CCTV Direct (UK) Limited Avis 

1 767
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Stated 2-3 days delivery but arrived next day which was great. Delivery company DHL actually rang the bell rather than just leaving it on the doorstep like some delivery companies do. Provided UK powe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Fast response but between company and DHL the house number got reversed so it got delivered down the street!

À propos de l'entreprise

  1. Fournisseur de systèmes de sécurité
  2. aussi dans
  3. Cablô-opérateur
  4. Caméra routière
  5. Fournisseur d'alarmes incendie
  6. Magasin d'équipement de sécurité
  7. Magasin de matériel de surveillance

Écrit par l'entreprise

At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.

High Quality Products

Écrit par l'entreprise

CCTV Direct Online supplies High Quality Products
We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.

Trade Perks Just Got Better!

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.

Reliable service, top brands, and unbeatable trade perks.

Coordonnées de contact

Promotion box for CCTV Direct (UK) Limited

New AI CCTV Camera Just Launched!

Discover latest Hikvision AI-powered cameras for next Level Security.

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 767)

234 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent experience

Enquired about price of two cameras. Gave me really good price so placed an order. Cameras arrived a few days later and were installed a few days after that. They are amazing, previous cameras didn't show anything at night due to it being dark where I live but new ones are perfect even on the darkest night

3 septembre 2026
Noté 5 sur 5 étoiles

Keeping it secure.

Everything you need to keep an eye on your property. Fast delivery too.

16 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you for the great review! Glad you found everything you needed and were happy with the fast delivery. We really appreciate your support!

Noté 5 sur 5 étoiles

Very competitive price

The price was competitive and the item was delivered very quickly, the whole ordering process was quick and easy.

14 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you for the great review! We’re glad you found our prices competitive and the whole ordering process quick and easy. Really appreciate your support!

Noté 5 sur 5 étoiles

Prompt and efficient service

Prompt and efficient service

16 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you! We’re really pleased you were happy with our prompt and efficient service. We appreciate your support!

Noté 5 sur 5 étoiles

5* service as always

5* service as always, good stock and delivered with the normal critical effectivity.

10 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you for the 5-star review! Great to hear you’re happy with our stock, service and speedy delivery as always. We really appreciate your continued support!

Noté 2 sur 5 étoiles

Poor View quality

Poor view quality.

8 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Hi,

Thank you for taking the time to leave us a review.

We did try to contact you on your mobile phone, but unfortunately we weren’t able to reach you.

The kit you have ordered may require a few minor settings to be adjusted to provide you with the best possible viewing experience.

Please also note that the monitor and mobile phone you are using can have an impact on the video quality when viewing the Live View. We recommend checking the playback footage to see whether the quality improves. If the playback quality is better than the Live View, your Live View settings may need some adjustment.

If you’re still having trouble, please give us a call on 01254 693786 and ask to speak to me, Umayr. I’ll be happy to help you get everything set up correctly.

Kind regards,
Umayr

Noté 5 sur 5 étoiles

From the connection on WhatsApp to…

From the connection on WhatsApp to delivery of equipment it was easy and simple. They are very helpful.

8 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you so much! We’re really glad everything was easy from the WhatsApp chat through to delivery. We appreciate your kind words and support!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Great prices.

3 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you! Glad you were happy with the fast delivery and our prices. We really appreciate your support!

Noté 5 sur 5 étoiles

Fast efficient service.

Fast efficient service.
Delivered quicker that expected.

3 septembre 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you for the lovely review! Glad your order arrived quicker than expected. We really appreciate your support!

Noté 5 sur 5 étoiles

Great communications and service

Great communications and service

29 août 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you! Really glad you were happy with our communication and service. We appreciate your support!

Noté 5 sur 5 étoiles

deliveredsd micro on time and most important…

delivered on time and most important the sd cards worked not like other fakes out there.

28 août 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thanks so much for your review! Really glad everything arrived on time and the SD cards worked perfectly. We appreciate your support!

Noté 4 sur 5 étoiles

Slow delivery so plan ahead

Slow delivery but okay if happy to wait

16 août 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you for your feedback, and we’re sorry the delivery took longer than expected. We really appreciate your patience and are glad your order arrived safely. We’re always working to improve our delivery experience, and we hope we can provide a faster service for you next time.

Noté 5 sur 5 étoiles

Overall great experience

Stated 2-3 days delivery but arrived next day which was great. Delivery company DHL actually rang the bell rather than just leaving it on the doorstep like some delivery companies do. Provided UK power supply with the camera

25 août 2026
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Réponse de CCTV Direct (UK) Limited

Thank you so much for taking the time to leave such a lovely review! We’re really glad your order arrived even sooner than expected and that the delivery experience with DHL was a good one too. It’s also great to hear everything arrived with the correct UK power supply and was ready to go. We truly appreciate your support and hope to welcome you back again soon!

Noté 5 sur 5 étoiles

HIKVISION SUPPLIERS

I looked at many other online suppliers of Hikvision and found these guys, at this company very responsive.

Thank you

Mohamed 1, 2, 3

18 août 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you so much, for your kind words and for choosing us after comparing different Hikvision suppliers. We’re really pleased to hear you found our team responsive and helpful. Your support genuinely means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to helping you again whenever you need us.

Noté 5 sur 5 étoiles

Excellent service

17 août 2026
Logo de CCTV Direct (UK) Limited

Réponse de CCTV Direct (UK) Limited

Thank you so much for your kind review! We’re really pleased to hear you were happy with the service. We truly appreciate your support and look forward to helping you again in the future.

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