Surprised at what tools & accessories they sold to start with then price & delivery was second to none. Thanks.
L'entreprise a répondu
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Great customer care both on the phone and in person. Faultless service and items arrived next day. Highly recommend and will definately be using again. Thank you.
L'entreprise a répondu
The guys at the counter were very helpful
L'entreprise a répondu
Great customer service. The radiator we ordered was delivered to the wrong address..... which was completely our fault, Despite it not being their mistake CEF re-visited the incorrect address, retriev... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - HRS
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Foundry Close, RH13 5TX, Horsham, Royaume-Uni
- 01403 262101
4,5
Excellent
14 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Surprised at what tools & accessories…
Surprised at what tools & accessories they sold to start with then price & delivery was second to none.
Thanks.
6 mai 2026
Réponse de CEF - HRS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great customer care
Great customer care both on the phone and in person. Faultless service and items arrived next day. Highly recommend and will definately be using again. Thank you.
16 février 2026
Réponse de CEF - HRS
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
Great and helpful support from the…
Great and helpful support from the local Horsham branch team, plus fast service for an online order too! Thank you!
11 août 2025
Réponse de CEF - HRS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fuse size, not amps but actual fit I'm sure a large wall chart would help.
Good staff, had a fuse issue,needed a larger fuse tor a new pool heatpump,unable to find a larger fuse for my fuse holder, so purchased a new fuse holder to find the the first fuse purchased did not fit, back again for another fuse, good this time, it would help if a fuse holder came with a fuse, got there .
7 avril 2025
Réponse de CEF - HRS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Such lovely helpful and efficient…
Such lovely helpful and efficient people to work with even when I completely messed up .. thoroughly recommend
13 janvier 2025
Réponse de CEF - HRS
Thank you very much for your review Lisa.
Best Regards
Adele Feller (Customer Services Manager)
Pablo at Horsham branch always goes the…
Pablo at Horsham branch always goes the extra mile keep it up
8 novembre 2024
Réponse de CEF - HRS
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
Customer Service
Great customer service. The radiator we ordered was delivered to the wrong address..... which was completely our fault, Despite it not being their mistake CEF re-visited the incorrect address, retrieved the radiator and delivered it to us, all on the same day! Fantastic
14 novembre 2024
Réponse de CEF - HRS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Staff really went out of their way to help.
Order fulfilled extremely fast.
Went above and beyond to help when I had a problem with the item and put me in touch with the manufacturer who were able to fix it at no extra cost.
Brilliant thank you.
11 avril 2024
Réponse de CEF - HRS
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - HRS
Thank you very much for your review Bill.
Best Regards
Adele Feller (Customer Services Manager)
Ace service as always 👌🏻
8 février 2023
Réponse de CEF - HRS
Thank you very much for your review Gregg.
Best Regards
Adele Feller (Customer Services Manager)
Always a top service at Horsham branch
23 juin 2022
Réponse de CEF - HRS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good quick service
Good quick service. Guys knew what amounts we needed and made sure we didn’t over purchase.
20 juillet 2021
Réponse de CEF - HRS
Thank you very much for your review Vicki.
Best Regards
Adele Feller (Customer Services Manager)
Great customer service!
Great customer service from my local store in Horsham. They didn't have the item I wanted in stock, but it was available to order online. I needed some more information about the product before ordering and Tony was extremely helpful. He also pointed out that I could return any item to the Horsham store if I wasn't happy with it - fortunately I was!
25 juin 2021
Réponse de CEF - HRS
Thank you very much for your review and feedback Nancy.
Best Regards
Adele Feller (Customer Services Manager)
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