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We are legal compensation specialists who identify, compile and submit Personal Contract Purchase (PCP) & Hire Purchase (HP) motor vehicle finance claims for customers who were mis-sold between 2007 and 2020.
Pioneer House, North Road, Ellesmere Port, CH65 1AD, Cheshire, Royaume-Uni
4,4
18 avis
Aucun historique récent de demande d’avis
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Great service, minimal interference, after initial details provided only real contact was emails keeping me up to date with process, not quick but definitely hassle free. Money in bank, very happy. OK fee might seem steep but as I had no idea, no desire/inclination to do this myself who cares, effectively free money, thanks for your help
Réponse de Car Claim Specialists
Thanks for the great feedback Antoni! 😀
Absolutely fantastic company, I decided to contact Car Claim Specialists to handle my car finance claim and I’m so glad I did. I genuinely don’t believe I would have got the result I did if I’d handled the complaint myself. After the complaint was put to my lender they refused to offer a refund. However Callum at CCS was confident my claim was valid and raised it with the FOS, a couple of months later and I had an offer of refund from the lender. Callum was fantastic throughout the whole process, he kept me up to date with the progress at every stage and can’t thank him and CCS enough. Yes you can handle claims yourself and Yes they do take a fee from the refund but they handle everything for you and make all the contact directly with the lender and FOS if required and for me that was worth the fee. Thank you again.
Réponse de Car Claim Specialists
Thanks Matthew, glad Callum and the team were able to help and that you got a positive outcome.
I had a very satisfactory result from the company with the help of Callum. Therefore would definitely recommend Car Claims Specialists.
Réponse de Car Claim Specialists
Thanks Reva, glad Callum was able to assist.
Everything was done in a quick time.
Réponse de Car Claim Specialists
Thanks Kristoffer! Glad we could help 🙂
Great experience from start to finish, I didn’t expect for the result I had got and I am so happy, Callum at car claim specialist kept me fully updated and was quick to respond to my emails, exceeded my expectations I would definitely recommend this company to anyone, have already referred my family to them. Thank you so much
Réponse de Car Claim Specialists
Thanks so much, Amy! Great to hear that Callum was able to assist with your claim 💪
Callum sorted everything out for me without a hitch, can't fault in the slightest and would recommend to anyone thanks again
Réponse de Car Claim Specialists
Thank you! Glad we could help 👏
Callum made the whole process easy to follow and took care of all details. Callum kept me fully informed at all stages.
Réponse de Car Claim Specialists
Thanks Martin, happy to help! 👍
Excellent service - identified several cars I have had over the years and have submitted my claims!
Réponse de Car Claim Specialists
Thanks for the great feedback! Glad we could help.
Received marketing mail. Responded. I provided details of my previous 3 car finance agreements. All agreements via lenders they say they deal with. All three settled fully paid. All 3 of them they replied giving different reasons why they couldn't continue and closed all of them down. Then out of the blue a confusing email with a reference stating one is still live, contact them urgently and do some credit impact stuff via linking my bank account. Weirder still. I ring them. Except regardless of what time you ring the line answers, a recorded message says all agents are busy and it disconnects. No fret, trusty old email to custoner services and named contacts. No response. At all. Poor
Réponse de Car Claim Specialists
Hi Jason,
We are sorry to hear about your disappointing experience and any miscommunication. Since this review was written, you have spoken to our team twice, and your agreements were re-reviewed. It was our understanding that your grievances were resolved and you were happy with the customer service you received. It is therefore disappointing that you have not updated your review to reflect this.
We take any negative feedback very seriously and strive to uphold the highest standards of customer service, transparency, and communication.
Brilliant simple service from Car Claim Specialists. They identified a valid claim on my Black Horse agreement from 2016!
Réponse de Car Claim Specialists
Thanks Callum, glad we could help 😁
Recently dealt with these guys, their online form was simple and easy to fill out and they made the whole process as painless as possible. Great team and very helpful!
Réponse de Car Claim Specialists
Thanks for the great feedback Scott!👍
Used the simple form on their website and these guys sorted my claim out, super easy and very happy with the service, would definitely recommend!
Réponse de Car Claim Specialists
Thanks Charlotte 😁
I’m so pleased I found these people! Their online form was so simple to use and I was very happy with the way they dealt with my claim in such a courteous and professional way. I would highly recommend these very knowledgable guys at Car Claim Specialists.
Réponse de Car Claim Specialists
Thank you Dave, glad we could help!👍
This really is a hassle free service and the free check is brilliant! They even managed to discover vehicles that I had forgot about over the years! My case has now been passed to a solicitor for submission, thanks guys!
Réponse de Car Claim Specialists
Thanks Richard, glad we could help👍
Brilliant service! The team they have are so helpful and friendly! I completed the survey and found out I had a claim within two weeks! Thanks for your help 👌🏻
Réponse de Car Claim Specialists
Thank you Laura 😊
I recently enquired for a free check on my PCP agreements with Moneybarn and so far have been kept updated every step of the way. Great company👍
Réponse de Car Claim Specialists
Thanks for the great feedback Michael! Glad we could help.
Simple and hassle free service. Didn’t take long to get the results of my free check and my PCP claim has now been submitted by their law firm!
Réponse de Car Claim Specialists
Thanks Hannah! We aim to please 😊
I completed the online survey and the team lodged my claim to a solicitor within a matter of days. The process was really easy and they kept me updated throughout. Overall great service. Would recommend 😊
Réponse de Car Claim Specialists
Thanks Shelby, happy to help!
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