Carpenter Surveyors Avis 

WARNING!

If one of the main purposes of a surveyor is to give you peace of mind that the house you are purchasing doesn't have any major faults - this surveyor WILL NOT give you that peace of mind.

Our situation, generally, was a long-term leak that was not discovered by the surveyor that was behind a bath panel. A bath panel by the way that you can simply take off with your fingers it fits so loosely against the bath. For an over £1000 survey the surveyor did not even bother to look behind this bath panel. Does this shout value for money to you? This is required in the RICS guidelines in which they are allegedly qualified.

On top of this, the required fix was actually fairly minor, I suspect they would have easily been able to pay to resolve this issue and still make a tidy profit on the survey.

Did the surveyor admit their mistake? Nope! They will point to generalities and catch all suggestions such as 'Check all grouting, seals, plumbing'. Well, what are we paying over £1000 for if not for YOU to check that these things are all in good working order? Who's to say a layman would even know if these were defective or not? Find the issues and then document them in the report -- this is the point of hiring a surveyor!

In conclusion, in my view, this company is dangerously incompetent. I think you are likely to get an inferior and incompetent survey of your house, and if and when it goes wrong, they will argue that any generalised statement means they are free of blame.

I suppose adding 'Make sure to check everything in the house' would be a reasonable get-out-of-jail-free card to these people if it were added to the end of their report.

I made the foolish error of thinking that because I was paying more for the surveyor I was going to get a better quality service.

Very detailed survey and good customer service - I would recommend!

A thorough and comprehensive report that has saved me a lot of money.would recommend.

Ian, Emma and Susan went above and beyond for us and we couldn't be happier that we chose them for our survey. We booked a full structural/building survey for one house and then had the vendors from hell, we lost that house in the end and the team felt our pain and kept a slot for us every week until we found a new house which is just ultimate customer service. The survey was so detailed and the aerial photos were absolutely fantastic, to be able to see the roofing and guttering and therefore knowing exactly where to focus our attention is priceless as that is what will protect our house ultimately. We had some concerns of potential subsidence, but Ian put us at ease with his detailed report. The building survey is absolutely worth it as you get a more detailed list of items and recommendations along with reasons to maintain or fix something and how often to do it. Ian got into every nook and cranny of the house to check for all types of issues and put our minds at rest. We could not have asked for a friendlier and more professional team and I recommend without any hesitance. For the biggest purchase of your life - this is the team you want at your side.