Central Housing Group Avis 442

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been with Central Housing for nearly 20 years. have always received very professional service. Although rent might be less than market rates, the trouble free management makes up for it👏🏼�... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have just extended my contract for another two years. My property has been professionally managed by Central Housing for nearly twenty years. Just a first class property management company with exce... Voir plus

Noté 4 sur 5 étoiles

Central housing group is a very good property management team. Their communication is excellent, they keep you informed when dealing with any issues, they always provide solutions and alternatives wh... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière
  2. Société de gestion immobilière
  3. Agence immobilière

Écrit par l'entreprise

Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.


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4,7

Excellent

TrustScore 4.5 sur 5

442 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,7

Tous les avis

(442)

36 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional service where nothing is too much trouble.

I have been using Central Housing Group for over 3 years now. Myself I am a professional landlord with a small portfolio of rental properties. However without a shadow of doubt when my tenants leave I will be transfer my properties to Central Housing Group. Why????

The team are extremely professional and are always available to take my call and deal with any items of concern.

Recently I went through a re-mortgage and needed to arrange for the Surveyor to pop round. I rang Central Housing Group and they said they will work with tenants and mortgage company and i should not be troubled.

I have used the full management service, therefore I don't get the calls from tenants (which always seem to happen on a Saturday night when I am out with family). They also visit the property on a regular basis just to make sure everything is ok and there are no issues.

I am so impressed with their service that i am in the process of buying additional places just so I can rent it via them.

13 octobre 2020
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Réponse de Central Housing Group

Thank you for this amazing review Paren.

We understand that your family time is way too precious to be spent worrying about your property so we do our very best to make sure that you can sit back and relax, knowing that your property is in safe hands.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

I recomment Central Housing as a trustful and honest agents

I was recommended to this organisation by someone I trust. I contracted with Central Housing Group and till now I have had no problems. All issues are dealth with immediately without accuring extra costs. I get full information and statements on time. All is done by email and confirmed by letters. I am extremely happy with this organisation. I have had so many problems in the past with those so called Estate Agents and for the last few years I have not been troubled at all and my stress levels have gone down.

29 septembre 2020
Avis spontané
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Réponse de Central Housing Group

Thank you Vibhuti.

We are here to take the stress and worry out of managing your property, leaving you free to get on with your life without worrying about costly evictions, repairs or chasing rent arrears.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, and a great company that I trust to rent out my property. Have been using them for over 10 years without any issues.

1 septembre 2020
Avis spontané
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Réponse de Central Housing Group

Thanks Graham, it means a great deal to us to hear that you trust in us to manage your property.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Central housing have taken care of…

Central housing have taken care of everything for us, and by letting us spread the cost has made the whole process painless and affordable.

20 juillet 2020
Avis spontané
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Réponse de Central Housing Group

Thank you for your review.

Letting your property should always be a painless and stress free experience. I'm pleased to hear that we have been able to assist.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Flat Refurbishment

I am writing to let you how satisfied I am with the Central Housing Group for the speed in which Deniz and the team, got all the kitchen, furniture, decorating, and carpets quotes together. They were more than competitive and made it quite easy for me to agree to.
The contractors came into my two bedroom property and fully stripped it from top to bottom and completed the refurbishment to a fantastic standard within one week, the before and after pictures taken fully supported all this which meant I did not have to visit, they looked that good and safe to say, the inspection was passed.
So once again I would like to thank all at CHG for delivering such a brilliant service and for their consistency in all matters over the years. I know I can confidently recommend them and their team to anyone who may be thinking of renting out their property, and from that confidence I have always been happy to renew my contract once the renewals comes around.
Keep up the great work!

Many thanks again

Desmond Smith
Landlord

15 juillet 2020
Avis spontané
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Réponse de Central Housing Group

Thanks Des.

We were able to completely refurbish your flat without you having to suffer any loss of rent which makes the process much less painful!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Appraisal of my flat

I was impressed by their representative romesh who was very honest and forthright with his appraisal of my flat .He also gave me sound advise as the way forward in order to rent my property out.

13 juillet 2020
Avis spontané
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Réponse de Central Housing Group

Thank you David.

We aim to make letting your property with Central Housing Group as easy and stress free as possible right from the start.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Central Housing Group recommended.

Central Housing Group have been managing our property for many years now. We are very happy with the services they have provided:-
Always someone at the end of the phone, polite and helpful.
Any queries resolved and answered efficiently.
Rental payments received always on time.
Have recommended them many times.

27 juin 2020
Avis spontané
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Réponse de Central Housing Group

Thank you Ken, looks like we tick all the boxes!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Great company to have managing my small…

Great company to have managing my small portfolio of 7 properties, always incredibly professional, courteous and really have their eyes on the ball in terms of keeping the properties in check, communicating with me and organising works to be done efficiently. Have just renewed all for another 3 years abd delighted to do so. Highly recommended. Thanks all at Central Housing!

