branch is an absolute mess, states they have 20 things in stock online yet theres nothing on the shelves. lewis, willy and tom are outstanding but theres always one member of the team thats lets it do... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBankhead Crossway South, Sighthill Industrial Estate, EH11 4EP Edinburgh, GB
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Lisez les avis des autres
Supplied a small but vital section of wiring over the counter….. all installed and working great… many thanks
L'entreprise a répondu
Delivered to local branch quickly. Then good service from the Bankhead Edinburgh team.
L'entreprise a répondu
Quick delivery great product.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - EDW
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Bankhead Crossway South, Sighthill Industrial Estate, EH11 4EP, Edinburgh, Royaume-Uni
- 0131 442 4448
4,4
Excellent
14 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Quick delivery great product.
6 novembre 2025
Réponse de CEF - EDW
Thank you very much for your review Wayne.
Best Regards
Adele Feller (Customer Services Manager)
Item arrived fast
6 septembre 2025
Réponse de CEF - EDW
Thank you very much for your review fraser.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
6 août 2025
Réponse de CEF - EDW
Thank you very much for your review Ranald.
Best Regards
Adele Feller (Customer Services Manager)
Supplied a small but vital section of…
Supplied a small but vital section of wiring over the counter….. all installed and working great… many thanks
18 août 2025
Réponse de CEF - EDW
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
Good Service
Delivered to local branch quickly. Then good service from the Bankhead Edinburgh team.
20 juin 2025
Réponse de CEF - EDW
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Quick delivery to store and kept up to…
Quick delivery to store and kept up to date with product delivery time.
17 décembre 2024
Réponse de CEF - EDW
Thank you very much for your review Elizabeth.
Best Regards
Adele Feller (Customer Services Manager)
Wrong cable delivered
Wrong cable delivered, wrong label on the drum as well.
No contact after i emailed to let them know.
Not heard a thing
17 mai 2024
Réponse de CEF - EDW
Thank you for your review and feedback Matt.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
branch is an absolute mess
branch is an absolute mess, states they have 20 things in stock online yet theres nothing on the shelves. lewis, willy and tom are outstanding but theres always one member of the team thats lets it down. "assistant manager" has THE worst attitude going and they way he treats/speaks to people is absolutely disgusting. ask one simple question and he looks at you as if you're stupid. treats his staff like they belong on the bottom of his shoe and he calls his staff members horrible names which i wont repeat on here! every other CEF is brilliant with friendly and helpful staff! i would avoid CEF sighthill unless you want to be treated like your an idiot!
4 décembre 2023
Avis spontané
Réponse de CEF - EDW
Thank you for your review and feedback Amanda.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I would like to get this looked into but I am afraid no contact details are provided against this review. Please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful counter assistant
5 février 2024
Réponse de CEF - EDW
Thank you very much for your review Gordon.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - EDW
Thank you very much for your review Marius.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - EDW
Thank you very much for your review Jim.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - EDW
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Great to be able to order from such a vast stock.
Great to be able to order from such a vast amount of stock and delivery was seamless. Your Staff are always willing to assist and advise. Thank you
28 mars 2022
Réponse de CEF - EDW
Thank you very much for your review and feedback Mr David Jones.
Best Regards
Adele Feller (Customer Services Manager)
Helpful staff on phone
Helpful staff on phone advised me which model of fan I needed to replace existing one.
Item delivered as requested.
Fan now fitted and working.
17 juin 2021
Réponse de CEF - EDW
Thank you very much for your review and feedback Barbara.
Best Regards
Adele Feller (Customer Services Manager)
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