CDS Home Services Avis 

2 910
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What made our experience with CDS Home Services was the patience of the office personnel in working with scheduling the many steps to get everyone where they needed to be at the right time, including... Voir plus

Noté 5 sur 5 étoiles

Your service professional was very responsive. He not only serviced my generator but also alerted me to other issues. He was the only one who fixed the remote controller — after 20 years in which eac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything was accomplished in a straight forward manner; owners requirements were requested and adhered to. Job was complicated by having to tie into three 200 amp service panels but the job was fin... Voir plus

Noté 5 sur 5 étoiles

CDS has been helpful in making my decision with my in-home Generator. The employees went beyond their duties to make me feel comfortable in making my decision. All questions were answered all work w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Électricien
  2. aussi dans
  3. Homme à tout faire

Informations provenant de diverses sources externes

CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(2 910)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very Satisfied

The service technician arrived on time, was very professional, and fixed the problem quickly. He was extremely knowledgeable and explained everything in a way that was concise and understandable. I would highly recommend CDS Home Services.

30 mars 2025
Noté 5 sur 5 étoiles

Smooth process for generator installation

CDS walked us through the process of purchasing and installing our generator step by step. They communicated well and everything went very smoothly. I would highly recommend them if you need a generator for your home.

17 mars 2025
Noté 5 sur 5 étoiles

On-Time

The tech was on-time, did the work perfectly & cleaned up the mess

26 février 2025
Noté 5 sur 5 étoiles

The team was great

The team was great! They kept me informed the whole way with regards to the status of the permit, additional information needed and the installer was great. He did a fantastic job with the level 2 charger. The only downside is that I need to patch the drywall holes that were cut and put in the necessary wood to reattach the drywall.

26 février 2025
Noté 1 sur 5 étoiles

Horrible Experience with EV Installation (still active)

I had requested and purchased a EV Home Installation in December 2024. I am completely being ghosted for any support, I’ve had my installation delayed and fought for to be installed 2 months later. I have a huge strip of hole in my wall from the installation and have been waiting 4 weeks now for an inspection before getting it repaired. This company is ignoring my calls and emails, can’t seem to get a response or estimate for my inspection, and complete radio silence. I regret choosing this sham and shady company. Do yourself a favor and avoid this scam.

12 février 2025
Logo de CDS Home Services

Réponse de CDS Home Services

We sincerely apologize for your experience, and we take full responsibility. Your frustration is completely understandable, and we truly regret that things haven’t gone as smoothly as they should have.

Regarding the inspection, I do want to clarify that once your work was completed, we promptly contacted the County to request scheduling. Unfortunately, their availability and response times are beyond our control, and we’re required to wait until they confirm a date.

That said, this is not the level of service we strive to provide. I personally reviewed our call and email records and did not find any missed or unanswered messages from you. If you've tried reaching us through another method, please let us know so we can address it immediately and ensure nothing is being overlooked.

Noté 4 sur 5 étoiles

Maintenance Service

It was easy to re-establish our maintenance plan after it lapsed. No contact appointment was handled without issue and timely. Summary receipt provided allowing us to know what requires attention and the overall status of the generator.

26 février 2025
Noté 1 sur 5 étoiles

i’m under impressed

i started in November it’s february i still have trenches in my yard !

20 janvier 2025
Logo de CDS Home Services

Réponse de CDS Home Services

We're sorry to hear that your experience hasn't met expectations, and we truly understand your frustration with the timeline. Whenever underground work is involved, the inspection process can take longer than usual. Unfortunately, we’re not permitted to backfill any open trenches until the inspector has reviewed and approved the work. This is to ensure everything meets code and is safe for final completion.

Noté 5 sur 5 étoiles

They get the job done!

They get the job done! CDS has been servicing my generator for years. Everyone I have ever dealt with is always helpful and friendly. From scheduling to service, they do a great job.

2 février 2025
Noté 5 sur 5 étoiles

No complaints

Everything was done professionally on time and with no unpleasant surprises.It was also over. $2000 cheaper than the only other estimate that we received.

27 novembre 2024
Noté 5 sur 5 étoiles

Nice job!

The service has been great. They always follow up and keep me posted on the permit process. The installation was very neat and well done.

12 novembre 2024
Noté 5 sur 5 étoiles

Top Notch Installation and Service

I purchased an 18KW generator from CDS in 2022 and their service has been outstanding. Denise the Service Supervisor has been great to work with and totally customer oriented. I recently had an issue that required a part replacement that was on back order Denise was instrumental in locating a hard to find part. She received the part and dispatched Chris the Service Technician who installed the part and got the generator back online.They were outstanding for the install and follow up service.Top notch!

15 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer care!

Mike and Angelica who helped us at CDS were very professional and answered every question we had about installing a whole house generator. They handled every detail from the first to the last step of the installation process. They made it so easy for us to get this job finished.

14 novembre 2024
Noté 5 sur 5 étoiles

Peace of mind in a storm

Thanks for the reminder letter that my annual service was due! Pre pay for the service so I don't have to be home when the tech arrives. And prompt scheduling. Peace of mind.

31 octobre 2024

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