Celtic TimberAvis 

207
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Water butt barrel is a great alternative to plastic models! The Celtic Timber team couldn’t have been more helpful when I made a mistake on the order. Many thanks for a great service.

Noté 1 sur 5 étoiles

Oak Barrel Water Butt - We purchased one of these products and installed it. The first time it filled with water it leaked between the staves. I had hoped that the wood would expand and solve the pr... Voir plus

Noté 5 sur 5 étoiles

I have purchased an oak fire surround. It arrived within a fortnight and I received helpful advice from staff about how to order my unusual size of surround at no extra cost. It’s now fitted and... Voir plus

Noté 5 sur 5 étoiles

We've purchased over 20 pieces from Celtic timber including window sills, oak mantelpiece and bench top and every piece has been absolutely beautiful. Got further items to order yet and wouldn't purc... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur

Écrit par l'entreprise

Celtic Timber has been supplying oak beams, barrels, barrel planters, and handmade furniture throughout the UK since 2007. We pride ourselves on provided the largest selection of the best quality and cheapest products, along with excellent customer service and after sales.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

207 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,7

Tous les avis

(207)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Top quality and service

Got a mantle for over the wood burning stove . Arrived swiftly and customer service was great had a small issue . My installer commented on what nice quality the wood was . Big recommendation from me and competitive price .

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Superb Company and products

Ordered 8" x 8" x 5' part worked oak beam on Sunday 8th September it was delivered to Scotland on Sunday 15th September. The company provides useful installation guides on YouTube. Allowing for the beam to acclimatize before oiling, the beam was fitted Tuesday 24th. We are delighted with the beam and the exceptional service from Celtic Timber. Many thanks.

8 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

A disappointing experience.

A disappointing experience.
I had heard good things about the company and decided to give them a try.
Ordered boards with a full bull nose but all came with only an edge round, one board also had dead knots on both sides of the board.
Company refused to acknowledge the problems, and offered to send a courier and a refund.
I would have expected them to at least offer to send a set of replacements with the courier (without the refund clearly).
Unfortunately this would mean that I would have to re-pack them up, spend a day waiting for a courier on site, and re-arrange my week.
As this is a family business I’ll chalk it down to a uniquely poor set of circumstances, but I won’t be using them again nor am able to recommend them to others.

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy customer !

Bought an oak beam to go over our fireplace and wood burning stove. Good price, arrived in the advertised time, well packaged. We went for planed & unfinished - a beautiful & characterful beam which looks even better than the website pictures. It really will be a focal point of the room.
Two cautions - check with a qualified person on where a beam can fit relative to stove and flue (distance to combustables).
- our beam is 6 x 4 inches by 5 feet - it's not exactly light to carry unless you're used to that sort of thing.
Well recommended and it's a company here in Wales

29 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality and service

Ordered an oak beam on the Saturday and it was delivered on Friday. I was a little bit dubious as to what it would look like when it arrived as not being able to 'choose' the beam was a worry for me, but I am over the moon with the beam that was sent. The little planning that was done, looks authentic and adds character to the beam. The packaging was well thought out and provided perfect protection. I would highly recommend.

22 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Firewood delivery and quality

My order of a builders bag of firewood was
Not delivered on the date promised
Dumped at the bottom of my drive instead of close to the log store as usual
Although the wood is dry, each piece is caked in mud
Pieces are much bigger than usual.
I have phoned you, and not received any helpful response

29 février 2024
Avis spontané
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Réponse de Celtic Timber

Good Afternoon Teena,

I am sorry your delivery was not delivered on the day you had requested and that you were not satisfied with the logs. Please feel free to email me kayli@celtictimber.co.uk with your order details and i can look into this for you.

Kind regards
Kayli
Celtic Timber

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, ordered 3 x oak boards which were made perfectly. On one of the boards i wanted some engraving done to my spec which was executed with perfection.

The delivery time was 3 weeks from ordering which was very good, as was notification of when courier would
deliver the product.

