Luma Candles Avis 

334
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company is a scam. I checked their shipping info with USPS and they said it was a bogus number. I never received the candles and the phone number attached to the luma company that is on my bank a... Voir plus

Noté 5 sur 5 étoiles

Absolutely beautifully scented candles. I bought a couple of standard sized as gifts and thought I also deserved one so got myself a big one (why not!) and I am more than impressed, fragrance is wonde... Voir plus

Noté 5 sur 5 étoiles

I cannot rate these candles highly enough. I have used them to send to friends instead of flowers recently. One in particular following a bereavement and the remainder as Christmas gifts. All recip... Voir plus

Noté 5 sur 5 étoiles

Love Luma candles. I’ve bought a number of different fragrances and have now invested in a wick trimmer and dipper, excellent quality. My most recent candle order went astray and lovely Olivia sorte... Voir plus

À propos de l'entreprise

  1. Magasin de bougies

Écrit par l'entreprise

Organic Handmade Soy Wax Candles. Organic and Refined Scented Candles by Luma.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,9

Tous les avis

(334)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smells like Heaven

I ordered 2 candles, one as a xmas gift, and a mini one for myself. Well received:) lovely glass jars and smells wonderful! thank you

6 janvier 2021
Avis spontané
Logo de Luma Candles

Réponse de Luma Candles

Thank you, May. Your feedback is greatly appreciated, and thank you so much for taking the time out to leave one.

I hope you had a wonderful Christmas and New year!

Luma

Noté 5 sur 5 étoiles

Beautiful candles

Beautiful candles, beautiful fragrance, classic style that would match any home perfectly...
My Christmas candle fragrances were stunning & complemented by my bubble!

6 janvier 2021
Avis spontané
Logo de Luma Candles

Réponse de Luma Candles

Thank you! Your feedback is greatly appreciated, and thank you so much for taking the time out to leave one.

I hope you had a wonderful Christmas and New year!

Luma

Noté 5 sur 5 étoiles

Just received my candle .Love it will…

Just received my candle .Love it will definitely buy again and amazing for gifts.Delivery was so quick.

6 janvier 2021
Avis spontané
Logo de Luma Candles

Réponse de Luma Candles

Hey Ali,

Thank you for your review and we are so happy we gave you an amazing experience.

If there's anything else we can do, please do reach out :)

I hope you had a wonderful Christmas and New year!

Luma

Noté 5 sur 5 étoiles

Fast delivery and delicious products

Lovely candles - a really intense smell which fills the room quickly. They also include a useful guide on their website about how to get the most burn time from your candles, which at first I dismissed (after all, I know how to light a candle...!) but surprisingly it has made a difference! I made such a fuss about these that my whole family have bought some too!

6 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

I happened to go on the Luna candles…

I happened to go on the Luna candles website by chance, my mum has had a very terrible 2020 because of illness. She loves candles and the candle I bought was the lavender one it burns beautifully and the scent is subtle and hits the senses nicely and not in a overpowering way. My mum loved it. My sister has already bought most of them. I highly recommend.

6 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Bought three candles on Lisa Potter…

Bought three candles on Lisa Potter Dixon’s recommendation and was not disappointed. Have only burned the Aspen one so far, which has been my Christmas go to and the scent is amazing. Can’t wait to try the other ones and I will definitely be purchasing more. Had a lovely message from them after purchasing that made me feel like a valued customer. Glad I found this lovely little business.

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

The perfect gift!

I cannot rate these candles highly enough. I have used them to send to friends instead of flowers recently. One in particular following a bereavement and the remainder as Christmas gifts. All recipients have enthused over the fantastic aromas - I even got one for myself! Great company, great price, beautifully packaged and an excellent choice of fragrances. Also love that the number of burning hours are included. Keep up the great work Luma Team and Happy New Year!

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Beautiful!...

I ordered the larger size candle in one of the Christmas scents and it smells beautiful, burns evenly and you only need to light it for a short while and the scent is all around the room, so great value for money too. Also packaged really nicely so you could send as a gift directly to someone during lockdown and it would still feel really special. Thankyou Luma Candles :-)

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

A very treaty Christmas present (for myself!)

I happened upon Luma quite by chance, and what a treat it was to receive 3 stunning candles just before Christmas. All quite different in scent but all just as heavenly as the next. Even my husband can’t resist lighting them. I also particularly love the jar, and the fact they come with a lid. Thanks Luma Candles!

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

I have ordered 4 candles so far

I have ordered 4 candles so far, Aspen, Soul, Mulino and Nayara. They are all so wonderful I will definitely be ordering more. The scents are not overpowering like some candles can be. The wax burns evenly, no tunnelling at all. I have recommended to others and have no hesitation in giving a 5 star review!

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service

Wonderful company. The candles are of the highest quality, burn beautifully and smell amazing. But my main praise is for the Customer Service Team. I ordered sample packs as presents for a couple of my friends before Christmas. Due to lockdown restrictions the parcels were being late and I had Olivia from Customer Services check in with me regularly to ask for updates. Once it was clear that the one I ordered to go overseas will not arrive before Christmas they even offered me a discount. Highly recommend for ethical soya candle junkies! :)

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love my Luma candle

Absolutely love my Luma candle! Have been burning it every evening and the smell fills the house. My order delivery was delayed due to Royalmail shortages but the customer service from Luma was excellent! Highly recommend!

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Loved my Luma

I bought my Luma candle before Christmas and is lasting so well. Burning evenly and smells beautiful and has quite a big throw.
Thank you!

5 janvier 2021
Avis spontané

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