I have been with Certainty Property for just over 2.5 years. For about 2 years, the comms has been atrocious and below minimum standards for any company. However, within the last 5 months, I have... Voir plus
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Simon is pathetic, no sense of talking, very rude and greedy, stay away from these liars
Very poor communication often taking a week or more to reply to emails even with urgent matters. Did not submit QCAT application on time, despite being reminded multiple times, in writing. Incorrectly... Voir plus
Have loved dealing with my property manager and the entire team at Certainty Property. They got back to me the day I submitted my lease application and let me know that the owner had approved my app.... Voir plus
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Fantastic Service from the Queensland team
Connor and his team in Queensland have showed their professionalism and dedication in presenting my properties with fantastic photos and description ready for new tenants to view online and in person.
Thanks Certainty
Connor at Certainty Property has been…
Connor at Certainty Property has been our property manager for our 3 bedroom home at Pallara for over 9 months now. He is incredibly friendly, professional and knowledgeable.
The whole process has been simple and effortless, from finding good tenants, organising thorough inspections, and liaising with the builder, he has managed everything. I cannot fault him at all.
There was once instant that is noteworthy, where Connor went out of his way to meet a tradesperson at the property that had misplaced their key. The tradesperson called me asking if I was able to give access to the home, however I was working away at the time. I contacted Connor and he went out of his way to meet at my property. It really was an inconvenience as he was at another property 30 minutes away.
I was really grateful for his kindness and for me this instance really spoke to his character and professionalism.
Connor has been a delight to work with and we look forward to working together for the foreseeable future. I would highly recommend Connor if you are looking for a good property manager that prioritises and understands the needs of the property owner. I highly recommend him and the team at Certainty Property.

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Very smooth experience
Very smooth experience, krish was straight forward and met all my expectations and more. Would highly recommend.

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Certainty property has been very easy…
Certainty property has been very easy to deal with - they got me into a suitable property almost immediately and the process was very simple. Would rent through them again.

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I have used certainty as both a tenant…
I have used certainty as both a tenant and a home owner and I couldn’t recommend them more. My experiences on both sides were fantastic. I would recommend them to anyone looking for a reliable property manager.

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Certainty Property is one of the best…
Certainty Property is one of the best companies to deal with. Maryanne has provided me with exceptional service since day one and has made the process so smooth and easy. I can’t thank her enough for all her hard work. I recommend her to all my friends and family looking for a reliable and efficient property manager.

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Highly recommend Maryanne!
I had an excellent experience with Maryanne. Her intelligence, helpfulness, attentive listening, and ability to provide solutions and alternatives made our interactions smooth and stress-free. I highly recommend Maryanne!

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Maryanne is amazing!
Maryanne is amazing!
Maryanne not only goes out of her own way to be helpful but she’s also a great listener. She is knowledgeable within her job which is what you want to be dealing with.

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Always Reliable
My property manager is always a delight to speak with. She is very insightful and reliable.
All processes have been smooth.

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Great communication
I’ve had a very pleasant experience with my property manger for our property in Victoria. Simple processes and great communication!

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Maryannes professionalism is absolutely…
Maryannes professionalism is absolutely amazing!!! She assisted in finding the perfect tenant for my newly renovated home. I highly recommend her anytime.

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Amazing assistance
The assistance I have received throughout leasing my property with Maryanne has been amazing. She has directed me step by step and I would highly recommend her!

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Seamless experience
Maryanne is a wonderful property manager.
The communication was great and she assisted with any enquiries/questions I had throughout the entire process.
I would highly recommend her and the team!

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Absolutely Amazing
I recently switched over to Certainty Property and i can confidently say working with Maryanne and her team has been an exceptional experience.
Professionalism and Communication was easy as Maryanne is very responsive to all questions regarding the property, giving the best advice and offering exceptional services due to her taking pride in her work taking extra time and care to help explain everything to me. I'm very comftable knowing my property is in safe hands.
Thank you Maryanne and your team, your Absolutely Amazing.

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I would highly recommend
I would highly recommend certainty property. Such a simple and great experience while leasing our property. Also would like to thank Maryanne for taking us under her wing and walking us through everything step by step, amazing team!

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Competitive fees but...
We signed up with them after the previous property management company went into administration. Certainty had competitive fees, but we were deeply disappointed if not disheartened. During the handover period, I have asked them to follow up regarding the pet request from the tenant. I asked repeatedly about asking the tenants to sign a pet clause but Certainty never gave me a straight answer and just ignored my request. I tried following up a couple months after and still no luck. Each time they would reply saying they have followed up with the tenant, but I never had any clue whether the tenants did actually adopt any pet at all.
In one routine inspection, they failed to inspect one room downstairs, which I asked for an update after receiving the report, and again, absolute silence.
We then decided to move on and found a new property manager. Only then, we found out the tenant has had arrears in payments. We were not informed about the situation at all. Dissatisfied with the service, we went and left a Google review, only to be sent an email from them saying they want to serve us a Concern’s Notice, and that they will be seeking damages for Injurious Falsehood in the Magistrate’s Court, unless we took the review down. My husband did remove the review but I’m posting the whole truth again here.
Amazing team and service
Amazing team and service, could not be more happier with the results as a first time landlord. Maryanne has offered great service throughout.

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fantastic experience
I've had a fantastic experience with the Certainty Property team, they have made the process of leasing my property easy. Dedicated, professional and very knowledgeable! I would highly recommend Certainty Property.

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Maryanne is a sensational property…
Maryanne is a sensational property manager and I’m very impressed by her work ethic. She is always attentive to all my enquires and I feel my property is safe in her hands!

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Maryanne has been exceptional with her…
Maryanne has been exceptional with her work. She has assisted us with our properties and has been very helpful and insightful. It’s hard to find pretty good property managers but with her our management journey with her has been without a doubt the best yet.

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