They made the transition so easily since I moved to Florida from New Jersey, had three different names, three different addresses, they made it so much easier using them helping me to get a duplicate... Voir plus
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From beginning to end Amy has only been extremely responsive, professional, and helpful. My husband and I recently moved from FL to Il, and in the process we misplaced our car titles. After researchin... Voir plus
L'entreprise a répondu
I am so impressed with this organization, and specifically their staff Amy. We had been going thru very ineffective communications with an out of state Department of Motor Vehicles. To the point they... Voir plus
L'entreprise a répondu
The service cartitles provides is worth the price in my opinion. You technically submit your title application through them. They verify and double check your application for errors, you then notari... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
You need to get a title for your vehicle. Maybe you purchased it and did not receive a title. Maybe you paid off a loan and did not receive it from the bank. Maybe the title was lost before you put it into your name. In any scenario, there is a method for you to get a title. Every scenario has a process described in detail on this website. All of the forms, documents directions, and instructional videos are listed below. You can do any of these filings yourself, or have the option to have all of the documents located and prepared at your convenience for a low flat fee.
Coordonnées de contact
5080 Spectrum Drive, 75001, East Addison, Etats-Unis
- 256-448-4853
- support@cartitles.com
- cartitles.com
4,3
Excellent
185 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Réponse de CarTitles
Thank you for the kind words! We’re glad you had a great experience and appreciate you choosing CarTitles.
Cartitles made the process increasingly…
Cartitles made the process increasingly easy. Amy was a knowledgeable and attentive agent. I highly recommend Cartitles.
19 février 2026
Avis spontané
Réponse de CarTitles
Thank you for your kind review! We're glad to hear the process was easy and that Amy was able to assist you along the way. We truly appreciate your recommendation and thank you for choosing CarTitles.
I had a perfect experience while…
I had a perfect experience while securing an out of state title. You never know what you may get when you hire a company off the internet, but this worked out wonderfully. They are prompt, responsive, and even sent a "welcome information file".
Also, a special call out to Amy for her help with any questions or help with paperwork.
We will happily use you CarTitles in the future should the need arrise.
Thank You,
Paul D.
3 mars 2026
Avis spontané
Réponse de CarTitles
Thank you for your kind review! We're glad to hear the out-of-state title process went smoothly and that our communication and welcome information were helpful. We'll be sure to pass your kind words along to Amy as well. We appreciate you choosing CarTitles and are happy to help anytime in the future.
I worked with Amy at CarTitles and she…
I worked with Amy at CarTitles and she did a fantastic job. We were preparing to initiate a court ordered title when a lien release showed up as a result of her previous contact with the lien holder of record from the DMV
( a previous company holding the release had gone out of business complicating the situation ). She has a great personality, is good at her job and works hard to get you a great result. She stays on top of things and communicates often to keep you updated. Thanks 🙏 Amy!
20 février 2026
Avis spontané
Réponse de CarTitles
Thank you so much for taking the time to share this thoughtful review. We truly appreciate your kind words! We’re so glad Amy was able to assist you and help navigate what could have been a complicated situation. Tracking down lien releases, especially when a prior lienholder is no longer in business, can definitely add layers to the process, so we’re thrilled everything worked out before needing to proceed with the court-ordered title. Thank you again for trusting CarTitles with your title matter. If you ever need anything in the future, we’re always here to help!
USE ANYONE BUT THIS PLACE
Do not waste your money, just go straight to the BMV/DMV of the state you're requesting the title from. For $15 you will save yourself the absolute headache you get from cartitles. They ignore, pass the buck, and are not very competent at all especially for a simple title request with a lien release and address change....they give you bad advice, too, such as to include a pre-paid overnight envelope for the issuing DMV to use because they DON'T use them. My $32 envelope went straight into Indiana's BMV mailroom trash can. It's been almost 3 months and I still have no title. Ariel refuses to even answer my emails. 100% do not recommend!
After reading the reply I stand 100% by my review. Save your money, do it yourself. There is no advantage to using this company. You will not save time, and will be out $189 plus $32 for a useless prepaid overnight envelope that goes into the trash. They can say whatever they want, but this was not a satisfactory experience whatsoever. If "zero stars" were an option, I'd be using it.
