Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had een afspraak op 21 maart. Helaas is er wat verkeerd gegaan met de tijd, maar de medewerker (Rita) was onwijs vriendelijk en flexibel. Ik kon toch naar de afspraak komen en ze heeft mijn gehele beh... Voir plus

Noté 1 sur 5 étoiles

I ordered Snow White Powder 50g in Feb 2024 and haven't received it yet. I sent many emails and post letters including one that the Citizens Advice recommended. We are now in the process of escalating... Voir plus

Noté 1 sur 5 étoiles

I placed my order on 28th October, and according to their website, UK standard delivery takes 2 - 4 days. It’s now 5th November, and I have received absolutely nothing. I’ve sent three emails (... Voir plus

Noté 1 sur 5 étoiles

I had an awful experience with CG Skincare. I placed an order and never received the product. What’s worse, I started noticing recurring charges on my credit card despite not signing up for an... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

Start your skincare journey now with CG Skincare; a Uk based company specializing in natural products targeted to tackle hyperpigmentation, acne & skin dullness.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Erg flexibel

Had een afspraak op 21 maart. Helaas is er wat verkeerd gegaan met de tijd, maar de medewerker (Rita) was onwijs vriendelijk en flexibel. Ik kon toch naar de afspraak komen en ze heeft mijn gehele behandeling gedaan. Super fijn!

21 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I placed an order in October, delivery quoted was 5 days. I've e-mailed their "helpline" 4 times now, and not received a single response. This is clearly a scam

13 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

1 Star – Terrible experience, possibly a scam

I placed my order on 28th October, and according to their website, UK standard delivery takes 2 - 4 days. It’s now 5th November, and I have received absolutely nothing.

I’ve sent three emails (on 2nd, 4th, and 5th November) to their contact address no reply at all. Not even a confirmation or tracking update. It’s extremely frustrating and feels completely unprofessional.

At this point, I’m genuinely starting to believe this company might be a scam. They take your money and then ignore all communication. I will be reporting this to my bank as fraud if I don’t get a response soon.

Please be careful before ordering from this site. I wish I had checked reviews first. Terrible service, zero communication, and no product received.

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I transfered 52pounds into your…

I transfered 52pounds into your account, up till now, I did not receive my skin products. No messages from CG skincare. And no email to explain what was going on.
Recently, I noticed that they are back on Instagram, I messaged send an email for a refund since I didn't get my products and there has not been any response from them. I won't be quiet until I get back my money. So people should beware of them.

26 juin 2025
Noté 1 sur 5 étoiles

Scam - Beware

I ordered Snow White Powder 50g in Feb 2024 and haven't received it yet. I sent many emails and post letters including one that the Citizens Advice recommended. We are now in the process of escalating the issue. Beware - if you buy you won't get your material or your money.

17 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam Website – Avoid at All Costs!

I had an awful experience with CG Skincare. I placed an order and never received the product. What’s worse, I started noticing recurring charges on my credit card despite not signing up for any subscription.

I emailed their customer service multiple times and never received a single response. No phone number, no help, just complete silence. This feels like a scam operation designed to steal your money and disappear.

Do not trust this website – they take your payment, don’t deliver the product, and then keep charging you without permission. I’ve had to contact my bank to dispute the charges and block them.

Save yourself the headache and stay far away from CG Skincare.

26 juin 2025
Noté 1 sur 5 étoiles

Fraud

I ordered the first time and wanted to cancel but no one responded to my email . I never got the product I paid for and my money was never refunded to me . No one responded to my emails .

26 juin 2025
Noté 1 sur 5 étoiles

SCAMMMERS! DO NOT ORDER

SCAMMMERS!!

PLEASE DO NOT ORDER.

I ordered last year, spent over £300 and they never fulfilled the order. They then disappeared with all the money and have now come back. They are a scam company, please see all the reviews!!!

9 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered from this company in 2022

I ordered from this company in 2022, £85 for a bottle of lotion, I did a patch test and it gave me a horrible reaction! I did this because I could tell instantly the bottle didn’t look professional and had no ingredients or information on the back of a poorly stuck on label, so I sent it straight back. They ignored mulitiple emails and I never got my money back despite returning it a day later!!! Then the website closed down and because they’ve since reopened it I’ve emailed again, twice, no response again! I’ll be reporting this website. PLEASE AVOID THIS FRAUDULENT COMPANY ITS A SCAM.

8 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers! Run!

Placed an order on 5th March 2024 and yet to receive any. I used my fiancé’s credit card and the total bill is EU$800. He is livid and have contacted the Credit card company to take action.
I have contacted CGskincare via email multiple times with no responses. They completely ignored me and it hurts.
Now, their website is shut down but i still see them on Amazon and other 3rd party sites. I really hope the credit card company get them real good.

My Order ID is CG8612GB

24 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Please do not order.

Have placed an order end of January worth 100 pounds. Order has not been received and now all emails are being ignored. I am looking into legal action:

18 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Just awful.

Just awful.. placed my order on the 24th of January worth £432 order number
ORDER #CG8542GB. Im yet to receive anything and it’s now almost March! No reply whatsoever! Contacted them via email, Instagram, even through a youtuber that recommended them, still nothing.Just a bunch of scammers!!

24 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Missing order…

Placed an order two weeks ago and never received the item or a confirmation that it was shipped. Tried contacting them but no reply.

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product and quick delivery

I take pride in my skincare routine and always use high-quality products. I started using the retinol serum from CG Skincare and I love it. I figured that maybe because of the aloe vera, it doesn't dry my skin at all, like the other one I was using from a different brand. I like the way it's formulated and the most important thing is that my skin doesn't get dry and flaky after using it. Delivery was quick too, so will definitely buy again.

13 février 2024
Avis spontané
Noté 1 sur 5 étoiles

They are a fraud website

They are a fraud website. Pls don’t trust. I ordered 3 weeks back paid £108, no update. Sent multiple emails no response. There is no number to call. It’s a scam

16 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service.

Terrible customer service.
I went through hell went I needed to get in touch with them, upto this date I haven't gotten a reply from them.
The skincare products are great and of good quality, but they need to improve their customer service.

20 janvier 2024

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