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Calixorvera Avis 16

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TrustScore 2 sur 5

2,1

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2,1

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TrustScore 2 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Never received

I thought I had received this product Order # 35559
As a gesture of goodwill they're offering me partial refund as they say the Retinol Face Cream x 2 of which I never got.
Calixovera says the products were substantially used.
Not true!

27 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Renee,

We’re truly sorry to hear about the confusion and frustration with your order #35559, and we apologize for any miscommunication in our earlier outreach.

Your experience does not reflect the level of care we aim to provide, and we want to make this right for you. We invite you to reach out to our dedicated support team at support@calixorvera.com at your earliest convenience so we can review your case directly and resolve this matter properly.

We take all customer concerns seriously, and we’re committed to finding a fair solution with you.

Best regards,
The CalixorVera Team

Noté 5 sur 5 étoiles

I'm a bit of a lip product snob and I…

I'm a bit of a lip product snob and I usually hate oils because they’re either too greasy or disappear in five minutes. This one actually stays put and gives a lovely, healthy glow without the stickiness. Huge plus: my hair doesn't get stuck to my lips when it's windy! Giving 4 stars only because I wish the applicator was slightly larger, but the formula itself is 5 stars. Really impressed with how hydrated my lips feel throughout the day.

3 avril 2026
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY!!!!!

DO NOT BUY FROM THIS COMPANY!!!!!! This company is a fraud. I did receive the product but it was not as described. I asked to send it back and get a refund which they refused saying they do not take back items after they have been used. It was not used only tried on. They offered me a 20% refund which would only be about $10 and I paid them $50 for the product. Crappy business.

31 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Judy Irvin,

We are truly sorry to hear that your experience with our product and return process fell so far short of your expectations. Your feedback is extremely important to us, and we take your concerns seriously.

To help us fully review your case and work toward a resolution, please share these details with our team:
- Your full name
- The email address you used to place the order
- Your order number
- The date you placed your order

You can send all of this information directly to us at support@calixorvera.com. We will conduct a full review of your situation and follow up with you promptly to address your concerns.

Best regards,
Calixorvera Support Team

Noté 1 sur 5 étoiles

DONT PURCHASE FROM THIS COMPANY

DONT PURCHASE FROM THIS COMPANY! I placed my order and paid and waited a long while for the product to arrive. What I finally received was a USPS plastic mailer with a hole in it and nothing inside.
I contacted the company for assistance and included photos. They wrote back requesting more pictures which I sent. They responded with “Happy to help!” and a smiley face emoji then told me they take no responsibility and to contact the police. Absolutely horrible service. They have my money and I have no product and they couldn’t care less. I wrote back asking again for their help as the shipper to contact USPS and take it up with them and/or provide me with a replacement and again the fake “Happy to help!”was their response again but then they say they delivered a package even though it was empty and will do nothing further.
I have never had such horrible service. I’m starting to wonder if this company is not legitimate.

23 avril 2026
Avis spontané
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Réponse de Calixorvera

Hi Kristin H,

We are deeply sorry to hear about the distressing experience you’ve had with your order, and we take full responsibility for the lack of support you received. This falls far below the standard of care we promise every customer.

To resolve this for you properly, please share these details with our team:
- Your full name
- The email address associated with your order
- Your order number
- The date you placed your order

You can send all of this information directly to us at support@calixorvera.com. We will conduct a full review of your case, follow up with the shipping carrier, and work to find a resolution that makes this right for you.

Best regards,
Serenovita Support Team

Noté 1 sur 5 étoiles

This is a fraud company

This is a fraud company, items never received. Do not buy anything from them
This is the order number 37990. I send several emails no reply from you.

31 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Nadeem Uddin,

We are deeply concerned to hear about your experience and the frustration you have expressed. This is completely out of line with the service we strive to provide, and we take your feedback very seriously.

