Central Joinery Group Avis 

148
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Service was great. Initial visit from Vince explained our options and measured up. He guided us through ideas we hadn't thought of which enhanced the look of our staircase. The fitters arrived on t... Voir plus

Noté 5 sur 5 étoiles

An amazing team who were professional and respectful throughout, excellent communication . Arrived sharp as planned and worked hard tidying up at end of day. I’m so happy with the workmanship, Gar... Voir plus

Noté 5 sur 5 étoiles

Met them at the NEC show. Not pushy and accurate with costs then and throughout. The 2 men that did the work were professional, delightful, neat and tidy workers with a gazebo workspace outside an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had Central Joinery recommended to us by our longstanding cabinet maker, who himself is excellent so we had high hopes. We haven't been disappointed! Mark Wrath from the company immediately respo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Menuisier

Écrit par l'entreprise

Central Joinery Group is comprised of three divisions, each specialising in manufacturing an extensive range of high quality, beautifully crafted & responsibly sourced timber products. Total Customer Satisfaction is our company ethos, from the first order through manufacture, delivery and installation (if required) we take great pride in everything we do, striving to exceed expectations and developing valued relationships with customers large and small for many years to come.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(148)

30 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service right up to the very…

Excellent service right up to the very top,speedy delivery and an excellent quality product at a competitive price… would always recommend them!

28 mai 2024
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Réponse de Central Joinery Group

Thank you very much David for your kind words and choosing Central Joinery.

Noté 5 sur 5 étoiles

Surveyed the stairs fitted absolutely…

Surveyed the stairs fitted absolutely perfectly. Delivered when I need them . Very well organised.

19 avril 2024
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Réponse de Central Joinery Group

Thank you Neil for your kind words and choosing Central Joinery Group.

Noté 5 sur 5 étoiles

Completely trustworthy firm

Met them at the NEC show. Not pushy and accurate with costs then and throughout. The 2 men that did the work were professional, delightful, neat and tidy workers with a gazebo workspace outside and hoovered up afterwards. Putting in a 2nd handrail matched the other ones style perfectly. I was astounded that they angled the corners around the top of the bend beautifully so it's wonderfully smooth. Completely trustworthy firm.

20 novembre 2023
Avis spontané
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Réponse de Central Joinery Group

Thank you very much Nicky for such wonderful feedback and choosing Central Joinery.

Noté 5 sur 5 étoiles

Excellent service from Vince who…

Excellent service from Vince who arranged everything from design to installation. The fitter Kev, did a superb job. The new stairs are a massive improvement. Highly recommended.

2 avril 2024
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Réponse de Central Joinery Group

Thank you very much for such kind words and choosing Central Joinery. I will pass your feedback on.

Noté 5 sur 5 étoiles

We're absolutely thrilled with our new…

We're absolutely thrilled with our new staircase! Central Joinery provided excellent communication from the very beginning, keeping us informed throughout the entire process – from the initial survey to the final installation. The installation team was incredibly skilled and left everything clean and tidy. We wouldn't hesitate to recommend Central Joinery to anyone looking for exceptional craftsmanship.

14 mars 2024
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Réponse de Central Joinery Group

Thank you very much for such kind words and choosing Central Joinery for your staircase we are delighted you are happy.

Noté 5 sur 5 étoiles

From start to delivery was an excellent…

From start to delivery was an excellent experience. Thank you for a great service with very pleasant staff. Will definitely use your company again.

18 mars 2024
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Réponse de Central Joinery Group

Thank you very much for your kind words and choosing Central Joinery.

Noté 2 sur 5 étoiles

Mismanaged order

Four white balusters on staircase were supposed to be replaced with new wooden ones. After installation of glass side panels and a new wooden handrail it was stated it would then be too difficult to replace the old balusters and had to be left.
Similar issue was had for newel caps, 5-6 required replacing with the same wooden effect to match the new handrail but was left out. This was only done after contacting customer support which also adjusted the overall cost.
Installer did good work, but the staff member who came to measure and order mismanaged it all.
Overall, I wouldn’t go though the hassle this company caused again.
Edit: installer even stated it was strange why the different coloured posts were left out by whoever measured.

