We had an excellent experience with Luke at the Ilkeston branch who delivered an outstanding service. He was extremely efficient and helped us select the perfect chrome light and socket fittings for o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3, Buxton Court, Manners Industrial Estate, Manners Avenue, DE7 8EF Ilkeston, GB
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CEF is local to me. Incredibly easy purchase of a shower. Fast delivery, next day. Good communication. Choice of products at a good price too. Would definitely use again. Highly recommend this company... Voir plus
L'entreprise a répondu
Ordered online, item was ready for collection the next day as promised. Good price, quick delivery. We do hold a trade amount with CEF, and they normally are bang-on to be honest. Recommended.
L'entreprise a répondu
Update (7th Sept 2024): Following my review, I have been contacted by my local CEF branch and I am pleased to say that this complaint has been resolved to my satisfaction. In fact I’m now fe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - ILK
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Unit 3, Buxton Court, Manners Industrial Estate, Manners Avenue, DE7 8EF, Ilkeston, Royaume-Uni
- 0115 930 0425
4,2
Bien
11 avis
Demande des avis aux clients
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Réponse de CEF - ILK
Thank you very much for your review Kevan.
Best Regards
Adele Feller (Customer Services Manager)
Milwaukee core drill
Ordered online, item was ready for collection the next day as promised.
Good price, quick delivery.
We do hold a trade amount with CEF, and they normally are bang-on to be honest.
Recommended.
24 juin 2025
Réponse de CEF - ILK
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
Time wasters and high prices!
Update (7th Sept 2024):
Following my review, I have been contacted by my local CEF branch and I am pleased to say that this complaint has been resolved to my satisfaction. In fact I’m now feeling reassured enough that I have asked to open an account. I’ll post a further review once I’ve used CEF for a few orders.
On the 8th of July, I ordered and paid for some Boddingtons insulated sockets from the Ilkeston branch. The price was ridiculously high, but I couldn’t find them anywhere else without needing to buy a full set.
I collected some of the order on the 11th of July. Three items arrived as required with a slight hiccup - one item was ordered incorrectly by the staff member (they ordered a (3/8” drive socket instead of the 1/2” drive I asked for), they then corrected the order and I paid the balance for the tool I ordered in the first place. I understand that mistakes happen and it wasn’t much of a problem.
I have tried several times to collect the re-ordered part since then and have been fobbed off by your branch staff. Every time I try and collect it I’m told it’s not available and that the staff member will phone me with an update when they are back in work. I have never received a call or any other form of update.
I’m now over a month down the line and in desperate need of the tool I ordered. I feel like your staff are taking me for a fool. This is terrible service!
8 juillet 2024
Avis spontané
Réponse de CEF - ILK
Thank you for your review and feedback Dan.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Received quotation very quickly
Received quotation very quickly, issued a PO and received the next day 👍
27 mars 2024
Réponse de CEF - ILK
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant place to get just what you…
Brilliant place to get just what you want.... and usually just a bit cheaper than anywere else. Nice folks all around :-)
14 mars 2024
Réponse de CEF - ILK
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF is local to me
CEF is local to me. Incredibly easy purchase of a shower. Fast delivery, next day. Good communication. Choice of products at a good price too. Would definitely use again. Highly recommend this company.
14 novembre 2023
Réponse de CEF - ILK
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
10/10 service from Luke ⭐️
We had an excellent experience with Luke at the Ilkeston branch who delivered an outstanding service. He was extremely efficient and helped us select the perfect chrome light and socket fittings for our new home. These were hand delivered at 8am the following day as we were on a tight deadline with our electrician. The invoice and payment process was seamless and Luke really did go above and beyond to ensure we had everything we needed. Will definitely be using again!
13 novembre 2023
Avis spontané
Réponse de CEF - ILK
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - ILK
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great place and friendly staff
15 août 2022
Réponse de CEF - ILK
Thank you very much for your review Stewart.
Best Regards
Adele Feller (Customer Services Manager)
Everything arrived when it should and…
Everything arrived when it should and was kept informed.
8 août 2022
Réponse de CEF - ILK
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
execllent customer service
We have been a customer of City Electrical factors, Ilkeston branch for quite a few years now and we always get very good service and our branch are always helpful with our electrical requirements.
9 août 2021
Réponse de CEF - ILK
Thank you very much for your review and feedback Michael.
Best Regards
Adele Feller (Customer Services Manager)
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