of time as per the C-Date cancellation process, however, it didn't cancel. Then I recieve a letter from CMS debt collection in Germany chasing 91 euros! Went on site to see if I could confirm I have canceled and yet when I try I get a big warning page telling me I need to contact the debt collection agency. So I have emailed C-Dates asking them to remove all my account information and contact details and confirm cancellation of my account today. Yet to receive a response. I called the debt collection agency and spoke to Genc who confirmed he will contact C-Dates on my behalf so I emailed him my email to C-Dates including screen shots of similar reviews of people with same issue. C-Dates is intentionally making it difficult to impossible for members to cancel their memberships therefore contravening consumer standards. This falls under EU legislation too. (I'm in uk). This is a scam and one where they attempt to get people to pay for a service that they say people have signed up to for a min period. This was obviously not clear to people when they sign up. Again contravening consumer law. For a German debt collection agency to chase up, what is a small amount of money, from someone in the UK is not feasible. Plus they don't have immediate jurisdiction. They have to go through an expensive route to enforce which would make it non viable. However, C-Dates rely on those few that do pay and that's how they and cms get some money. I will be issuing a cease and desist notice to both companies and reporting them for GDPR failures. Hope this helps others in same situation.
Further information to add. I paid for one month service in July 9.90 then cancelled. No further money was taken and yet I received email from cms in November and then the letter in December. Why was I not contacted prior to then? They have a number of subscription options. 9.90 being the monthly then 3 month and 6 month options etc. I have bank about proof that I paid but their cancellation price did not work. I have subsequently emailed cdates direct to cancel any account info but I will not be threatened into paying money I do not owe. I have not used the service since. I unsubscribed from their email updates and all of a sudden they have started sending me update emails again. I will take this as far as I need to as c dates obviously don't want to help to sorry out issues that they have caused.
I appreciate your response. I canceled end of July so your cancellation link did not work. I had no chase up for payment from you only the first one from cms in November. My email registered to the account is pjohanlon75@gmail !!! and I emailed your customer service department yesterday on service@c-date !!!requesting confirmation of the cancellation. If it hasn't then I've asked for it to be immediately cancelled. There is little transparency and issues with your cancellation process so it needs looking at to avoid others having same issue. Can you please confirm my email that I sent to your customer service department yesterday and that my account has or is in the process of being canceled?

I have sent an email for my premium membership to be cancelled but i fear after reading this that it will not be hence my review

Total scam.

Can’t cancel your account even if you try all the ways they tell you to, then try and send you threatening letters.

Avoid

Didn't sign up for more than Month but now CMS global collection services demanding €188.35!
I never ticked any boxes to say continued membership or anything. I cannot contact them or even log in!. I cancelled bank payments as a complete scam. They had no way to cancel and I never received a request to pay just the above demand. A solicitor has advised not to pay as the company is being investigated by Action Fraud.

scam artists been taking money out my account for months i have no subscription with you and have reported you to action fraud and via my bank fraudulent team too....

The cancellation process is too complex. But overall it's dating site so it's expected....besides that the customer service is Good. ..in that they refunded part of my payment. Read the terms and conditions carefully before subscribing .It's not easy.

These people are the worst people and I hope they are brought to justice. I did not have anything to do with this auto renewal now they say I owe them money and that they will send debt collectors to my home? Has anyone else had this??? Please let me know?

I have no recollection of previous communications with c-date.co.uk or eCollect. Also I have not subscribed to c-date. I subcribe to Malwarebytes Browser Guard and this warns me that c-date is a high risk site. I have done some research and it appears that c-date is nothing more than a scam. TRUSTPILOT has published hundreds of reports by unhappy people.

I have filed a complaint with actionfraud.police.uk, National Fraud Intelligence Bureau and govcert.lu

I have joined cdate as it was recommended to me by a friend and after many men try reaching me with messages i was so happy that i will find what am looking for online here but it sad as none of the men is able to see the messages i sent to them which is strange
what might be the problem and what should i do so they can see my messages
Thanks

Nothing but a scam, not only are many of the user accounts fake, the website is clearly nothing more than way of trying to extract monies through threats of court action. Cancellation is all but impossible, this site needs to be closed down to stop unsuspecting users falling for their fraudulent tactics, Reported to the police, trading standards and the lawyers to the German Bar Association.

I joined c-date's Premium Membership service after seeing it recommended on a list of good dating sites. However, after reading these reviews I fear I have been scammed. I have sent an email asking that my subscription be cancelled, and am now writing a review here as I fear my email will do nothing.

I received a letter recently about a £287.99 debt from a debt collector agency over a free trial I cancelled as to not get charged after it was over because I did not use your website. There was no prior contact about it I have looked at every email I have from you during the time period they told me which was completely wrong as there was 0 in that period. There were some from late last year which consist of "new match" and "1 month free premium" and I'd like to know what's going on as this seems like you're trying to squeeze money I have no way of getting out of my pocket over a website I used for 2 days and cancelled any subscription to. If the subscription was not cancelled id like to inform you that your website doesn't work as I very clearly remember cancelling that membership as I've done this with a couple of sites trying to see what each were like and I cancelled every free trial I got. Yours however seems to be the only one that has put me into debt over a cancelled membership and because of that fact and the fact I have no way to arrange that sort of money at the current time I don't think this is something I'm willing to pay. Also may I add that sending a letter to me telling me there was prior documentation sent to me and I checked all my emails all letters sent to me in and before the period and nothing is there to document the debt makes the debt seem unfair as I have been promised there was documents sent to me either via email or physical letter

Scam website, do not join, they make it impossible to cancel now they send aggressive letters for there money they say there owned.

Its a scam, they want you to singup and forget and there's no way you can cancel the membership. Sending threatening emails for unpaid membership. I doesn't even bother to open this site after I first opened and paid and try to cancel it. Totally rubbish

Cancelled my subscription. Yet 4 months later i got threatening emails saying payment overdue!
No payment is overdue. I will not pay for something that is cancelled.
Disgraceful way to run a site. The ombudsman has been informed and hopefully they will shut them down.
Terrible site, Terrible customer service, just a scam to get money.