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Lisez les avis des autres

Noté 5 sur 5 étoiles

Care Indeed is a well run and staffed with wonderful compassionate carers and nurses. Dealing with them was a brilliant experience. I used the company for my own post-operative care and they exceeded... Voir plus

Noté 3 sur 5 étoiles

The care provided has been quite good, but scheduling efficiency has been poor. The reponse time to messages left on the ClearCare site has been very inconsistent. Every change in schedule has been... Voir plus

Noté 5 sur 5 étoiles

Mark Naval from Care Indeed has been an excellent caregiver. He works very well with my elderly father, who has suffered from a severe head injury, as well as dementia. My father needs someone with... Voir plus

Noté 5 sur 5 étoiles

Excellent home care provider service. The Management team and staff did an superb job in arranging the home care needs that I had requested once I was released from the hospital. The home care servic... Voir plus

À propos de l'entreprise

  1. Service de soins à domicile
  2. Pharmacie

Écrit par l'entreprise

Care Indeed is the Bay Area's trusted provider of non-medical home care services • Founded and managed by nurses who have been caregivers too • Offers hourly and live-in care; 4 hours at least twice a week is the minimum • Services include: assistance with personal care and hygiene, support with mobility, help with household chores, companionship, and transportation • Free in-home assessment • 24/7 phone support • No deposit or long-term contract required • We process and send out Invoices on a weekly basis • We bill major long-term care insurance companies • Care Indeed's client base is made up mostly of referrals from satisfied clients and colleagues in the industry. We are known for delivering home care that is safe, reliable and affordable. We're here to help because we want to help.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

30 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Care Indeed is a well run and staffed…

Care Indeed is a well run and staffed with wonderful compassionate carers and nurses. Dealing with them was a brilliant experience. I used the company for my own post-operative care and they exceeded my expectations on all fronts.

21 mars 2023
Avis spontané
Noté 2 sur 5 étoiles

Administrative Mess

The care givers that Care Indeed have been of mixed quality. Some of them are excellent and some of them just want to stare at their phones all day.

The most frustrating part of Care Indeed is their internal processes and customer support. Invoices are frequently inaccurate. Every bill is an adventure. In addition, they do not respond to emails or phone calls on a timely basis.

22 août 2019
Avis spontané
Logo de Care Indeed

Réponse : Care Indeed

Hi Adrian,

We’re so sorry to hear about your recent experience. We always aim to deliver the highest quality service and thank you for taking the time to bring this to our attention. We will use the feedback to make us better to ensure this doesn’t happen again.

Please know we take your feedback seriously. We are looking into this issue and hope to resolve it promptly for you.

Noté 5 sur 5 étoiles

Excellent care giving.

Excellent care giving.

CareIndeed provided the best case we have received so far.
They seem to invest highly in their care-giver's development so the results are not surprising.

Thank you CareIndeed team for your great service!

22 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

PROFESSIONALISM.

THE MANAGERS I DEALT WITH,HANNA AND MARY, RAN A TIGHT SHIP, CLOSELY MONITORING AND ASSESSING THE ACTIVITIES AND WHEREABOUTS OF THEIR EMPLOYEES.
MOST DAYS WERE A NEW ADVENTURE, OFTEN REQUIRING QUICK CHANGES TO SCHEDULES, HOURS AND ACTIVITIES.
HANNA AND MARY WERE CONSISTENTLY FLEXABLE AND SUPPORTIVE OF OUR CHANGING NEEDS. THE CAREGIVERS WERE GENERALLY WELL TRAINED AND HELPFUL. JACINTA/JEZZ WAS TRULY OUTSTANDING.

13 février 2019
Avis spontané
Noté 4 sur 5 étoiles

Good care

Skilled, friendly caregivers for my young adult daughter (recovering from brain injury). They are available 24/7 and are very flexible about changes to schedule.

5 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

"Great" Care Indeed!

I have been working with Care Indeed for more than a year now and have found their service and staff exemplary! I have a very challenging disabled adult child that requires round the clock care. Management and staff have been great. In particular, Joett, Luigi and Martin have done a great job making sure my daughter has the care she needs. Communication avenues are solid. I started by adding them in part time, it was not long before we decided to use Care Indeed 100%! Today we have a wonderful main, full time care giver that regularly exceeds our expectation for good care - maybe name change to "Great" Care Indeed! So grateful for this agency and it's staff!

13 novembre 2018
Avis spontané
Noté 4 sur 5 étoiles

Care Indeed is a valued partner for our…

Care Indeed is a valued partner for our family. We entrust them with understanding our specific needs, matching the appropriate caregiver with those needs and providing flexibility on scheduling. Additionally, vetting and training of their caregivers is an important part of their service and they do this very well. Having a company do all of the above is no small task.
I took care of one parent without using a service in the past and I can say that the "peace of mind" knowing that someone is assisting in the challenging privilege of taking care of an elderly person is a highly valued asset.

Good well done!

8 novembre 2018
Avis spontané
Noté 4 sur 5 étoiles

Excellent Service

Office staff is exceptionally responsive to my and my son's (my primary caregiver) needs, with a hands-on personal touch. Attendants are professional, compassionate and have lots of patience with me, for which I am very grateful. The only reason this rating is not 5 stars is for lack of continuity of care - too many changes in caregivers. Otherwise, I highly reccommend this service.

8 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Mar is very polite

Mar is very polite, hard working and pleasant person. She taken care of our mom very nicely.
We are very happy with her work and will be requesting her back to help our mom.

1 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Mark Naval, Care Indeed - skilled and compassionate caregiver

Mark Naval from Care Indeed has been an excellent caregiver. He works very well with my elderly father, who has suffered from a severe head injury, as well as dementia. My father needs someone with a lot of patience and compassion, as well as skills and strength to help him in the bathroom. Mark is able to assist my father with all of these needs, and we are thankful to be able to rely on him.

9 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great Service and Great Response

I engaged Care Indeed to provide additional support for my Mom who was in Memory Care. She had been gaining weight since starting a new medication and the memory care facility wasn't able to provide her enough care. We needed help with getting Mom ready in the morning and with doing her PT exercises regularly. Care Indeed quickly helped to provide additional staff. The staff assisted with Mom's PT exercises and it was the first time at the Physical Therapist actually said that she made improvements. The staff Care Indeed provided appeared to be truly caring and my Mom really appreciated them.

8 octobre 2018
Avis spontané
Noté 3 sur 5 étoiles

Good Caregivers. Spotty communication. Inefficient Scheduling.

The care provided has been quite good, but scheduling efficiency has been poor. The reponse time to messages left on the ClearCare site has been very inconsistent.
Every change in schedule has been rocky with numerous personnel changes prior to the event. It feels as if the agency is constantly scrambling to find workers.
The care giving is obviously the most critical measure of a senior care agency, but needed improvements in the scheduling reduces my rating from a 4.5 to a 3.

1 décembre 2017
Avis spontané

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