12 février 2026
Avis spontané
Réponse de CarTitles
We take feedback seriously, but we do want to clarify a few important points. First, we have not ignored your case. All emails received were responded to, and your file has been actively processed based on the documentation provided. At no point was your order abandoned or passed off without action. Regarding the prepaid overnight envelope, while some DMV offices choose not to use customer-provided envelopes, others do. This suggestion is provided as an optional step to potentially speed up return mailing, but ultimately the DMV determines how outgoing mail is handled. That decision is outside of our control. Additionally, the timeline for title issuance is determined entirely by the Indiana BMV. Once an application is submitted, we must wait for their internal processing, which can vary and is not something we can expedite directly. We understand delays are frustrating. However, we have followed the required procedures and remained available throughout the process. If you would like to escalate your case or review the status in detail, we are happy to do so directly. Our goal is always to assist customers through what can sometimes be a complicated DMV process.
Great service.
Car title was so easy to use and they helped me in every way I needed. Amy is a rock star! Thank you so much!
16 décembre 2025
Avis spontané
Réponse de CarTitles
Thank you for taking the time to share your experience. We’re so glad the process was smooth and that our team was able to assist you thoroughly. Amy will be excited to hear your feedback, we’re grateful to have her on our team. Thank you again for choosing us!
I havent received my title yet but thanks Amy Jewett
I havent received my title yet but let me say that i am 100percent confident that i will. My situation was a complicated on for me because of my work schedule and distance from family but Amy Jewett contacted me and had all the answer to my questions. She let me know what type of service id need and also lest me know that she would be in contact throughout the process. Can’t wait to get the papers and finish the process. Thanks Amy!
5 février 2026
Avis spontané
Réponse de CarTitles
Thank you so much for your thoughtful review and for your confidence in us, that truly means a lot. We understand how complicated title situations can feel, especially with a busy schedule and distance challenges, and we’re so glad Amy was able to guide you clearly through the process. She takes great pride in staying in touch and making sure everything is handled properly. We’re looking forward to helping you cross the finish line soon!
No refunds!
I requested a duplicate auto title on a Wednesday, found my original title that Friday and requested a refund. They requested additional forms in order to cancel my order which I sent immediately only for them to tell me there were no refunds.
Don’t use this company until you have searched everywhere for your original title. Read all the fine print before paying. I’ve told my coworkers and friends this.
7 février 2026
Avis spontané
Réponse de CarTitles
Thank you for sharing your experience. We understand how frustrating it can be to locate an original title shortly after placing an order.
As outlined in our Terms and Conditions at checkout, our services begin immediately once an order is submitted, including document preparation and case review. For that reason, refunds are not guaranteed once processing has started. The additional form you were asked to complete is part of our standard process whenever a refund request is submitted, even if the request ultimately cannot be approved.
We appreciate your feedback and understand your point about ensuring all options are exhausted before placing an order. This is something we actively encourage and continue to emphasize so customers can make the most informed decision possible.
Thank you again for taking the time to share your perspective.
My communication with the company was fine
My communication with the company was satisfactory. I misunderstood believing that this online process would save time and inconvenience of trying to manage the paperwork in person at the DMV.- it would have been helpful if somewhere on their website, it stated that this process could take up to 6-eight weeks or more- I could have walked in to the DMV and started my process in person rather than hiring this company to manage it for me- I believe this service is better suited for people, unable to manage the DMV in person or people Manning this from out of state. It has nothing to do with the service I received, but not understanding the process or knowing that it could take eight weeks or more would have been helpful.
19 décembre 2025
Avis spontané
Réponse de CarTitles
Thank you for taking the time to share your feedback. We’re glad to hear that your communication with our team was satisfactory.
We appreciate you pointing out the importance of clearer timeline expectations. You’re absolutely right that our service is often most beneficial for customers who are unable to visit the DMV in person or are managing the process from out of state. Processing times can vary significantly depending on the state and DMV workload, and we understand how having a clearer estimate upfront would be helpful when deciding whether this service is the right fit.
Your feedback is valuable and will be shared with our team as we continue working to improve transparency around timelines and the overall customer experience. Thank you again for sharing your perspective.
