The Canny Company Australia (Pty) Ltd Avis 

184
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

really impressed w canny! ordered a training lead for my dog whp used to pull on walks.. would definitely recommend!

L'entreprise a répondu

Noté 4 sur 5 étoiles

great service received in exchanging the collar for a smaller size but unfortunately my standard poodle kept pulling the muzzle off with her paw still.A great idea just not for us so requested a refun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My dog is a strong puller and countless obedience classes and techniques hasn’t made a difference. My trainer recommended canny collar and after ordering the wrong size and getting the right one re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After 4 months of rescue German Shepherd pulling me left & right, charging dogs I finally had a heeled dog walk yesterday. Hoping it continues. Biggest problem was getting the nose halter on. You sh... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 59129258653

  1. Dresseur de chiens
  2. aussi dans
  3. Dresseur d'animaux de compagnie
  4. Promeneur de chien

Écrit par l'entreprise

The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


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4,8

Excellent

TrustScore 5 sur 5

184 avis

5 étoiles
4 étoiles
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1 étoile

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4,8

Tous les avis

(184)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Honest and ethical

Prompt service. I had ordered the incorrect lead for my dog. The company contacted me and pointed this out. Excellent follow up and refund. Would highly recommend this company.

13 juillet 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you Faye. We do try every day to ensure that our customers get the products that best suit their dog. We are so glad that you are happy with our service. Thank you for your great review.

Noté 5 sur 5 étoiles

Awesome product

Awesome product

20 juillet 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you John for your great review. It's very much appreciated.

Noté 5 sur 5 étoiles

Great service

Great service, I had the product within a week!
Now its up to me!

11 juillet 2025
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Réponse de The Canny Company Australia (Pty) Ltd

All the best with your dog and thank you for taking the time to write your review. It's very much appreciated.

Noté 5 sur 5 étoiles

Product worked really well as…

Product worked really well as advertised.
Made all the difference

9 juillet 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thats great to hear Marion. Thanks for your great review.

Noté 5 sur 5 étoiles

Fantastic quality and service

I have tried out several no pull collars and I have to say the Canny Collar is by far the best in terms of quality and function. My Houdini Hound has worked out how to outsmart all the no pull collars I've tried, except this one! She is safe, secure and walking without pulling. I also like the way it secures at the back so it's not pulling her head around or putting any pressure on the neck. I have also purchased the recall lead and both products are of truly excellent quality. Plus the customer service was outstanding. Highly recommend

7 juillet 2025
Avis spontané
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your amazing review Leanne. It's always wonderful to hear that our customers are happy with all elements of our service. It sounds like you have a smart Hound on your hands so we are thrilled that our products could help.

Noté 5 sur 5 étoiles

After 4 months of rescue German…

After 4 months of rescue German Shepherd pulling me left & right, charging dogs I finally had a heeled dog walk yesterday. Hoping it continues.
Biggest problem was getting the nose halter on. You should accentuate that nose halter is activated by pulling cord BETWEEN orange gauge. Well I hope that’s right! Took lots of fiddling between two of us to get it to stay.

29 juin 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Dianne. Please feel free to contact us directly as we are more than happy to do a video call if you feel that you need some guidance with attaching the collar. Our Training Director Tony has over 30 years experience with training and would be more than happy to help if it is needed. It's great to hear that you had a stress free walk though and hopefully you can enjoy many more together.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. I was unsure of the size I got but I had a lovely gentleman get in touch and explain things to me. He went above and beyond and reassured me I had the right size. Collar works well, my boy walked better with this collar than the halti I had him wearing. Honestly, even if I wasn't happy with the collar (which I am To be clear) I absolutely cannot fault the service. Thank you

22 juin 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you so much for your glowing review Cara. We always try to address any issues our customers may have as promptly as we can and I know that Tony was able to reassure you and help you through the early stages with your new collar. Tony and I were so happy to hear that it is all working out well for you both. Enjoy!

Noté 5 sur 5 étoiles

Great service

Great service, quality product

1 juin 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your kind review Lyndall, it is very much appreciated. We hope that you have many happy walks together!

Noté 4 sur 5 étoiles

Professional service happy with the…

Professional service happy with the product

18 juin 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Anne,
Thank you for your review, its always lovely to hear that our customers are happy with our service as well as our product. All the best!

