Basically everything how it should be from placing the order to receiving it. Rather than just getting a text I've received a phone call notifying me the item was ready for collection. The item that I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10a, Sapper Jordan Rossi Business Park, BD17 7AX Shipley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service. Ordering online easy. Then got a swift refund when I had to return it. Staff very good.
L'entreprise a répondu
My new hedge cutter by Makita is brilliant. C E F made it easy to order from them really easy to collect from my local C E F branch. I would have given 5 stars but felt the box had been opened before... Voir plus
L'entreprise a répondu
The local branch [Shipley] to our head office has a knowledgeable staff with a wealth of experience and thanks to being a loyal customer for over 30 years their commitment to good customer service... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - Shipley Store
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Unit 10a, Sapper Jordan Rossi Business Park, BD17 7AX, Shipley, Royaume-Uni
- 01274 531289
4,1
Bien
5 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service. Ordering online easy. Then got a swift refund when I had to return it. Staff very good.
23 octobre 2025
Réponse de CEF - Shipley Store
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Basically everything how it should be…
Basically everything how it should be from placing the order to receiving it. Rather than just getting a text I've received a phone call notifying me the item was ready for collection. The item that I bought was a really good price compare to other diy stores.
20 août 2025
Réponse de CEF - Shipley Store
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
First class service
18 janvier 2024
Réponse de CEF - Shipley Store
Thank you very much for your review Jacqueline.
Best Regards
Adele Feller (Customer Services Manager)
Pleased to be a loyal customer.
The local branch [Shipley] to our head office has a knowledgeable staff with a wealth of experience and thanks to being a loyal customer for over 30 years their commitment to good customer service is what has kept CEF as one of our main electrical wholesalers. Anything less and we would not be able to keep our customers happy.
The product line-up is great offering high quality items at a reasonable price but also offer alternatives that can satisfy a project on a tighter budget.
Our only criticism would be getting the same level of service from out of town branches but that's not to say all branches have poor service most of the time they deal with our requests with a high level of quality customer service it's just the odd time some branches can be a little less helpful and those branches can tarnish CEF's reputation which isn't fair when you consider the service from elsewhere.
We also find their online ordering service one of the best in the business with a sleek looking intuitive layout and any queries can be dealt with professionally through their online assistance and if need be dealing direct with our local branch.
Overall we highly recommend City Electrical Factors and we are pleased to consider them a loyal customer.
8 janvier 2024
Réponse de CEF - Shipley Store
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
My new hedge cutter by Makita is…
My new hedge cutter by Makita is brilliant. C E F made it easy to order from them really easy to collect from my local C E F branch. I would have given 5 stars but felt the box had been opened before and not back in the packaging as would have been originally. Will use C E F again.
6 novembre 2023
Réponse de CEF - Shipley Store
Thank you very much for your review and feedback Mr Critchley.
Best Regards
Adele Feller (Customer Services Manager)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.