Carpow Avis 

1 751
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very grateful for Amelia’s help with financing our very first car. The process was smooth sailing and Amelia helped give us options for many cars. Application was quick once everything was upload... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rachel was amazing from the start, keeping me upto date and her guidance was awesome. Giving me options of cars in my preference to look at. Would greatly recommend Carpow.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a really good experience dealing with Amelia at Carpow. She made the whole process so easy and straightforward, and everything was done really quickly. Amelia was friendly, helpful, and kept e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with Carpow from start to finish. A special thank you to Rachel, who was extremely helpful, professional, and supportive throughout the whole process. She kept me updated an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. aussi dans
  3. Concessionnaire automobile
  4. Courtier en finances
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Loans for ALL customers in ANY location in NZ. Why use anyone else come to the Number 1 provider of Kiwi Car Loans and personal finance who can get the job done. We are not like the other companies.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 751)

460 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

It’s really great service and more…

It’s really great service and more quickly smooth so faster after happened my car is broke down and I’m stuck in the car for transport to work and kids school. But I really appreciate your help and support. But you all guys are really amazing.

But definitely will come back again next time 🥰

7 septembre 2026
Noté 5 sur 5 étoiles

Amazing!!

After unexpectedly having to try and juggle one car between a family of 4, Car Pow were there to help and within a few days we were approved and had a new car! Carpow Was so easy, from submitting the application to having the keys in hand I couldn’t recommend car pow enough! Thanks so much!!! Especially to Polly who was very helpful, and there to respond to any questions anytime!

4 septembre 2026
Noté 5 sur 5 étoiles

Stress-Free and Exciting

5/5 Stars - Absolutely seamless experience getting vehicle finance with CarPow! The team was incredibly friendly, knowledgeable, and amazing to deal with from start to finish. Their communication was top-notch—they kept me updated every step of the way with zero pressure whatsoever. If you want a stress-free way to sort your car finance, I highly recommend them!

2 septembre 2026
Noté 5 sur 5 étoiles

Thank you Carpow

The entire application process from start to finish was so incredibly easy! My amazing agent was Maaps, who tirelessly went about working his magic to help me get our vehicle. And the stress that comes with trying to get finance for a new vehicle you say? Well for me there was none. Easy finance option tailored to work with-in my budget. Such amazing support from Maaps! I’m so thrilled and grateful for your expertise and assistance with helping me. Thank you, thank you, thank you.

3 septembre 2026
Noté 5 sur 5 étoiles

Amelia

Amelia
She is absolutely brilliant and effective. She made the process hassle-free. It's my first car and I am glad the way Amelia walked me through the process.

6 septembre 2026
Noté 5 sur 5 étoiles

The whole process what excellent

The whole process what excellent, easy to apply, guided with professionalism and Rachel worked with me to ensure I got what I wanted, in such a short amount of time, much appreciated

4 septembre 2026
Noté 4 sur 5 étoiles

There seems ti be a gap between…

There seems ti be a gap between information provided online and the team supporting behind the scenes. Would be good if the two better corolate with each other.

The support team were able to resolve concerns quickly and adapt the loan to match what was requested with the original online application.

Overall experience is good

30 août 2026
Noté 2 sur 5 étoiles

Don’t be bullied.

The applying was easy, the approval was easy- though conditional. When I asked for services they advertise- I was told too late and signed out of portal.
I recommend shopping around. Especially if you have any form of disability. Sure I got reasonable finance and insurance. But overall. Not the company I’d ever use again.

*response.
No. That’s not even close to how it happened and yes I was locked out of portal for hours. When I was able to get in- it was like I’d not signed in ever. I was given one choice that didn’t fulfil my requirements (I sent about 8 vehicles I’d have preferred- cheaper too). but I was left little choice (one) Then it cost me over $300 to retrieve the vehicle. Or I could have caught a bus as offered (as opposed to delivery of vehicle) - my disablilty doesn’t allow for public transport. All I received were excuses and blame. As I said. Finance was granted quickly and I appreciated that. But not for anything I was able to use immediate retrieve. And it came with an empty tank of gas. 7 hours travel. $300 fuel to retrieve.
Being a beneficiary and disabled this has left me with debt just to accept finance. If I had to do it again. I’d not do it through this company.

I advised that collection would be difficult. Was not advised that your ‘car delivery’ was conditional on whether I purchased outside your suppliers. Had no idea of anything- also said to my contacts person at carpow. No advising. A great deal of silence. No suggestion that the wonderful services you offer are only if I buy a car through your yards- not even advised that self contained vehicles were available. But I really appreciate the contact NOW when it’s visible to others.
Simply put- I was not satisfied. I was ignored. I was told it was my fault.
When I asked or indicated issues. No advising. So thank you for the finance. But again. Disappointed you’re still making excuses instead of preventing same issues in the future.

1 septembre 2026
Avis spontané
Logo de Carpow

Réponse de Carpow

We thank you for being a customer of CarPow Kylie and for your feedback. As a customer, you have full acess to your customer portal at anytime so we are unsure firstly why you believe to be locked out? Simply enter your email address and you will be sent auto login link. Now the main point you make - there seems to be some unfortunate confusion over who is responsible to ensure the hand over of the vehicle you request we arrange puchase of for you. CarPows service is that of a finance introducer and so while we do retail vehicles via CarPow Cars, many of our customers choose to purchase from many other places. You requested to buy a specific vehicle from an Auckland deadlership- Morgan Autos and not CarPow Cars. Collection or delivery of this vehicle is upto you or the supplying dealershipto arrange and we are sorry if you thought CarPow would facilitate and pay for this. We are happy to contact the dealership if you need us to but the vehicle has been fully paid for as requested.

Noté 5 sur 5 étoiles

Hannah and the team did an amazing job…

Hannah and the team did an amazing job on getting me approved and paid out all on the same day! Everything moved so fast and communication was fantastic! Still is even when I have some silly little question about my loan! Thankyou so much Hannah and CarPow team ❤️

31 août 2026
Noté 5 sur 5 étoiles

Right from the start car pow has been…

Right from the start car pow has been great I thought I wouldn't get approved cause of bad credit but the team told me you be surprised.
I love the customer service and the communication the whole way. Made me feel like a person and not a number.

31 août 2026
Noté 5 sur 5 étoiles

Great service

Great service! Really fast and smooth process! Polly was extremely helpful, always very quick to reply and efficient with getting everything organized for me.
_Wen

24 août 2026

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