This is a fun place to play fair games. Every time I have had a question they have responded immediately in the chat. Honestly casino click is close to perfect with the only problem being the time it... Voir plus
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They are 1 of the best websites out there...if you have a prob they give you your own account manager that handels just your account and they always get right back to you...I accidently purchased 500$... Voir plus
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I won at casino click on April 27th and have been trying to redeem ever since. It took 2 and a half days for KYC and the rest of the time I have been waiting for my redemption request to be approved.... Voir plus
Submitted KYC documents a long time ago. They sent an email asking for follow ups that aren't even possible. What bank statement has routing and account number listed on there? I just submitted the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
🇺🇸 Join now to a new Sweepstakes Casino & Play for Free! 🎰 Exclusive Games 🎁 Daily Free SC Spins 🔥 Daily special packages with extra SC 🕒 24/7 Support
Coordonnées de contact
Etats-Unis
- support@casino.click
- casino.click
2,7
Bas
536 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I won at casino click on April 27th and…
I won at casino click on April 27th and have been trying to redeem ever since. It took 2 and a half days for KYC and the rest of the time I have been waiting for my redemption request to be approved. It's the 4th at 9pm and still my request has not been approved. Even after approval they say it will take another 72 hrs to hit my account. That's a Bitcoin withdrawal. If I wanted it to my bank account they actually said it would take 10 days after approval to hit my bank!!!! Customer service is short and really bordering on outright rudeness. It's very clear this casino will do just about anything to not have to pay in a timely manner. I only won $100. It should be quick and painless, but it's the exact opposite. I love the platform. They have great games, but I doubt I'll ever play there again because this is absolutely ridiculous. I'm beginning to wonder if they are going to pay me at all. I'm going to rate this casino with 1 star. If they ever happen to pay me I will come back and update.
4 mai 2026
Avis spontané
They are 1 of the best websites out…
They are 1 of the best websites out there...if you have a prob they give you your own account manager that handels just your account and they always get right back to you...I accidently purchased 500$ in coins once i reached out to them and they gave me a refund..
2 mai 2026
Réponse de Casino Click
Hi there,
Thanks so much for the amazing feedback! We’re really glad to hear you’re enjoying Casino.click and the support experience with your account manager. We always aim to provide fast, personal assistance, so it’s great to know that’s been your experience.
We’re also happy we could help resolve your accidental purchase quickly. Appreciate you being part of Casino.click and hope you continue enjoying the platform! 🎰✨
You cannot win on this website it is…
You cannot win on this website it is absolutely awful there customer service is okay but as far as winning it's impossible and if you do win by chance that one in a million times it takes him about 6 weeks to pay you whether you use crypto or credit card doesn't matter they want you to spend it back before they pay you that's their move
1 mai 2026
Réponse de Casino Click
We’re sorry to hear you feel this way about your experience. We understand how frustrating delays and concerns around withdrawals can be, and we take feedback like this seriously.
To clarify, we do not require players to re-spend winnings before processing payments, and withdrawals are handled according to our stated processing and verification procedures. Timing can vary depending on payment method and account checks, but we always aim to complete payouts as quickly as possible.
We’d like to look into your specific case and understand what has happened with your withdrawal. Please contact our support team with your account details so we can review this properly and help resolve it.
I love the surprise sweepcoins and the…
I love the surprise sweepcoins and the every question is answered on the app.
29 avril 2026
Réponse de Casino Click
Hi there,
Thanks for the great review! We’re really happy you’re enjoying the Surprise SweepCoins and that you’re getting quick answers through the app. 🎉
We’ll keep working to make the experience even smoother and more fun for you!
The slots are mid at best
The slots are mid at best. Low rtp. Deadspin central. They do give you free sc alot.
27 avril 2026
Avis spontané
Réponse de Casino Click
Hi there,
Thanks for your feedback, we’re sorry to hear the slots haven’t met your expectations. We understand that game experience and results matter a lot, and RTP performance can feel different depending on play sessions and titles.
We do appreciate you highlighting the free SC offers, and we’re always working on improving both game variety and overall player experience. Your comments will be passed on to the team for review.
If you’d like, feel free to reach out to support so we can take a closer look at your account experience and help further.
You can’t get verified
You can’t get verified. I sent my drivers license 5 times and still not verified. I lost plenty of money and can’t seem to win anything. It’s absolutely ridiculous. I understand losing is a part of gambling, but to blatantly cheat your customers is absurd. Without the customer you have no business at all.
