So, I'm reviewing both the £25 coffee hamper and £11 solo tin of sugar coated shortbread rounds. The Hamper itself came very well presented and I thought it was good value for money on the who... Voir plus
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Lisez les avis des autres
I love these biscuits but in one of my last orders I found 2 dead small midge flies inside the cardboard packaging. Luckily the actual biscuits are sealed inside plastic wrapping but it were a little... Voir plus
L'entreprise a répondu
Ordered a mixture of gifts and snacks for the home. DPD didn’t deliver as expected but I received an incredibly swift response to my email from C&B, who resolved the issue in a very thorough manner, w... Voir plus
Received a hamper as a gift from employer. All the products inside were well packaged. The box itself was customised with company logo, which I think is great for corporate gifts. I haven’t tasted any... Voir plus
À propos de l'entreprise
- Exportateur de produits alimentaires et de boissons
- Fournisseur de cadeaux d'entreprise
- Fabricant de produits alimentaires
- Producteur de produits alimentaires
- Fournisseur de produits alimentaires
Écrit par l'entreprise
Cartwright & Butler is a family-owned, luxury food and beverage brand based in Yorkshire, England that's known for creating outstanding teatime luxuries. We champion British traditions and bring a spirit of luxury and occasion to today's teatime treats. We seek out the best bakers and finest confectioners to make our products to unique and exacting recipes and create luxury teatime treats. At the heart of the Cartwright & Butler brand is a tradition of family bakers that spans five generations. Gordon Arnett bought his first bakery in Hull in 1940. After the war, he invested in a charming, double-fronted shop in Beverley which he ceremoniously named 'The Cake Shop'. The business grew and the family went on to run a series of successful bakeries, finally selling the last of their production facilities to Finsbury Foods in 2008. That's when a new passion for teatime treats was born. Spotting an opportunity to bring something different to the market, the Arnett family acquired the Cartwright & Butler brand and a new era was born. Today, Cartwright & Butler sells in over 40 countries worldwide. From the shelves of premium retailers, to food halls, farm shops, and leisure destinations across the country and in duty-free shops from London to Seoul, Cartwright & Butler's range of teatime treats delights millions of customers every year.
Coordonnées de contact
UNICORN HOUSE, BROAD LANE, HU15 2TS, GILBERDYKE BROUGH, EAST RIDING OF YORKSHIRE, Royaume-Uni
- 01482 213446
- care@cartwrightandbutler.co.uk
- cartwrightandbutler.co.uk
3,6
Moyen
192 avis
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Black Cherry Preserve is not what you expect at all - really poor!
I ordered some products of this brand Cartwright & Butler, from Selfridges. Whilst most of them are quite nice, I was shocked to try (something I was looking forward to most!) their so called Black Cherry preserve which is totally NOT WHAT IT SAYS! Bearing in mind that by all rules, Preserves have whole fruit or large pieces of fruit, this is not even close to anything. The closest to Black cherry in this product is just the colour! It is a jar simply filled with gelatine, with some taste very remotely reminding of black cherry - SO, SO disappointing, I feel that for the price near to £5 it is a rip off! On the other hand, breakfast marmalade is nice and full of flavour and even has orange zest, all properly made. DONT BUY BLACK CHERRY Preserve - it is just a coloured gelatine! WHAT IS WRONG, Cartwright & Butler, what happened???
11 juillet 2021
Avis spontané
Family Favourites Hamper…
I purchased the Family Favourites Hamper for a birthday present. Mother-in-law delighted (which is always a good thing). The service I received from the company was impeccable. Will definitely buy again. Highly recommended
4 mars 2021
Avis spontané
Bad biscuit buy.
I bought a box of Maple and Pecan digestive biscuits as a Christmas treat. However, when 3 of us in my family tried one, it literally was like eating tasteless cardboard. When I emailed customer services I was told it was most likely a storage issue but as we had not bought directly from C&B I should contact the retailer, Bentalls. I don't raise issues unnecessarily as, like most, I do not have the time to do so, and I was extremely disappointed to have been brushed off in this way. As a reputable company I would have expected C&B to offer a goodwill replacement rather than quibble with their customer. The biscuits were just thrown in the bin and I certainly will not buy from them again. Other reviews I have read imply similarly.
3 mars 2021
Avis spontané
Two stars for half an order
The product I DID receive was lovely. However, I ordered two of the hampers for Christmas presents and only received one. After emailing them a few times, I have not received a reply (or a new hamper or refund). Really disappointed in the service.
11 février 2021
Avis spontané
Cartwright & Butler
Cartwright & Butler
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Hands up... who'd love to wake up to a romantic breakfast this Valentine's Day? 🙋♀
Drop a hint and tag the other half in the comments below 😂
Don't forget spend over £50 and get FREE delivery.
#CartwrightandButler #ValentinesDay #Valentines #Romantic #Brunch
Comments
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Alivia Towers
Don't bother this is not an offer that they are fulfilling THERE IS NO FREE DELIVERY
9 février 2021
Avis spontané
Products that make perfect gifts!
I spotted Cartwright & Butler in a Selfridges hamper online and headed straight to the website to find out more. I was instantly bowled over by the products on offer: beautifully designed with a gorgeous selection of hampers and sweet and savoury treats. They make the perfect gifts for loved ones and for yourself - my (what feels like a lifelong!) quest for buttery, homemade fudge has finally come to an end! I was impressed by how indulgent, more-ish and nostalgic it was simultaneously (I'm salivating at the mere thought of the salted caramel brownies - I demolished them in two days!] I'm looking forward to trying out more products from Cartwright & Butler over the coming year. I also bought a retro sweets hamper for my sister's fiancé - the perfect gift for people who are tricky to buy for! The service was great too and continued to update me from the moment I ordered right up until delivery.
10 décembre 2020
Avis spontané
Gorgeous packaging and incredible fudge!
I found about this brand through Selfridges when I was on the lookout for fudge and could not be happier! My sister bought a hamper for my fiance and bought some extra fudge - one Salted Caramel and one Butter Fudge - for us to share. This is the fudge I have been desperately searching for years - I could not be happier! Can't wait to order again!
10 décembre 2020
Avis spontané
Be prepared to pay all delivery costs
Really disappointed as the product I received didn’t look as good in reality, so wanted to return it for a refund. Which I’m entitled to do. I paid for the initial delivery to be sent to me and Cartwright & Butler said they wouldn’t pay for the return delivery either, which means I have to pay two lots of delivery. Nearly the cost of the product! They said it’s because of COVID, they have to throw away all products that are returned?? (Even though the product is in a sealed container??) What does that even mean? They would normally pay for returns delivery but because they lose out, then so do customers now?! Awful customer service - will never use again and will tell everyone to do the same
30 novembre 2020
Avis spontané
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