We needed a lien release and new title…
We needed a lien release and new title application and this worked out great. I was able to speak to someone and verify that the order I was placing was exactly what I needed. Amy was great and was in constant communication to ensure we were getting the support we needed and that all the documents and info were accurate. Thanks!!!
12 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you so much for the kind review! We’re really glad to hear everything worked out smoothly and that you felt confident placing your order. Amy will be thrilled to know her communication and support made a difference. We truly appreciate you taking the time to share your experience and are always here if you need anything in the future.
Great company!
I reached out to this company for assistance with getting a duplicate car title for a vehicle that I had bought in another state years prior. Let me say this company is AWESOME; I worked with Amy throughout the process, she stayed in communication with me and displayed great customer service . I received a duplicate car title within a short amount of time and I’m very happy with this company’s service.
28 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that your duplicate title was resolved quickly and smoothly. Amy will be happy to know her communication and customer service made a positive impact. We truly appreciate your trust and are glad we could help, please don’t hesitate to reach out if you ever need assistance again!
Very thoughtful pricess
Having been fighting with the bank for several months I turned to Carole’s. From the beginning Amy held my hand through the process keeping me informed every step and reaching out to ensure I had no questions. I wish I would have found this from the beginning.
27 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you so much for taking the time to share this—we truly appreciate it. We’re so glad Amy was able to guide you through the process and keep things clear every step of the way. We know how frustrating dealing with banks can be, and we’re happy we could help make things easier. Thank you again for trusting CarTitles!
Ariel was a fabulous customer support!
I was so nervous to even start this daunting process until I texted with Ariel! Not only did she allay all my trepidation but she helped me quickly and easily. Along with being so helpful, she was kind, listened to me and followed through with me until I understood completely what I needed to do to get the paperwork done. I really appreciated her!
19 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you for your thoughtful review. We’re so happy to hear that Ariel helped make what can feel like a daunting process much easier and more comfortable. Providing clear, kind, and attentive support is always our goal, and we appreciate you sharing your experience.
Réponse de CarTitles
Thank you for taking the time to share your feedback. We’re happy to hear you had a great experience with our customer service.
Not worth the 329$
Not worth the 329$
I contacted the old lien holder. I got them to send me information before you and your team send info to me.
Your investigations was nothing more than the info I provided to you.
I love to get my money back cause your services were 2nd to what I did in the same time.
I do not thank you for your time, your service. I wasted 329$ on you.
15 décembre 2025
Avis spontané
Réponse de CarTitles
We’re sorry to hear you were disappointed with your experience. Our lien release investigation involves independent verification and formal documentation steps based on the information available at the time of the order, even when clients also contact lienholders directly.
That said, we regret that the service did not meet your expectations. Please feel free to contact our support team so we can review your order further.
Very easy to follow instructions and…
Very easy to follow instructions and great follow up by CarTitles
15 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you for the kind review! We’re glad the instructions were easy to follow and that our team’s follow-up was helpful. We appreciate you choosing CarTitles!
Second time using them and the process…
Second time using them and the process is very easy, and they keep you updated throughout the entire process. Amy did a great job!
14 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you for trusting us again! We’re glad to hear the process was easy and that you felt well-informed throughout. We’ll be sure to pass along your kind words to Amy!
Amy kept me informed during the whole…
Amy kept me informed during the whole process which went very smoothly. Highly recommend!
9 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you so much for the kind feedback! We’re glad to hear the process went smoothly and that Amy kept you informed throughout. We truly appreciate the recommendation!
Quite pricey
Quite pricey. The service is good but it takes time and money.
9 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you for your honest feedback. We understand the process can feel costly and time-consuming, and we appreciate your patience. We’re glad to hear you found the service helpful and value you taking the time to share your experience.
Great Experience
Was very happy with our experience. They kept me informed through the entire process. The longest part was DMV mailing the title and that was less then 3 weeks but also it was over the holidays. Otherwise it probably would have been a tad bit faster.
8 janvier 2026
Avis spontané
Réponse de CarTitles
Thank you for the thoughtful review! We’re glad you were happy with the experience and felt well-informed throughout the process. DMV mailing timelines can vary, especially around the holidays, and we appreciate your patience. Thank you for choosing CarTitles!
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