The manager Bradley Farndale at the Lambeth branch on Sail DSt went out of his way to help me decide on the right light fittings for my business. I was on a tight budget but with certain requirements,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement174 Sail Street, Off Lambeth Road, SE11 6NQ Lambeth, London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The poorest customer experience I’ve had in a long time. Your team at vauxhall should be ashamed but they won’t - because they’re clearly the type who couldn’t care less. Lazy, excruciatingly sl... Voir plus
L'entreprise a répondu
I had a great experience with the guys from lambeth bridge .every time I go there I have been served on time and the guys there which are Ricky and Bradley and everyone there have been nice and poli... Voir plus
L'entreprise a répondu
Good service, staff were excellent and helped with a quick super fast deliver
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - LAM
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
174 Sail Street, Off Lambeth Road, SE11 6NQ, Lambeth, London, Royaume-Uni
- 020 7091 1616
3,9
Bien
7 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The manager Bradley Farndale at the…
The manager Bradley Farndale at the Lambeth branch on Sail DSt went out of his way to help me decide on the right light fittings for my business. I was on a tight budget but with certain requirements, and he spent time researching the different brands and fittings to find the best option for me, later on repeating that process when I asked him about a fan that I also needed. I can't rate the service highly enough- it was brilliant.
19 juillet 2024
Réponse de CEF - LAM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
I had a great experience with the guys…
I had a great experience with the guys from lambeth bridge .every time I go there I have been served on time and the guys there which are Ricky and Bradley and everyone there have been nice and polite and the service has been great .I have no bad experience at all .they been absolutely great .even when deliveries have done they been on time
Great service
9 juin 2024
Avis spontané
Réponse de CEF - LAM
Thank you very much for your review and feedback Constantin.
Best Regards
Adele Feller (Customer Services Manager)
Good service
Good service, staff were excellent and helped with a quick super fast deliver
29 février 2024
Réponse de CEF - LAM
Thank you very much for your review Kyle.
Best Regards
Adele Feller (Customer Services Manager)
Lazy, slow, rude, careless and sleepy staff.
The poorest customer experience I’ve had in a long time.
Your team at vauxhall should be ashamed but they won’t - because they’re clearly the type who couldn’t care less. Lazy, excruciatingly slow, plainly rude, and generally sleepy. And then they got the order wrong and the agony continued.
The Google reviews (average 1.5/5) for almost every UK branch are a more accurate and fitting rating for this company. How it’s still in business is an absolute mystery.
22 janvier 2024
Avis spontané
Réponse de CEF - LAM
Thank you for your review and feedback Daniel.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I would like to get this looked into but I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Lambeth branch
Lambeth branch. Sharon couldn’t have been more helpful. Understood what was required and offered helpful advise saving me money and time. Fast efficient service. Mark was pretty good getting paperwork together but TOP marks to Sharon. Keep up the good work
2 septembre 2022
Avis spontané
Réponse de CEF - LAM
Thank you very much for your review and feedback Pete.
Best Regards
Adele Feller (Customer Services Manager)
Unclear communication between CEF internet and local store
I have used Sail St SE1 as my local store for at least 10yrs. They are usually more than helpful but it seems Terry and Chadon do not work there any more and the new staff were not as helpful. I wanted to match a product they had sold me before and showed a photo. They were sure CEF did not sell it any more. They did give me the latest catalogue but kept saying it would be best and faster (?) if I ordered on line rather than with them. I found the product in the catalogue! The online process was fine. I wanted to save energy/petrol/fumes etc and chose to have it delivered to Sail St.
I received an email saying it had been delivered. When I rang the store they knew nothing and seemingly could not trace the package by my order number. Eventually they found it ! When I went to collect it, they said there was no name on it or information for them to ring me. If this is the case it seems a strange way to do business? I am happy with my 3 purchases.
21 décembre 2021
Réponse de CEF - LAM
Thank you for your review and feedback Frances.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - LAM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.