Outstanding customer service and products!! This is one of the best companies I have dealt with! I messaged the team around 20:00pm in the evening and to my surprise I got an immediate response... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I can’t praise this company highly enough. The range of products is great, and the quality is awesome. The service is amazing, I ordered late on a Tuesday night, and my items arrived very well packed... Voir plus
L'entreprise a répondu
reliable service, unfortunately the studs are not quite what I was looking for. My stem clamps accept a domed washer and not a flat washer. The image of the stud was not quite clear regarding the wash... Voir plus
L'entreprise a répondu
I am so happy with my purchase. The quality and workmanship is second to none. From ordering to receiving the order took less than a week. Absolutely amazing. Friends and family also love th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online shop selling bicycle accessories and upgrades such as titanium and alloy stem, brake, top cap and rotor bolts and other accessories for your mountain bike, road bike, cross or commuter bike.
Coordonnées de contact
42 Ardvanagh Avenue, Conlig, Co Down, Northern Ireland, UK, BT23 7XE, Royaume-Uni
- hello@capsmith.cc
- capsmith.cc
4,9
Excellent
163 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Arrived very quickly
Arrived very quickly, really nice product light and does what it is meant to do 😊
28 mai 2024
Réponse de Capsmith
Thank you for your order Mark and taking the time to write a review. Hopefully we see you again in the future
Excellent product and service ⭐️⭐️⭐️⭐️⭐️
Excellent product and service ⭐️⭐️⭐️⭐️⭐️
Arrived within a few days and earlier than expected which is always a bonus and good quality!
Thank you!
24 mai 2024
Avis spontané
Réponse de Capsmith
Thanks for your review Oliver we’re delighted you’re happy with our products and service
Réponse de Capsmith
Thank you for your review. We hope your rainbow caps look great on your bike Brenda
Straightforward website
Straightforward website, good range of products, fast delivery. Perfect!
25 avril 2024
Avis spontané
Réponse de Capsmith
Thank you very much for your positive review, we really appreciate it.
Rick
Capsmith
Réponse de Capsmith
Thanks for taking time to write a review. We’re delighted you’re happy with our products and service.
Very happy with the service and the…
Very happy with the service and the quality of the screws thank you guys
27 mars 2024
Réponse de Capsmith
Thank you very much for your review. We’re glad you’re happy with our products and service. Hopefully we see you again soon.
Réponse de Capsmith
Thank you for taking the time to give us a review. We hope to see you again b
I was so impressed I made a second…
I was so impressed I made a second purchase for my son’s bike. I was very impressed with the quality and finish of titanium bolts in the rainbow finish. Nice looking hex bolts in the rainbow ti, they look great on the stem of the ti bike. I would highly recommend this company.
22 mars 2024
Avis spontané
Réponse de Capsmith
We are delighted you’re loving the ti bolts, thanks very much for taking the time to review. We hope to see you again.
Réponse de Capsmith
Thank you for your positive review Alan
Superb quality and fast dispatch
Superb quality and fast dispatch! Fantastic upgrade for my disc rotors and disc brakes bolts! Titanium is always better than any other material!
25 février 2024
Réponse de Capsmith
Hi Adam, thank for your positive review. We are delighted you’re happy with your Ti bolts. We hope to see you again.
Not received anything from you
Not received anything from you!
I placed an order with Wiggle the same time and I had that on Friday
24 décembre 2023
Réponse de Capsmith
Very disappointing to receive a 1 star rating before attempting to reach out to us. We value our customer service and resolve any issues urgently.
Your order was sent Royal Mail first class on Wednesday, so should have been there yesterday/today but we are seeing slower delivery due to the holiday period.
Great dustcaps great service
22 octobre 2023
Réponse de Capsmith
Thank you very much for your positive review
easy to order and quick delivery
easy to order, item arrived quickly.
will use again.
29 septembre 2023
Réponse de Capsmith
Thanks very much for your positive review. We hope to see you again soon.
reliable service
reliable service, unfortunately the studs are not quite what I was looking for. My stem clamps accept a domed washer and not a flat washer. The image of the stud was not quite clear regarding the washer. a flat washer may do damage to my carbon clamp.
28 septembre 2023
Réponse de Capsmith
Hey Antony, thank you for your review.
We would love to know more about your issue and support you. Drop us an email at hello@capsmith.cc or use the chat function on our site.
This store offer so many great products…
This store offer so many great products that have been a lifesaver in helping me find exactly what I needed for my bicycle.
25 septembre 2023
Avis spontané
Réponse de Capsmith
We love seeing 5 star reviews, thank you. Delighted you are happy with our service.
Easy transaction
Straightforward website, good range of products, fast delivery. What more do you need?
12 septembre 2023
Réponse de Capsmith
Thank you very much for your positive review. Hopefully we see you again
Réponse de Capsmith
Thanks for taking the time to review. Customer feedback and satisfaction is very important to us.
We hope your rainbow ti bolts look great on your bike.
Great stem caps for your ride
Great stem caps for personalising your ride. Nice quality and fast delivery.
11 septembre 2023
Réponse de Capsmith
Thanks for your review, we’re delighted you’re loving your Ti top caps
Réponse de Capsmith
Hi James, thanks for your positive review, we really appreciate you taking the time
Réponse de Capsmith
Hi Roy, we are not sure how you thought you were buying 12 bolts as you selected and paid for 2. Our listing doesn’t state we sell in a pack of 12.
We pride our business on our high customer satisfaction and high rating on Trustpilot, It’s disappointing you gave us a low rating before reaching out to us. We would have resolved your issue very quickly.
You can of course return your two bolts for a full refund if required.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.