Canneray is very easy to order from. Unfortunately CBD gummies and capsules didn't suit me. However the sleep gummies have been great and I've been taking them for several months.
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Lisez les avis des autres
Terrible Customer Service - they say they have limited numbers of staff to deal with Customer enquiries / can’t phone them back. Just been informed my loyalty points are being removed in May, so I... Voir plus
L'entreprise a répondu
I must admit that I was slightly sceptical about night time gummies and CBD Bright Drops ! I have fibromyalgia and osteoarthritis and nothing from GP worked . My sleep is greatly improved, fallin... Voir plus
L'entreprise a répondu
I tried to make an order for some CBD Gummies which I have successfully used many times. Unfortunately there were technical errors with the website. I contacted Georgina in Customer Services who was s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cannaray CBD is a UK-based company supplying premium quality and triple lab tested CBD Oils, CBD Capsules, CBD Gummies and CBD Balms. Backed by a world-class scientific advisory board with THC-free, gold standard CBD products for sale.
Coordonnées de contact
2nd Floor, 76 Charlotte Street, W1T 4QS, London, Royaume-Uni
- 07359127389
- hello@cannaray.com
- cannaraycbd.com
4,5
Excellent
327 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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12 days on and no reply and no parcel.
Ordered products on 15th August, parcel was sent 48hr tracked and arrived at a sorting office 19th August and hasn't moved since, tried contacting hello@ email address twice but their customer service only work 9-5 Mondays and as Monday was a bank holiday they're not repling. I don't know what's happening with my order. 12 days on and no reply and no parcel.
27 août 2025
Avis spontané
Réponse de Cannaray
Hello,
We are sorry for your bad experience with your Cannaray's order. Your parcel has been lost in transit.
Our customer service confirms that a replacement order has been sent for free. We also sent you a voucher to apologise for the inconvenience.
We really hope that you will enjoy our products!
Always fast service.
4 août 2025
The best CBD
I have been on Cannaray CBD oil for several years. I have tried other companies before but I can honestly say that you can't beat Cannaray CBD. I have focal Dystonia and Cannaray certainly helps me.
30 juillet 2025
Réponse de Cannaray
Hi John,
Thank you so much for your great feedback! This is the best thing to read on a Friday!
The Cannaray Team
Fab products
Love the products especially the muscle rub , love to stock up when there’s a good offer on , nicely packed items 😊
1 août 2025
Swich from drops to capsules
Delivered on time. Trying capsules this time instead of drops.
7 août 2025
Réponse de Cannaray
Hi Roman,
Thank you for trying different products from our range, let us know what do you think about the capsules!
It really does work!
I could not recommend this product more! It really does work. If the slogan said “it does what it says it does” this would be very accurate. Just want to add I’m not being paid or rewarded for this review
24 juillet 2025
Great product and service That Cannaray Feeling
Great product and service quick delivery to me and great taste and a that feeling relaxes yourself
1 août 2025
great cbd product quality excellent
21 juillet 2025
Energy Powder
Fantastic products with amazing quality and flavor. The energy powder has become a great addition to my morning routine, perfect for starting the day off right.
24 juillet 2025
Avis spontané
My Ashwagandha experience
I’ve been using Cannaray’s Ashwagandha Gummies for a few weeks now, and I’m genuinely impressed. The apple flavour is delicious—no weird aftertaste like some other supplements I’ve tried. I’ve noticed a real difference in my stress levels and overall mood, especially during busy workdays.
The packaging is sleek, delivery was fast, and I love that the gummies are vegan and made with natural ingredients. It’s now a part of my daily routine, and I feel more balanced and focused. Highly recommend for anyone looking to support their mental wellness in a simple, tasty way!
— Francois B.
5 mai 2025
Avis spontané
Products are effective
Products are effective, fast delivery and well packaged!
Nothing to add, great service
30 juillet 2025
Avis spontané
Great products that really work
Great products that really work! From the Night Oils to the Muscle Rub, I rate them all.
29 juillet 2025
Avis spontané
My order confirmation said I'd get free…
My order confirmation said I'd get free Wellness Gummies but they never arrived. I'd raised this with Customer Service who said they would get back to me. I've heard nothing yet and yes, I'm fully aware of my pettiness but hey, I got an order confirmation saying I'd get a Freebie. Rest of order arrived fine and is lovely.
18 juillet 2025
Réponse de Cannaray
Hello, thank you for coming back to us.
Unfortunately, this offer was until this particular batch was sold out as it was a free gift.
We would be more than happy to resolve your issue, do you mind sending an email to hello@cannaray.co.uk
Dodgy company, poor customer service
Was promised free Ashwaganda with my order which didn’t arrive so ordered which I wouldn’t otherwise have done. Contacted them to ask about this and was told that they had run out. Nothing offered in exchange apart from a discount on my NEXT order with them. Total scam.
18 juillet 2025
Réponse de Cannaray
Hello, thank you for sharing your feedback.
Unfortunately, this offer was until this particular batch was sold out as it was a free gift.
We are sorry for the disappointment.
If you wish to discuss more, do not hesitate to send an email to hello@cannaray.co.uk
Thank you!
Delivery didn’t arrive
Delivery didn’t arrive. No sense of urgency to sort out. Still no delivery.
Good product that’s why I bought it again but customer service not up to much.
14 juillet 2025
Réponse de Cannaray
Hi Angela,
We are sorry that you haven't received your order. Do you mind sending an email to hello@cannaray.co.uk, I will help you find a solution.
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