27 avril 2026
Avis spontané
This is a fun place to play fair games
This is a fun place to play fair games. Every time I have had a question they have responded immediately in the chat. Honestly casino click is close to perfect with the only problem being the time it takes to pay out takes way to long if they could speed up the process I think nobody would ever play anywhere else.
19 avril 2026
Réponse de Casino Click
Thanks for the detailed feedback — we’re really glad you’re enjoying the games, fairness, and quick support response 🙌
We hear you on payouts. Withdrawal speed is something we’re actively working on improving, as we know it plays a big role in the overall experience. Feedback like this genuinely helps us prioritise what matters most to players.
Appreciate you playing with Casino.click and hope we can turn that “close to perfect” into perfect very soon 🎰💙
Wide variety of games
Wide variety of games. Payouts are fast. Great get away with friends for a weekend.
17 avril 2026
Réponse de Casino Click
Thanks for the awesome review! 🙌 We’re glad you’re enjoying the wide variety of games and fast payouts, that’s exactly the experience we aim to deliver.
Love that it’s become part of your weekend fun too 😄 Wishing you plenty more great sessions and big wins ahead! 🎰
The site is good and games are…
The site is good and games are enjoyable. Winning and payouts can be an adventure. I would like payouts to be as seamless and quick as deposits are.
17 avril 2026
Réponse de Casino Click
Appreciate the honest review 🙌 Glad to hear you’re enjoying the site and games.
On payouts, we understand the frustration. While deposits are instant by design, withdrawals do go through verification and processing steps to keep everything secure and compliant. That said, we’re continuously working on improving speed and reducing delays wherever possible.
Thanks for playing with Casino.click, hope your next visit feels like a full 5⭐ experience 🎰
Probably top 5 casino
I can't really say, but definitely a top 5 casino. except there bonus are awesome, and they do what they advertise, there tournaments are actually winnable, and there dailys are pretty decent.
16 avril 2026
Réponse de Casino Click
Thanks for the great review! 🙌 We’re glad to hear you’re enjoying the bonuses, tournaments, and daily rewards, and even better that they’re living up to expectations.
We’ll keep working to make that “top 5” a clear #1 😉 Appreciate you playing with us and good luck on your next win!
I start playing Casino Click maybe 2…
I start playing Casino Click maybe 2 months ago. I’ve won and played back several times. On the April 21st, I’ve finally decided to cash out!! I got gift cards which is Prizeout. As of this morning, no gift cards. I play with other casino’s and I know for a fact, Prizeout will send gift cards within an hour. I’ll see how long it will take Casino C.
I received my redemption this morning!!! April 24th. Thanks Casino Click. Time to enjoy my cards
20 avril 2026
Avis spontané
Réponse de Casino Click
Thanks for sharing your experience, and great to hear you’ve been enjoying the games over the past couple of months 🙌
If your redemption is still pending, our support team can absolutely take a closer look and confirm the status for you.
Appreciate your patience and thanks for playing with Casino.click 🎰
I just didnt get to play long enough to…
I just didnt get to play long enough to know for sure what was good or bad thats all
20 avril 2026
Réponse de Casino Click
Thanks for giving us a try and for sharing your feedback!
We understand you may not have had enough time to fully explore everything yet, we’d love for you to come back and experience more of what we offer, from our wide game selection to ongoing promotions.
If you have any questions or need help getting started, our support team is always here to assist. Hopefully next time we can turn that into a full 5⭐ experience 😊
worst casino ever
The absolute worst casino I've ever played at in my life and I've been playing for a long time I mean you might as well just like your money on fire that's exactly right you have no shot on click you have no shot this place is a dump don't even bother and they're redemptions take a month they're going to tell you seven business days but it takes a month or longer so you lose your money back real classy Folkshere real classy
20 avril 2026
Only problem i have is i can never redeem my winnings. Seems i never send what yall need. It's amazing i spend money there and can't cash it out. That should say lots.
For the most part. Just too much red tape to cash out
17 avril 2026
Réponse de Casino Click
Thanks for your feedback, we’re glad you’ve had a positive overall experience, but we understand how frustrating the redemption process can feel.
Verification is required to keep accounts secure, but it shouldn’t feel like “red tape.” If something keeps getting rejected, it’s usually due to small details we can help clarify quickly.
Please reach out to our support team and we’ll guide you step-by-step to get everything approved so you can redeem without issues.
