No drama. Did the work on the date scheduled & seems to have done a competent job. Team were friendly, registered the warranty and gave us plenty of information. Also, really appreciated at the sales... Voir plus
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Lisez les avis des autres
Everything has been fine as I regularly purchase salt blocks bur recently the deliveries are taking weeks since the order and in the meantime there is no communication. Last time when I enquired I was... Voir plus
L'entreprise a répondu
Professional and reliable service. We have been customers for twelve years and would have no hesitation in recommending the company to anyone who would like to improve the quality of water in their ho... Voir plus
New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Capital Softeners, we believe every home deserves brilliant water. As a trusted, local, family-run business, we specialise in the supply, installation, and ongoing maintenance of high-performance water softeners and advanced drinking water filtration systems. We know firsthand the daily frustrations of living with hard water. Our tailored solutions are designed to banish stubborn limescale, protect your valuable home appliances, and leave your skin and hair feeling naturally softer. Beyond softening, we are passionate about providing pristine, great-tasting filtered water straight from your tap, helping you stay hydrated while reducing single-use plastics. To further elevate your kitchen experience, we proudly supply and expertly install Quooker instant boiling water taps. These innovative systems add a touch of everyday luxury and ultimate convenience, revolutionising how you cook, clean, and make your morning tea. From your initial consultation through to seamless installation and comprehensive aftercare, our dedicated service team prides itself on delivering expert support with a genuine, personal touch. We are committed to transforming your home’s water from the tap up, and we deeply value the feedback, satisfaction, and trust of every customer we serve.
Coordonnées de contact
4B Great Northern Works, SG14 1QN, Hertford, Royaume-Uni
- 01707691819
- info@capitalsofteners.co.uk
- capitalsofteners.co.uk
4,7
Excellent
228 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Professional and reliable service
Professional and reliable service. We have been customers for twelve years and would have no hesitation in recommending the company to anyone who would like to improve the quality of water in their household or businesses.
3 mars 2026
Efficient reliable and honest company
Efficient reliable and honest company. Always a pleasure to deal with. They sorted our problem and are always helpful with advice. Wouldn’t hesitate to recommend.
15 juin 2026
All the professional engineers and…
All the professional engineers and admin staff are amazing. Pre-sale, installation, and after sales services are outstanding.
7 juin 2026
Always great service
Capital Softeners provides really good service and aftercare. Even after a few years after installation of my softener, I small problem was dealt with quickly and without argument. The technicians are all polite and efficient. Highly recommended.
3 juin 2026
Timely delivery with courtesy
27 mai 2026
Expert help & advice
Jordan came out swiftly and gave my water softener a thorough inspection and clean. He also took the time to research a specific issue we were having with his network of experts.
28 avril 2026
Great service fantastic people.
Always order from Capital Softners. They’re quite helpful and provide prompt service.
5 mai 2026
Great service
12 mars 2026
Great service and follow up
Great service and follow up to ensure I was satisfied and getting the results promised thank you.
12 mars 2026
Avis spontané
Annual service
the service of my appliance was carried out professionally and efficiently.
25 février 2026
New water softener
New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would recommend.
Update one year on ... no problems - all good.
31 mars 2025
I am very satisfied with the service…
I am very satisfied with the service provided by Capital Softeners.
My engineer, Spencer, was both punctual and professional throughout the visit. He did a fantastic job with a very challenging, small space under my sink, managing to neatly fit the Minimax M3 water softener, the additional pump, and the filter system. He took the time to explain everything to me clearly before he left.
The company was also very responsive, answering my email queries promptly during the booking and installation process. Overall, a great experience and I would definitely recommend them.
6 mars 2026
Avis spontané
Direct Debit review???
This is a monthly direct debit. Must be the only company that needs a review of their D/D. I suppose I should give them 5stars for taking the money on time!!!!!
13 décembre 2025
Réponse de Capital Softeners
Hi Mr Rose. Thank you for your feedback. The review emails are automatic when purchasing from our website. Subscriptions are seen as monthly purchases. Apologies if this is of inconvenience to you but the 1* review and sarcastic comment isn't appreciated or necessary
Efficient and great with good customer…
Efficient and great with good customer service! I loved the fact that they are not pushy. I am enjoy the water benefits of the water softener.
10 octobre 2025
Avis spontané
I have used Capital Softeners for years…
I have used Capital Softeners for years and they continue to provide an excellent service. They are always polite, excellently priced and reliable.
13 novembre 2025
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