24 juin 2020
Avis spontané
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Réponse de Central Housing Group

Thank you so much for choosing us to manage your portfolio for another 3 years Dinesh.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

I have been with Central housing group…

I have been with Central housing group for 9 years, they are very good and professional people who deals with problems and repairs promptly. I will recommend them.

10 juin 2020
Avis spontané
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Réponse de Central Housing Group

Thank you Zuke. We wish you every happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Fantastic company.

Fantastic company.
Extremely helpful, always go the extra mile.
I have personally dealt with this company for 8 years and never had any problems.
Highly recommended.

10 juin 2020
Avis spontané
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Réponse de Central Housing Group

Thank you Sarah. We wish you every happiness in your new home.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Truly Selfless

I have had occasion to deal with Romesh in the past, on behalf of my client, and he was always extremely helpful. However, on this occasion, I dealt with him directly and I was amazed at the level of service he offered. He went over and above the call of duty to deal with the issue at hand. I was honestly quite stunned at his selflessness. It was a breath of fresh air. Romesh isa rare breed and I am very grateful to him.

8 juin 2020
Avis spontané
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Réponse de Central Housing Group

Thank you for your kind words. I will make sure that I pass your comments to Romesh.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Very Pleased

We have rented our house through CHG as a landlord.

Our relationship as a landlord /tenant started from Dec 2019, however we were in contact with the company 4 months before Dec 2019 during which we carried out various jobs/activities to bring the house up to mandatory standards. They made all the possible expenditure to us very clear from the get go and assisted us at every point. They were very cooperative and professional throughout.

I would recommend CHG wholeheartedly and I have full confidence that CHG would not disappoint future landlords.

12 mai 2020
Avis spontané
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Réponse de Central Housing Group

Thank you so much, I am pleased to hear that your experience with Central Housing Group was positive from the start.

We know that getting your property ready for letting can be a daunting task, but we are always on hand to answer any questions that you may have.

We can make recommendations or even arrange for our approved contractors to carry out the necessary works on your behalf.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Never had any issues with the team

Never had any issues with the team
They always provided excellent services

23 avril 2020
Avis spontané
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Réponse de Central Housing Group

Thank you Mr. Williams, we appreciate your kind words and longstanding custom.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Very well organised

Very well organised, professional and extremely helpful. We have been with Central Housing Group for over 10 years and cannot see us going to anyone else.

28 mars 2020
Avis spontané
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Réponse de Central Housing Group

Thank you for your kind words.

It has been our pleasure to manage your property and we look forward to many more years to come.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Feedback for Central Housing Group

Central Housing Group have been managing my property for well over a decade now. During that time I have found all staff to be friendly, open, honest and always there to listen. My rent has always been paid on time and has never been late. They have been very patience with me as at times I can be difficult to get hold of. Recently I had some concerns and they were all ironed out to my satisfaction and was even called over the weekend to keep me posted.

If anyone needs an open and honest Letting Agency to manage there property then I would not hesitate to recommend Central Housing Group. What's important to most landlords is cashflow and as I stated above I have always been paid on time. I have just recently signed a new contract for another 3 years. Keep up the good work.

23 mars 2020
Avis spontané
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Réponse de Central Housing Group

Thank you for this. We do our very best to go the extra mile for our landlords be it always being available to paying your guaranteed rent on time every time.

In uncertain times such as the ones we are all facing at the moment it has been important for us to make sure our landlords can be certain of one thing, and that is that their rent will be paid.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 4 sur 5 étoiles

Reliable organisation

CHG guided us through the rental process very well. They have been attentive to our property and ensured repairs have been undertaken in a timely manner when required. All staff we have had contact with have been approachable and responsive. Would recommend letting your property through them.

23 mars 2020
Avis spontané
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Réponse de Central Housing Group

Thank you for taking the time to post this review.

Your feedback that we receive is very much appreciated.

We appreciate your recommendation and hope that the service we continue to deliver ensures that we get a 5 star review next time!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Excellent management of properties .

Excellent management of properties .. very courteous and helpful staff..

10 février 2020
Avis spontané
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Réponse de Central Housing Group

Thanks Lorna, we appreciate your custom and loyalty.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Central Housing has been managing my…

Central Housing has been managing my property for over 10 years now and I am quite impressed with the way all matters are handled whether it is maintenance, repairs or refurbishment which has just been completed to a good standard in a short time. The property is now as good as when first rented out through the company. The rent is always paid on time. The company stands out for their professionalism, service and excellent communication.

21 janvier 2020
Avis spontané
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Réponse de Central Housing Group

Thank you for your kind words Mr. Odedra.

We pride ourselves on our high standards and it is rewarding to know that this is appreciated by our valued landlords.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Noté 5 sur 5 étoiles

Seamless process to rent our flat…

Seamless process to rent our flat through central housing. They look after everything and are fantastic to work with. Would definitely recommend them.

20 janvier 2020
Avis spontané
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Réponse de Central Housing Group

Many thanks for choosing us to manage your property Lewis.

We hope that you enjoy a stress free life knowing that your guaranteed rent will be paid on time each month.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

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