16 janvier 2024
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Réponse de Central Joinery Group

Hi Alex,

Thank you for your feedback although your comments are very disappointing and very confusing. If you are referencing the newel posts, It was made very clear at the point of your survey that these could not be replaced as these were structurally supporting the staircase. We did however offer to clad these but this was declined by the homeowner. However, when attending the site to meet the customer (who wasn’t our customer as we were dealing directly with you) Our installation team offered to replace the newel caps to match their oak handrail. This cost was then passed on to you. If you would like to discuss this further, please give us a call on 01283 212142

Noté 5 sur 5 étoiles

Great product and very helpful rep that…

Great product and very helpful rep that was on hand to answer my questions
Would recommend very highly
We had a wonderful oak and glass stair case and balcony looks fantastic

6 mars 2024
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Réponse de Central Joinery Group

Thank you for your kind words and choosing Central Joinery.

Noté 5 sur 5 étoiles

Exceptional Quality and first class craftsmanship

Exceptional Quality and first class service from beginning to end everything done on or before time.
The fitters were extremely good with an eye for detail ensuring a quality finish. Good to see old fashioned craftsmanship is alive & kicking

15 mars 2024
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Réponse de Central Joinery Group

Thank you Stephen for great review I will ensure your kind words are passed on.

Noté 5 sur 5 étoiles

Having used Central Joinery for over 10…

Having used Central Joinery for over 10 years I can honestly say that the service, price and quality continues to improve, always a pleasure to do business, thank you

20 février 2024
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Réponse de Central Joinery Group

Thank you very much for your kind words and also your continued support Richard.

Noté 5 sur 5 étoiles

Very prompt service

Very prompt service , Vince was very knowledgeable and understood our needs.
Really happy with the cost also
Highly recommended and will use again 100%

16 février 2024
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Réponse de Central Joinery Group

Thank you for your kind words I will ensure Vince gets the great feedback.

Noté 5 sur 5 étoiles

Custom staircase easy at all steps

Great service from day 1, surveyor very knowledgeable, great price communication perfect through the whole process.

19 février 2024
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Réponse de Central Joinery Group

Thank you very much for your great feedback and choosing Central Joinery.

Noté 5 sur 5 étoiles

Martin is very helpful in making…

Martin is very helpful in making decisions for the client, he will explain everything, help and advise, he is amazing

9 février 2024
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Réponse de Central Joinery Group

Thank you very much for your kind words I will ensure Martin gets your feedback.

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. Fair price.
Great product

2 février 2024
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Réponse de Central Joinery Group

Thank you for your kind words and for choosing Central Joinery.

Noté 4 sur 5 étoiles

Overall good experience

Overall good experience. Make sure you are clear about the lead times. Mine turned out to be longer than I was under the impression it would.

22 janvier 2024
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Réponse de Central Joinery Group

Thank you Maxim for your review we are very happy that you had a good experience and are pleased with your staircase, I will ensure your feedback is passed on to our transport department about the lead time.

Noté 5 sur 5 étoiles

Stairs were delivered on time I was…

Stairs were delivered on time I was well informed of delivery time and contacted by delivery driver as requested etc

24 novembre 2023
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Réponse de Central Joinery Group

Thank you very much for your kind words and taking the time to leave a review.

Noté 5 sur 5 étoiles

Excellent

Extremely pleased with our refurbished staircase. Fitters (Andy and Tom) were friendly, highly skilled and very professional. Five star service and high quality product, thank you. Highly recommend.

14 novembre 2023
Avis spontané
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Réponse de Central Joinery Group

Thank you very much Rob for your great review I will ensure Andy and Tom see your kind words.

Noté 4 sur 5 étoiles

Good workmanship.

Good workmanship.
Polite and helpful.
Pleased with result

18 octobre 2023
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Réponse de Central Joinery Group

Thank you very much for your feedback Fiona, we are delighted you are pleased.

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