CCI Credit Management  Avis 

I have been working with CCI for over 15 years. They are true professionals.
I've been working closely with Mandy and Zoe Hood, who are so helpful and always ready to assist.
I have worked with other Debt Collection Agencies over the years, but I do consider CCI the best.

Kyra Simmons at CCI Credit Management Ltd was genuinely excellent throughout a difficult situation.

When you’re on the receiving end of a debt collection process, you often expect the approach to be purely one-sided. What stood out here was that Kyra actually listened and took the time to understand the wider situation rather than simply applying pressure for the sake of it.

I felt she recognised that we were making every effort to deal with matters properly, despite some frustrations and difficulties with the way the situation was being handled elsewhere. She remained professional, balanced, approachable, and fair throughout, while still representing her client correctly.

That level of communication and understanding makes a big difference in difficult commercial situations, and it’s the reason I wanted to take the time to leave this review.

Very impressed with both Kyra personally and the overall professionalism shown by CCI.

Regards,
Sebastian

Diane Bache handled a complex case in a competent manner, adhering to established industry standards.
She displayed integrity, practiced courteous communication, and acted in a way that is suitable for a professional environment.

I have worked closely with CCI for a number of years now, I have always found them to be highly professional, reliable and committed to high levels of service. I have worked closely with Mandy Hindle and we have built an excellent professional relationship, this has proven beneficial as Mandy is very reactive to any issues or requirements I may have. I have found the service extremely user friendly and am able to view status of case in real time via the very efficient Portal.

Having worked closely with CCI for the last 10 years, I can honestly say I cannot fault their professionalism and work ethic across the business. I have mainly worked with their litigation, collections, and case progression teams, and I have built a strong rapport with Mandy, Tracey, Leah, Emma, Diane, and Byron over the years. Each of them is fantastic at their job, and their support, expertise, and commitment have always stood out.

Calm and helpful interaction with litigation assistant Leah, who despite my irritation with the claimant in question was helpful throughout, and also followed up appropriately too.

It was good to deal with Sioned - She was very helpful - She went above and beyond and made the whole experience pleasant

Amazing team! especially our account manager, Maia, who consistently ensures everything is well-managed and running smoothly with our accounts.

CCICM team demonstrated a high level of professionalism, efficiency, and clear communication throughout the entire process. They were proactive in addressing challenges, provided timely updates.
A special thanks to Maia Collingswood who manages our company's CCICM account. Maia has been responsive and supportive and she knows how to deliver a great client experience.
Overall, a reliable and professional partner, I would recommend CCICM.

We’ve had a consistently great experience working with CCI. On the occasions we’ve needed their support, they’ve delivered every time.

A special mention to Mandy Hindle, who has been outstanding — always responsive, professional, and there when we’ve needed guidance. Having someone so reliable makes a real difference.

Their pricing is very competitive, and more importantly, they are extremely effective in what they do. Communication is clear, the process is straightforward, and the results speak for themselves.

Highly recommended.

Great staff that are always willing to listen and help. You'll be in good hands with Cci.

I am referring our business relationship with CCLI LTD and one of the professional International Collection Specialist of the Int. Department, Mrs Zoe Hood.
I had and still I am having prompt support from her about the files we are managing on behalf of the company above.
Mrs Zoe Hood is a well prepared professional, always ready to give the right instructions because of her knowledge of the work for the one is in charge in CCI LTD. For sure this company has the best team to be able to grant best results, the creditor's expectations thank to the professional know-how. Mrs Zoe Hood is like a "diamond" in a rare jewel. About CCI LTD , they are focused on their "missions" considering the value of their Clients that entrust their files to a well organized company with the goal to make everything to reach the success for their own clients. There is not any success without a real purpose.

Our team have worked with Rebecca and the CCICM team for a number of years now and we've always had a great level of engagement together, with the relationship always feeling like a true business partnership - where we know exactly what both parties bring to the table.

In addition, the CCICM team members who we work with have been in place for many years, showing great stability across the business, and our day to day contacts have always been great people to work with.

We have had the opportunity to collaborate with CCICM, particularly with Ms. Zoe Hood, in relation to debt recovery cases assigned to us in Romania.

Overall, the communication has been clear, timely, and well-structured. The representative has consistently demonstrated professionalism and responsiveness, ensuring that relevant information is conveyed efficiently and that any follow-ups are handled promptly.

From a recovery perspective, the cases received have generally been well-prepared, allowing for a smoother handling process on our side. This has contributed positively to the progression of recovery actions and has facilitated an effective and constructive collaboration.

We appreciate the professional working relationship and look forward to continuing our cooperation under the same high standards..

CCI is a leading international company, and our main point of contact, Zoe Hood, is highly professional, diligent, and committed to excellence.

We are proud to have been their partner in Brazil and throughout Latin America over the years.

Octávio Aronis
Aronis Advogados
Brazil

As a lawyer based in Athens, Greece, I have been in touch with Ms Zoe Hood of CCICM regarding many cases in Greece. I have experienced a high ethical yet business and results-driven approach by Ms Hood, which enabled me to understand better what is requested from me and therefore perform better than usual.

Joanne contacted me straight away when there was an overpayment on my account and sorted everything in a very short time. She kept me updated and explained to me every step that I have to take. She was actually amazing. Thank you very much, Joanne.

CCI with professional service helps our client get back the money. With their guidance, those SME companies in China get back their unpaid invoice. We truly appreciate CCI's work. Zoe Hood is handling our cases and her professionalism impressed us a lot.

It's been a long process resolving our issue. Diane has been very attentive and patient and supportive. She could not have been more considerate as we have worked to a resolution.

We have had a very positive experience with CCI Credit Management. Their services are reliable, efficient, and carried out with a strong sense of integrity, which gave me complete confidence throughout the process.

A special mention goes to Zoe Hood, whose professionalism truly stood out. She is an excellent communicator—clear, approachable, and always responsive. Zoe ensured that we understood each step, making the entire experience smooth and stress-free. Her dedication and personable approach reflect the high standards of CCI Credit Management as a whole.

We would highly recommend CCI Credit Management to anyone seeking trustworthy credit management services. With professionals like Zoe Hood on their team, you can be assured of outstanding support and results.