Do not play here
I have went through the verification process 4 times now, and I'm still not able to redeem. This place is a joke and my advice is to stay away. What's the point of spending lots of money on a site that you can't get any winnings from?
16 avril 2026
Réponse de Casino Click
Thanks for sharing your feedback, we’re sorry for the frustration this has caused.
After reviewing your account, we can see there were multiple interruptions during the verification process, including periods of cool-off and changes in payment methods. Because new cards were used after the initial review, additional verification checks were required each time to keep your account secure.
The good news is that your KYC is now approved. We just need clarification on the updated bank account details before processing your redemption.
We appreciate your patience here, please reach out to support so we can finalise this for you as quickly as possible.
Great customer service easy redemption…
Great customer service easy redemption great game selection
15 avril 2026
Réponse de Casino Click
Thank you for the amazing review! We’re really glad to hear you’re enjoying the game selection, smooth redemptions, and support experience.
We appreciate you playing with us, plenty more to come 🎉
SCAMMERS
Do NOT play at this casino. I’ve played at 100’s of other online casinos this one by far is a total scam. They use KYC and want your routing number and account number (don’t matter if you want to redeem with crypto they still want it) your bank don’t issue bank statements with both on there. Payout is slow, if ever, it’s a waste of time. AVOID AT ALL COSTS. Go play at a real casino like Shuffle.us or Stake.us Casino.click is a joke and scam. I hate you Leah. Scammers. I got 500 I still can’t withdraw, scammers.
14 avril 2026
Avis spontané
Never payout timely
Never payout timely, takes even longer than they say it will. This is my third payout request. Submitted morning of April 4. They said scheduled for approval by end of April 8. It's April 10, and status of payout request is still "pending." They say sorry they know it's already exceeded the maximum length of time in which they approve payouts, but claim they're so busy with so many payouts they will get to it when they can. BS. Same thing previous two times I had payouts. Avoid unless you're okay with winning and not seeing that money for about 2 weeks.
10 avril 2026
Avis spontané
Réponse de Casino Click
We’re really sorry to hear about your experience, we completely understand how frustrating delays like this can be, especially when you’ve already been through it before.
Payout times can sometimes be extended due to high request volumes and the necessary verification and processing checks, but we agree that your request exceeding the communicated timeframe isn’t the experience we aim to provide.
Please rest assured your payout is still in progress and has not been overlooked. We’d really like to help move this along for you, could you reach out to our support team via live chat or email with your account details so we can escalate your request directly?
Actually a Scam
Update: After taking almost 2 full weeks to get verified. I am now at the redmeption process. I chose the fasted method to redeem for obvious reasons. None of the redemption methods specify business days in their time frame. Plenty of social casinos process payments on weekends. After speaking with support, the redeem timeline does not include weekends OR the day you redeem your balance. Why? They couldnt give me an answer. There's no reason for all of these delays as there are quite literally 15 people using this entire website. There's no reason anything from them should take more than 24 hours. Support just parrots the same copy paste response over and over again. "Nothing we can do. None of our timelines make sense. Deal with it."
This site is actually a scam. Every other social casino has a verification process that takes minutes. So why is this one the exception? They have no problem letting you spend money without being verified, but when it comes to redeeming there's a million hoops to jump through. Stay FAR away from this site.
8 avril 2026
Avis spontané
Réponse de Casino Click
We’re sorry to hear you feel this way and understand how frustrating the verification process can seem.
Verification is a required step to ensure account security and comply with regulations, especially before any redemption is approved. That said, it shouldn’t feel like “a million hoops,” and we’re always working to make this process smoother and faster. If something isn’t clear or is taking longer than expected, our support team is here to guide you step by step and help get everything resolved as quickly as possible.
Please reach out via live chat or email with your account details so we can review your case and assist further.
Staff are attentative
Staff are attentive will update the other review when I receive my redemption which is still pending day 2 up to 3 days is what is claimed fully verified and ready been playing here for a long time hacksaw relax games are phenomenal 👏 selection is huge and staff is quick to respond unlike other platforms i will give full update when satisfied with earned sc redemption
5 avril 2026
Avis spontané
Réponse de Casino Click
Thank you for your kind words! We’re glad to hear you’re enjoying the games and that our staff has been helpful. 😊
Regarding your pending SC redemption, it should be processed shortly. If you experience any further delays, please don’t hesitate to reach out to our support team so we can assist you directly.
We appreciate your patience and look forward to your full update!
— The Casino.Click Team
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