2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz... Voir plus
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Lisez les avis des autres
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app ar... Voir plus
Sweet rep. Very responsive. When I indicated I was having difficulty understanding her, she slowed down her speech and spoke slowly and enunciated her words more clearly and did it WITHOUT attitude or... Voir plus
L'entreprise a répondu
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
À propos de l'entreprise
Écrit par l'entreprise
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Cerulean Mastercard®
Écrit par l'entreprise
- Leave us a review
- Have a Cerulean Mastercard®? Leave us your feedback!
Coordonnées de contact
Etats-Unis
- (866) 449-4514
- ceruleancardinfo.com
4,7
Excellent
7 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The agent was very understanding to my…
The agent was very understanding to my situation and helped resolve my issue. Very courteous & respectful.
19 avril 2026
Muy bueno me encanto la atención y la…
Muy bueno me encanto la atención y la amabilidad de la persona que me atendió fue muy profesional gracias
20 avril 2026
Very professional
19 avril 2026
Limited Service Reps
Limited Service Reps. Haven't been able to touch my money although I paid two payments both on the 16/17
19 avril 2026
Friendly service
19 avril 2026
Very good costumer service especially…
Very good costumer service especially the last person I talk to….. service not so much
18 avril 2026
Lost card, and late fees all taken care of!
2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz my payment was late. So I called and spoke to someone who was super helpful and was able to take off that late fee since I was in the middle of getting a new card. I was really appreciative I'm trying to get my balances down low in any little bit help.
18 avril 2026
Great customer service agent
Great customer service agent. He was fast, efficient, and addressed my concerns. Exceeded my expectations.
18 avril 2026
Helped my issue
17 avril 2026
Was very helpful and explained to me…
Was very helpful and explained to me exactly what was going on and why
16 avril 2026
customer service
16 avril 2026
Absolutely the worst Customer Service…
Absolutely the worst Customer Service ever ! I called 3 different times and 3 different foreign customer service representatives that had the worst accent ever . Their English was beyond comprehension . Then they transfer me to a Supervisor , Antonio Victorio , Employee ID anvictor . He spoke English like a pre schooler practicing a 3rd language . Listen … this is a waste of the customer’s time. Putting a non English person who speaks English poorly at best into the role of a customer service representative is the ultimate disrespect of a customer ! It means that you at Card Services and/or the Bank of Missouri value money over Good Customers . This is not a paragon for success . What should have taken 60 seconds or less cost you the company over 25 minutes of time , and in those twenty-five minutes all that you managed to accomplish was to take a Good Loyal Transactional Customer and turn him into someone that does not ever want to do business with you again.
16 avril 2026
Avis spontané
Christian was amazing
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app are absolutely terrible and as soon as I get it paid off again I’m canceling it. Didn’t realize how bad it was until lately so I’m not sure if it’s new changes or if I’m just now noticing.
15 avril 2026
Was very polite
Was very polite
Helped me with everything I needed
Was easy to understand as well
Yay!
15 avril 2026
Great customer service!
15 avril 2026
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