All round an excellent service!

18 décembre 2023
Avis spontané
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Réponse de Celtic Timber

Thank you so much Jan. It was a pleasure to work on your boards and we're glad that you love them. Have a great Christmas!

Noté 5 sur 5 étoiles

Great experience

Bought a barrel for my son’s birthday was delivered the day before as arranged. Communication was spot on good customer service. I can’t comment on the the barrel as not seen it but my son is delighted 🤩 Thank you. Would definitely recommend the Guys at Celtic Timber

7 décembre 2023
Avis spontané
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Réponse de Celtic Timber

Thank you so much for your lovely review and your kind words, Liz. I really appreciate it

Noté 1 sur 5 étoiles

SGK Distribution very unprofessional

Only received 2 of 3 packages from SGK Distribution that Celtic Timber uses , driver said he was getting last one of van then did a flying runner , then seen he’s faked my signature for delivery, very unprofessional couriers please beware before ordering or ask them to use a different company , can’t comment on mantle surround , because I’ve only received half of it

10 décembre 2023
Avis spontané
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Réponse de Celtic Timber

Hi Mark

I am so sorry to hear this. We have been in touch with SGK and they are going to redeliver the third piece ASAP. This is a relatively new service that we are using and are reviewing constantly and will bear this sort of feedback in mind.

Might I ask that you consider leaving this feedback with SGK rather than on our profile. This is more likely to help them with their service as they will be receiving the feedback directly - https://uk.trustpilot.com/review/sgkdistribution.co.uk

Please let me know if there is anything else I can do.

Kind regards
Jon
Celtic Timber

Noté 5 sur 5 étoiles

Bespoke length oak mantle

Ordered a bespoke length oak fireplace mantle beam recently, and it was delivered today.
Excellent service all round - Excellent quality and as anticipated (we used CT about 7/8 years ago for another mantle); supplied quickly; very well packaged and all at a very reasonable price.
Looking forward to fitting it and watching it mature in colour and see the natural cracks & splits emerge in the coming years - at least that’ll be my excuse for spending so much time in front of the wood burner 😉

5 décembre 2023
Avis spontané
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Réponse de Celtic Timber

Ha, thank you so much for your wonderful review John. We are so glad that you love your beam!

Noté 3 sur 5 étoiles

Product description not quite accurate but nice enough

Surprisingly low price for a "james martin style' chopping board. Not exactly James Martin style but nice enough. Arrived 2 weeks after ordering, very well packaged, would prefer a non signed for service as i'm not staying in for a £20 product delivery that needs a signature (try Royal Mail T24 service, it's incredible). A very nice board, flat and smooth, but I would have appreciated if the product description had mentioned SOMEWHERE that the board arrives untreated. Board butter came with it but from what i've read about making a chopping board, a coat of oil/wax isn't really enough for longevity. Scant instructions. Nevertheless, if it works, I would order another.

7 septembre 2023
Avis spontané
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Réponse de Celtic Timber

Hi Julia

Many thanks for your review and we're delighted that you like the chopping board and appreciate the value it is offering.

Our description does state "Your chopping board will come hand sanded to a smooth finish and will be sent with a food-safe protective Board Butter (a blend of natural beeswax and food-grade oils, all produced and sourced in Wales)."

As you say, a coat is very rarely sufficient so sending a pot allows you to top up the board at your convenience and when required.

Hope this makes sense and thank you again
Jon
Celtic Timber

Noté 5 sur 5 étoiles

Good condition oak barrel water butt

I found this company straightforward to order from, with good communication. I'm pleaed with the oak barrel I bought from them. Obviously it's used, but in good condition and holding water nicely with no leaks.

