Very helpful counter staff. Placed an additional order on line and collected from counter later. Part of one item was faulty but branch provided a replacement without any problem. Not impressed to be... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 34, Norris Way, Riland Road Industrial Estate, B75 7BB Sutton Coldfield, GB
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Lisez les avis des autres
Not happy in regards to the returns policy when buying from one shop and returning a faulty item at another branch, however customer service from Sam was 1st grade. Cheers Sam
L'entreprise a répondu
Top service, easy to use app, knowledgeable staff, great prices.
L'entreprise a répondu
I have used CEF for years as my supplier for my own business. Now that I’m working for another business and have recommended CEF to them and they are very pleased with excellent service and delivery o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - SUT
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Unit 34, Norris Way, Riland Road Industrial Estate, B75 7BB, Sutton Coldfield, Royaume-Uni
- 0121 329 3488
4,3
Excellent
10 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de CEF - SUT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - SUT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good Service
Had the product i wanted and the guy on the counter was speedy serving me
16 février 2024
Réponse de CEF - SUT
Thank you very much for your review Brian.
Best Regards
Adele Feller (Customer Services Manager)
Always helpful and willing to go the…
Always helpful and willing to go the extra mile for us to get materials to our engineers on time.
31 octobre 2023
Réponse de CEF - SUT
Thank you very much for your review and feedback Paul.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful counter staff
Very helpful counter staff. Placed an additional order on line and collected from counter later. Part of one item was faulty but branch provided a replacement without any problem. Not impressed to be told there would be a £15 delivery charge for one (£18) item which was out of stock. Bought the product from elsewhere.
14 octobre 2023
Réponse de CEF - SUT
Thank you very much for your review and feedback Robert.
Best Regards
Adele Feller (Customer Services Manager)
I have used CEF for years as my…
I have used CEF for years as my supplier for my own business. Now that I’m working for another business and have recommended CEF to them and they are very pleased with excellent service and delivery of materials.
13 septembre 2023
Réponse de CEF - SUT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Not happy in regards to the returns…
Not happy in regards to the returns policy when buying from one shop and returning a faulty item at another branch, however customer service from Sam was 1st grade. Cheers Sam
24 mars 2023
Avis spontané
Réponse de CEF - SUT
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Really helpful caring staff.
Very helpful and caring at the branch. Always there to give advice.
6 janvier 2022
Réponse de CEF - SUT
Thank you very much for your review and feedback Josephine.
Best Regards
Adele Feller (Customer Services Manager)
I have excellent customer service and…
I have excellent customer service and fair prices.
I’m also happy with the selection of well made products available from good manufacturers
19 octobre 2021
Réponse de CEF - SUT
Thank you very much for your review and feedback Martin.
Best Regards
Adele Feller (Customer Services Manager)
Spot lights
I received very good service the lights arrived on time and as I wasn't sure regarding collection I spoke to a member of staff and he phoned me as soon as they had arrived .
10 octobre 2021
Réponse de CEF - SUT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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