To help us investigate your order and resolve this matter for you, please share these details with us:
- Your full name
- The email address you used to place the order
- Your order number
- The date you placed your order

You can send all of this information directly to our support team at info@serenovita.com. We will prioritize your case and get back to you with a solution as soon as possible.

Best regards,
Serenovita Support Team

Noté 1 sur 5 étoiles

I ordered body oil on april 1

I ordered body oil on april 1. Order 40679. I have not received. Reached out twice with no response. I want a full refund

1 avril 2026
Avis spontané
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Réponse de Calixorvera

Hi Holly,

We are truly sorry to hear that your order has not arrived and that your attempts to reach out have gone unanswered. This is not the experience we want any of our customers to have.

To help us fully understand your case and work with you on a resolution, please share these details with us:
- Your full name
- The email address you used to place the order
- Your order number
- The date you placed your order

You can send all of this information directly to our support team at info@serenovita.com. We will review your request immediately and get back to you with a solution.

Best regards,
Serenovita Support Team

Noté 1 sur 5 étoiles

Scam alert check better business bureau

Ordered Elycura skin serum- never recieved and my credit card was hacked right after that order

7 avril 2026
Avis spontané
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Réponse de Calixorvera

Hi JoAnn,

We are very sorry to hear about your negative experience with our Elycura skin serum. To help us quickly locate your order and resolve this matter properly, we kindly ask you to provide the following details at your earliest convenience:
- Your order number
- The email address associated with your order
- The date you placed your order

You can send these details directly to our support team at support@calixorvera.com. We will review your case immediately and follow up with you as soon as possible.

Thank you for your patience.
Best regards,
Calixorvera Support Team

Noté 1 sur 5 étoiles

VERY POOR PRODUCT

I purchased a pair of Multi-Distance Eyewear x 1 which did not perform as advertised. On the day I receive the eyewear I reached out to Calixorvera (March 6th) to get instructions to return the item. It is now going on 5 weeks and they have not responded to at least six attempts I have made, including telephone calls only to find the phone mailbox "full".

5 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Karen,

We are truly sorry to hear about your frustrating experience with our Multi-Distance Eyewear, and we sincerely apologize for the lack of response to your return requests. This is not the level of service we aim to provide.

To help us immediately locate your order and resolve this issue for you, please provide the following details:
- Your full name
- The email address associated with your order
- Your order number
- The date you placed your order

You can send all of this information directly to our dedicated support team at support@calixorvera.com. Our team will review your case urgently and follow up with you right away.

Thank you for your patience.
Best regards,
Calixorvera Support Team

Noté 1 sur 5 étoiles

If I could give 0 stars

If I could give 0 stars! Another scam company, purchased a lip oil and the burning was intense. Contacted the company, at first gave me the runaround and finally agreed to refund almost 3 weeks later, saying we apology so busy we will get to you. Calixorvera lip oil is a scam, I’m not sure how many products they sell. Run do not trust, if a product does not work, you will waste your money & time. I have left multiple negative reviews about this company, still waiting 1 1/2 months, 20 some emails. Their last response, you are our first priority, to get a refund, they had the nerve to email, before we refunded you, give us 5 stars and send a screenshot and we will refund you. So sad a business operates like this. You keep scamming people, not right.

18 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I order an item from this company and…

I order an item from this company and paid $35. It supposedly was sent on April 1st. I still have not recieved my order. When I tried to track my order it tells me that the tracking number is not found. When do we learn. Soooo disapointes

31 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Pam,

We’re very sorry to hear your order hasn’t arrived yet and that the tracking information isn’t working properly—this is definitely not the experience we want for our customers.

To help us quickly locate your shipment and resolve this, could you please share the following details with us:
- Your full name
- The email address you used to place the order
- Your order number
- The date you placed your order

Please send these details to our support team at support@calixorvera.com. We’ll look into your case immediately and update you right away.

Thank you for your patience,
Calixorvera Support Team

Noté 1 sur 5 étoiles

the product that I ordered for male…

the product that I ordered for male enhancing was a bootleg knock-off. as soon as I applied it it burned my gentiles where I had to immediately wash off with cold water and apply vasalene. It came in the same box, but the label on the tube was different. I would return it, but like any scam from China.Well You Know!!!!