4 mai 2023
Avis spontané
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Réponse de Celtic Timber

Perfect, thank you so uch for your lovely review Zoe! Glad that you like the barrel

Noté 1 sur 5 étoiles

Terrible quality products

Wow what a terrible company to buy from, purchased
A supposedly oak chopping board from them. It turn out to be 3 pieces of wood glued together, I have only had it a couple of weeks. Put the butter on as requested by them, now it’s all splitting on the glue joints. This product was not cheap, when I complained
Got sarky emails back , informing me because it’s a natural product it will be prone to movement and splitting as it says on their website. Well the oak furniture I have in my boys bedroom has not split😂😂😂 if it had been a solid piece of oak this would not have happened.instead of 3 pieces of wood glued together, I am not going to get any further progress with these thieves.So it’s gone in the bin ordered a new one from a proper wood company. Please do not give these people your hard earned money, because they’re so called customer service just try to palm you off.
🤠🤠🤠🤠that’s what they are.
Thank you
Hope you don’t get conned like I was

6 août 2023
Avis spontané
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Réponse de Celtic Timber

Hi Gary

Thank you for taking the time to leave us a review. We do advise about joins on the top bullet points of the description on the website. For wide pieces of oak, a single piece would be incredibly likely to cup. Adding joins to the chopping board increases its durability and decreases the likelihood of movement.

We were in no way trying to palm you off and I am sincerely sorry if that is the impression you got. Our response was that the size of the crack is not something that concerns us at the moment and to get back in touch with us if it gets any deeper.

You are well within your right to return the board to us for a full refund. I shall contact you with the details on how to do so.

Kind regards
Celtic Timber

Noté 5 sur 5 étoiles

On the Block

Excellent communication and the chopping board exceeded my expectations. Fabulous

9 juin 2023
Avis spontané
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Réponse de Celtic Timber

Thank you do much for your review, John. We're delighted that you love the board 😊

Noté 5 sur 5 étoiles

Perfect 70 gallon barrel ice bath

Recently purchased a 70gallon barrel as an ice bath. I was slightly nervous about delivery as some reviews on that were poor but everything went perfectly.

The barrel was heavier than I imagined but rolled easily in to place.

The 70gallon option is a perfect size for me (6 foot, 14 1/2 stone). I had the optional internal seat added but I’m not sure it was necessary as with buoyancy and my knees braced against the side I don’t think I actually sit on it.

The barrel is watertight as promised. I didn’t order the tree trunk step as I have some steps already so can’t comment on that.

Highly recommend Celtic Timber

30 mai 2023
Avis spontané
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Réponse de Celtic Timber

Thank you so much, Allan! What a lovely review and we're so glad that you love your barrel

Noté 5 sur 5 étoiles

Fantastic barrel!

An absolute joy to deal with and the most wonderful barrel is now taking pride place in our garden. Dipping daily so plenty of use - even had neighbours purchasing too as so impressed.
It looks amazing and cold dips is doing wonders for our health, mentally and physically. Great company with a great product!! Highly recommend!!

21 avril 2023
Avis spontané
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Réponse de Celtic Timber

Thank you so much! What a lovely review to read. So glad that you are pleased with your purchase!

Noté 5 sur 5 étoiles

Multiple purchases made and nothing but a good experience

I have now bought four large Waney edge Oak shelves, a Oak mantle beam and a Waney edge Oak work top for my bathroom. The products look stunning in situ in my cottage and I have found Celtic Timber to be very consistent. It is refreshing dealing with a personable company who are happy to discuss and who are across the detail of an order.

I have recommend Celtic Timber to a familiar member who has also have a very positive experience and I would not hesitate to endorse this family firm to anyone who is looking for quality solid wood products.

13 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Went well and eco-ish packaging

Wooden mantlepiece arrived within the timeframe they suggested and looks great. Packaged with mainly eco packaging too, which is always a win. A tip: if you don't know what colour you want, you can always buy a the lightest timber colour and stain it yourself later

5 juillet 2022
Avis spontané
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Réponse de Celtic Timber

Thank you so much for your lovely review, Luke. Just to clarify, the oils are sent separately, all the wood is its natural colour when it leaves us.

Thanks
Jon

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