CanSpace Solutions Avis 

I have used CanSpace for my domains and website hosting for years and have never had an issue. Their support staff are quick to help and always friendly. Thanks for always being there, CanSpace!

I've been hosting multiple sites for multiple clients with CanSpace for many years now. Tech Support has never once been anything less than professional, immediate, and practical. Huge fan, highly recommend.

I have been a CanSpace client for a couple years. Started on a shared server but recently moved up to a dedicated server hosting multiple sites. The tech support team has been awesome. They are responsive and always get the issue resolved. Thanks guys!

I've had my small websites on Canspace for years now, and have only good things to report. I'm on the medium level, and their support is almost blindingly fast and generally very high quality.

In the past I had some major problems with "cheap" hosting providers trying to upsell me by forcibly shutting down my site for alleged over-use of resources. I moved my sites to Canspace, and the same sites have never caused any such issues. Indeed, one time I was in fact over-using resources, and Canspace helped me figure out what was going wrong on my site and we solved the problem within a day. No extra charges!

Since I have a little public profile, I've had occasion to personally recommend Canspace to probably 200 small website managers over the past five years who were facing similar website shut-downs and bogus upselling efforts from cheap hosting providers, and not a single person has ever written back to me to complain.

I've been coaxing computers to do what I need them to do since 1978 and can say with confidence that the fine and friendly folks at CanSpace know exactly what they're doing. It's good to know that your host is educated and experienced because your host is a mission-critical part of your online world. You can rely on and trust these people. And they're 100% Canadian as far as I can tell, which is important to me.

I have used CanSpace for years to host and build my website. Their service has been excellent!
Especially during my latest site re-design which needed a temporary workspace to build and test the new site, and then migrating it over to become "live" only happened with their assistance.
I oopsied a couple of times, and Guy H. was able to find where links/indexes had to be adjusted, and now everything is working perfectly.
He was very patient, and guided me through the process of having my new site replace the old one.

CanSpace has always come through for me when I have an issue. I have experienced a few web hosting companies in the past that have said we do not assist with that type of issue so I was pretty much on my own. The people at CanSpace support have never done that to me and I am impressed with their ongoing support. Based on my experience, I highly recommend them if you are looking for a company to host your website.

I received prompt and accurate support after submitting a request/ticket. This is not the first time I have received excellent help with a problem. We are a small non-profit, I don't have IT support on speed dial. CanSpace has been wonderful!! Clear. Solutions exactly as needed.

I've been a Canspace customer for about 7 years and rated Canspace a "5" because they are the best in the biz with customer support. We are not a big customer either or paying extra for faster customer support.

I use a lot of different software products in my business and provide customer support to my customers too. I aspire to be just like the Canspace team in my own approach to customer support.

My recent experience moving a domain and setting up emails resulted in a few problems. I knew that we would get a prompt reply to our questions. Our support tickets were answered promptly - usually in less than 30 minutes. This meant that our could keep moving. It took several tickets before we had the situation figured out.

Way to go Canspace customer support. You are the best.

I use canspace registrar service only. Unfortunately they have no self-serve support for managing custom nameserver glue records (A and AAAA) or DNSSEC keys, so you have to open a support ticket everytime and wait for someone to manually change these things, every time you want to change them. On the plus side, they are fairly quick to respond.

We just migrated to a new server on Canspace and so far the support and help has been excellent.
I'm thankful to Neil, who's made himself available via email and phone and gone the extra mile to get us up and running.
So far my experience has been very positive.

I just have a very small WordPress based website that I use for my beauty business in BC. I am VERY basic with web-based stuff, but I managed to build my site entirely myself with the help of CanSpace and their hand holding. I couldn't possibly have done it without them, I am extremely grateful to CanSpace for helping me get started with my new business!

The support we have been getting from CanSpace for our VPS has been nothing short of amazing. The actual specifications of our VPS are not dramatically different than what we had with our previous provider, but our site is loading literally 5x faster. Their support team really digs deep to find ways to optimize your server for your specific website and we could not be happier. Totally worth it to pay for a "fully managed" server than to be left on your own trying to figure things out. They also really go out of their way to explain the exact changes they made, and their support team deserves a lot of credit in general.

We recently migrated about 20 of our reseller sub-accounts to CanSpace and everything has been very smooth so far. Performance is dramatically faster than our previous host, and most importantly the support at CanSpace is a million times better than what we have ever experienced in the past from any other hosting provider. These guys are awesome.

In terms of speed and reliability for the price, I recommend it over any other major hosting companies, if you are in Canada (Ontario, especially). Although it looks like WHC may be slightly faster (by about 10%) but it does not justify the price difference.

Now... the bad part. Be prepared for major price hikes / downgrades every year. First year I was offered unlimited cPanel hosting accounts as part of reseller plan... which was then downgraded significantly to 15 accounts the next year. Fast forward to the following year, I was told they will be increasing all reseller price plans up by nearly 40-50% to accommodate recent price hike by cPanel company that they need to absorb (and warned there is likely to be more price hikes in the future). But upon investigating further, it looks to be a strategy they use to increase their revenue significantly (not just to absorb cost by cPanel as they like you to believe). I've looked into many other Canadian reseller hosting companies and they have not made a major price increase because of cPanel. Moreover, they now provide 20-25% price reduction if you purchase their annual or biannual plans. Previous years, there was no such price reduction. It just looks like bait and switch to me.

We migrated over 30 of our cPanel accounts from another reseller provider to CanSpace about 2 months ago. CanSpace handled the entire process - all we had to do was upload the backup files and they took care of the rest. Unlike my previous reseller provider (who I will avoid naming), they actually go out of their way to help me with client issues and don't just say "sorry not our responsibility". They even take nightly backups of my accounts, saving me a ton of headache. Even though I was super nervous migrating this many accounts the process has been incredibly smooth and CanSpace has always been there when I needed support. My clients have also commented on the improved speed and performance.

So impressed with how they care for small-time customers like me, who has been on the cheapest plan for years. Neil and Jose went out of their way to help me with an issue that wasn't really their problem. Outstanding service and customer support!

Great company......great customer service. I had some issues with their web design software, but they walked me through it, no problemo. They responded to every issue right away. Thank you Canspace. Rico

We've been with CanSpace for over a year now and can't praise them enough. We use them for both our corporate email solution and our website host, and have experienced nothing but professionalism when dealing with their support team. Highly recommended!

The absolute WORST server to deal with. Chiron is slow at the best of times,if you can even access it.Server times out more often than not.
Tech support is condescending and useless. Close tickets because they don't want to fix or deal with their junk.
Am transferring my 2 domains to someplace else. They could care less. Typical attitude from Day 1.

Avoid these guys if you want your emails to work and not end up in Spam/Junk folders. And if you want your website to stay up & running.

You state folks switch to you,as we did back in the beginning from somebody who was overseas.That wears off right quick when nothing works.I have had 5-6 tickets from day 1 and nothing ever resolved.Closed tickets right away and never fixed nothing.
Provided emails addys that my stuff was ending up in junk folders. Your reply was to try & up sell me another service.
The BBB has stories the same as ours.I should of done more research before switching to you. But seeing your in Toronto and have the typical Center Of The Universe attitude. Let my review stand and serve as a warning to other that are shopping for shoddy customer service and a company that doesn't back up their product. And if you wanna go legal on this,PLEASE!!!