Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Managed to get an appointment that suited me. Young lad called Reece installed front and cameras. He then went through down loading the app and showed me all i needed to know. Very knowledgeable... Voir plus

Noté 5 sur 5 étoiles

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... Voir plus

Noté 5 sur 5 étoiles

Pre purchased a NEXTBASE front and rear Dashcam and arranged for CYGNAL to install it. Arrived on site at 8am and after discussing the install with Camilla and Steve, Camilla installed the two camer... Voir plus

À propos de l'entreprise

  1. Installation de système de sécurité automobile

Écrit par l'entreprise

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service. Reece was great and did a fantastic job and fully explained how everything worked on completion.

1 mai 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Graeme,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 2 sur 5 étoiles

Immobiliser and Tracker installer

Installer came and installed a Ghost Immobiliser and Scorprion tracker.

After having the tracker installed I was having alerts within a few hours of install saying there has been an issue with the vehicle. I left it for the weekend and having numbers calls from the tracker company automated calls, I eventually rang the tracker company and they advised me that the tracker was flagging up a low batter fault. Who advised me that they would be intouch with installer and get them out to have a look.

After having the ghost installed, I was advised on how to use it from the installer, but I was having issues with getting the ghost to turn off or even be able to get my ignition on to be able to disable the system. After another installer came to refit my tracker, he told us that the way we had been told to use the ghost was totally in correct and that was just a way to get into the ghost system to change the code etc.
wasn't happy that I've been told how to use the system wrong.
The guy who first installed the system seemed to not know how to use the ghost system and was just reading from the user guide which I would be reading anyway.

Thankfully another installer has came down to fix these issues so hopefully no further issues going forward.

19 avril 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Daniel,

I'm sorry you've experienced these issues with our company. The installer who completed the original install no longer works for us, so this shouldn't happen again.

I'm glad the second installer was able to fix the issues on the day, and show you how to use the kit properly.

Kind regards,
The Cygnal Team

Noté 5 sur 5 étoiles

Parking sensor fitting

Arrived on the day, had no issues whatsoever with installation. Fitter was very professional, friendly, showed me how the parking sensors worked in terms of sensitivity, volume, etc. Over the moon with the work done, the parking sensors look like they’ve always been there. I had been quoted a lot more from the Ford dealer, and they weren’t even OEM sensors they would install either. All in all, a great service and I will definitely recommend this company to anyone. Thanks again!

13 avril 2024
Logo de Carcomms

Réponse de Carcomms

Hi Jonathan,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Did a great job on my Mercedes kept me…

Did a great job on my Mercedes kept me informed every step of the way five star service

6 avril 2024
Logo de Carcomms

Réponse de Carcomms

Good morning Deborah,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Noté 5 sur 5 étoiles

Excellent job done

Installation carried out promptly at date and time arranged without any problem. No unsightly wires and no sign of where the engineers had removed and replaced trims. Excellent job.

16 avril 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi John,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Dash Cam Installation - The Best Way

Booking the appointment was very easy and the installer Craig was professional, polite and did an excellent job in installing my dash cam to an extremely high standard. Would definitely recommend Cygnal Car Comms for anyone and would use them again. Once again a great job and thank you.

22 avril 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Jim,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Very good customer service and…

Very good customer service and communication with office and installer. Tidy job and installer was very helpful. Would recommend

10 avril 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Mark,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Highly recomment Cygnal /Carcomms Durham for dashcam fitting

Contacted them via their website. Got a reply the next working day after the weekend. Got an appointment within 48hrs at a time that suited me. The fitter arrived on the button and had fitted the dashcam in less than 20mins. Made sure I was happy with it before leaving. 2nd time I've used them in 18mths, both times great service.

10 avril 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Noté 5 sur 5 étoiles

Excellent experience from initial…

Excellent experience from initial enquiry to installation highly recommended

4 avril 2024
Logo de Carcomms

Réponse de Carcomms

Good afternoon Mr Gordon,

Thank you for your review, we really appreciate your feedback.

Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Noté 5 sur 5 étoiles

Great service from all the team

Great customer service from all the team I dealt with. The job was also done very professionally and the fitting is excellent with no wires in sight. The products were also explained well at the end of the fitting. Overall would highly recommend Cygnal for your car security needs.

22 mars 2024
Logo de Carcomms

Réponse de Carcomms

Hi Mark,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Very good service at home address to…

Very good service at home address to fit dashcam front & rear. Really professional female (apologies I can’t remember name) who was very diligent with awkward trim of my car. She was outside in adverse weather with no complaints. Thank you so much. Happy to have expertly fitted dashcam with confidence it’s been done professionally.

28 mars 2024
Logo de Carcomms

Réponse de Carcomms

Hi,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Ghost immobiliser fitted by Craig From…

Ghost immobiliser fitted by Craig From Cygnal, Very nice lad done a tidy job and explained everything

14 mars 2024
Logo de Carcomms

Réponse de Carcomms

Hi Terry,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

This is the second time I have used…

This is the second time I have used this company and I have found that their service is brilliant.
From the Reception staff to the technicians they are a credit to their company.

28 février 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Peter,

Thank you for such a lovely review, we're glad you are happy with the service :) I'll pass your kind feedback on to the reception staff and the engineers.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

First class service

I contacted Cygnal Ltd to get my nextbase dash cam fitted after reading there reviews on trustpilot… I arrived at 9am and the work was carried out quickly and efficiently, the lad that fitted my dash cam new his job and it was all done by 9.45am… I just had time to finish my cuppa that the girl made me.. I can highly recommend this company 5***** work guaranteed…

17 février 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Amber and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

New Tracker and retro fit Dash cam front &rear

Arranged the install to my new car of a S5 scorpion tracker due to insurance stipulation. Required at short notice. Cygnal responded very quickly so I was able to get my new car on time. Retro fitted a Nextbase front and rear dashcam I had removed from my previous car. Very respectful of my car and very tidy and professional job. Would recommend

16 février 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Malcolm,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Noté 5 sur 5 étoiles

Dash cam

Excellent service and no hassle install
Thanks

5 février 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi James,

Thank you for your review, we appreciate your feedback :)

Thanks,
The Cygnal Team

Noté 5 sur 5 étoiles

Installation 100% successful

Installation 100% successful. Quick fitting.

9 février 2024
Avis spontané
Logo de Carcomms

Réponse de Carcomms

Hi Brian,

Thank you, we really appreciate your feedback :)
Glad you're happy with the service!

Thank you,
The Cygnal Team

Noté 4 sur 5 étoiles

Freindly efficient service.Staff…

Freindly efficient service.Staff explained how to use the system in easy to understand instruction.System works well should help to deter theft.

16 janvier 2024
Logo de Carcomms

Réponse de Carcomms

Hi Mark,

Thank you for your review, we appreciate your feedback :)

I noticed you only give 4 stars, please can you let me know why this was? If there is anything specific you think we could do to improve the service provided, please let us know and I can pass this on to the team.

Thanks,
The Cygnal Team

Noté 5 sur 5 étoiles

Sincer friendly staff.

Sincer friendly staff.
Prompt response and first class installation.

2 janvier 2024
Logo de Carcomms

Réponse de Carcomms

Hi Paul,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

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