6 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Jeffrey,

We’re very sorry to hear about your experience and especially concerned about the discomfort you described.

Some individuals may experience sensitivity when trying new products, and we always recommend discontinuing use if any irritation occurs.

We would like to look into your case and help resolve this for you. Please contact us with your order details so we can review the situation and provide a suitable solution.

Your safety and satisfaction are very important to us, and we’re here to help.

Best regards,
CalixorVera

Noté 1 sur 5 étoiles

I have returned the item I ordered and…

I have returned the item I ordered and have not paid due to the process being through ShopPay. So I am not asking for a refund, just asking to cancel the order. They will not do that. Not happy with this transaction

27 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi Peg,

Thank you for your feedback, and we’re sorry for any confusion caused.

Orders placed through Shop Pay follow a specific payment process, and in some cases the payment status may not be fully completed at the time of cancellation requests. This can make the process a bit unclear, and we understand how frustrating that can be.

We would like to look into your order and help clarify the situation. Please reach out to us with your order details, and we’ll review your case and assist you as quickly as possible.

We’re here to help and make sure this is properly resolved for you.

Best regards,
CalixorVera

Noté 1 sur 5 étoiles

Never recd product they refused to even…

Never recd product they refused to even look into the matter

Added March 31 ,2026 this is the response I got from the Company
Calixor Vera
Wed, Mar 25, 11:15 PM (6 days ago)
to me

Dear David,

Hello! We are deeply sorry to learn that the package was lost! The logistics record shows that the package has been delivered to the address you provided: *********************************.

According to the platform rules, the merchant's responsibility ends after signing for the package, but we will do our best to assist you:
- It is recommended that you contact the courier company to verify the signatory and courier details.
- You can apply to the property or the police to retrieve the surveillance.
- Apply for a 10% coupon to compensate for the lo

1 mars 2026
Avis spontané
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Réponse de Calixorvera

Hi David,

We’re really sorry to hear about your experience and understand your concern.

After reviewing the shipment details, we can see that the package was marked as delivered on March 10. However, we understand that delivery situations can sometimes be unclear or items may be misplaced.

We would like to help look into this further for you. Please reach out to us with your order details so we can investigate this properly and provide a suitable solution.

We’re here to help and will make sure this is handled.

Best regards,
CalixorVera

Noté 1 sur 5 étoiles

I received a different product

I received a different product, which on top of it, didn’t work. The only provide an email address for contacting them, and they never reply your emails.

2 mars 2026
Avis spontané
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Réponse de Calixorvera

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

This is not the experience we aim to provide, and we take issues related to incorrect items and product performance very seriously. We would like to look into your case and resolve this as soon as possible.

Unfortunately, we’re unable to locate your order based on the information provided here. Please contact us at our support email and include your order number or any relevant details so we can assist you further.

Our team is committed to resolving this properly and improving your experience.

Noté 1 sur 5 étoiles

The auto focus eyeglasses do not work…

The auto focus eyeglasses do not work and despite a 30 day return policy, the company is refusing to refund me. Initially they said they could only issue a partial refund because the glasses were “significantly used” - What? I tried them on, they didn’t work and I immediately asked how to return. When I explained this to them, they said they would give me zero refund because I shipped back the product without their permission. What? They are still sitting here while I’m awaiting information on their return process. This is obviously a scam and I wish I hadn’t been so gullible. I have filed a dispute with my credit card company.

21 février 2026
Avis spontané
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Réponse de Calixorvera

Hi there,

We’re really sorry to hear about your experience and understand your frustration.

This is certainly not the experience we want for our customers, and we’d like to help resolve this for you as quickly as possible.

We have reached out to you directly to review your case and provide a solution. Please check your email or contact us with your order details so we can assist you further.

We take these matters seriously and are committed to making this right.

Best regards,
CalixorVera

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