Noté 5 sur 5 étoiles

The best collar ever for big dogs

This company makes the best collars for walking big dogs. We have a lab/kelpie cross who is very strong and would almost rip my arm out of the socket but with the canny collar that doesn’t happen. We have been using the canny collar for years and I’ve recently ordered one for my daughter because she said her dog is so strong she can’t walk her. I highly recommend this collar for people with big dogs.

15 juin 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Colleen. It sounds like walking was quite an issue for you at one point. It could not possibly have been enjoyable for you or your dog so we are thrilled to hear that our collars have worked for you for so long. Hopefully your daughter will have the same success!

Noté 1 sur 5 étoiles

A bit disappointed

I was looking forward to receiving this product.
It works ok, but the plastic piece, under the mouth, does not hold firm enough. I have reverted to my old K9 bridle

15 juin 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Cheryl. Thank you for taking the time to review our product. Tony who is our Training Director left a message on your phone yesterday as we are concerned that the collar might be too large for your dog. It has to be a snug fit in order to stay on and be effective. If that is the case we are more than happy to help rectify the situation. Please feel free to contact us anytime. All the best with your dog,
Siobhán

Noté 5 sur 5 étoiles

Great product and excellent customer…

Great product and excellent customer assistance.

28 mai 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for taking the time to review our product and service Lesley. It's great to hear that you are so happy with both.

Noté 5 sur 5 étoiles

The best head collar I've bought!

Absolutely the best head collar we've had. My dog hasn't been keen on anything we've tried so far, and we've tried a lot! There hasn't been any signs of discomfort or distress with this collar. No face rubbing or shaking her head. She walks naturally and confidently as though she has nothing on her face. The video was very helpful in getting us started as it does look different to other styles of head collars. It's actually really easy to put on and take off and very good quality. Well worth the money and one of the best dog walking items I've bought.

14 avril 2025
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Réponse de The Canny Company Australia (Pty) Ltd

What a fantastic review Deborah! Thank you for taking the time to review The Canny Collar. It's wonderful to see that you are having such great results and that your dog is happy and confident with it. All the best!

Noté 5 sur 5 étoiles

Product really works and is user-friendly

Fantastic product, service, packaging and online ordering.

30 avril 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Lee and we are glad that you were happy with all elements of our service.

Noté 5 sur 5 étoiles

great product and service

Ordered new collar from website with ease, delivered to country Victoria in 3 days, amazing service and excellent product.

27 avril 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you Kathi. It's always lovely to hear that customers are happy with our service as well as our product. All the best for many happy walks with your dog!

Noté 5 sur 5 étoiles

CANNY DOG COLLAR

I received my order of a dog collar that was too bit, so ordered a smaller one. Then I received a phone call to discuss and ended up purchasing an even smaller collar. This is the perfect fit for my Border Collie and works really well.

7 avril 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thanks for your review Cynthia. We do try very hard to ensure that our customers receive the correct size collar and leads and it's great to see that in this instance we were able to prevent any further postage costs for you. It's great to hear that the collar fits your Border Collie so well and that it is working for you both. All the best!

Noté 5 sur 5 étoiles

Delivered very quickly

Delivered very quickly. The size is just right and quality is great

6 avril 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you Melanie. It's great to hear that you are happy with both the service and the quality of our product. All the best for many happy walks!

Noté 5 sur 5 étoiles

What a difference this collar makes to walking our dog, it’s so relaxing now !!

What a difference this collar makes to a highly reactive red heeler ! I am so pleased with the performance…highly recommended AAAA +++++ ❤️ love it

3 avril 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Wow Meaghan what an awesome review! Thank you. We are always so thrilled to hear how happy our customers are and we know in turn the dogs will be happier too and who knows they may even get more walks. All the best with your Red Heeler!

Noté 5 sur 5 étoiles

I ordered the wrong size collar and…

I ordered the wrong size collar and sent an email asking how to send it back to swap, Tony rang me within minutes and spoke to me about the right size, he then sent out a new one straight away! Excellent service! Best ive ever received to be honest.

30 mars 2025
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your amazing review Vicki! I passed this on to Tony and the fact that you are very happy with the larger size as mentioned in our subsequent messages. All the best for many happy walks together. Siobhán :)

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