Charles Taylor Trading Avis 

2 718
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was delivered on time and assembled by a lovely gentleman called Omid. Omid communicated the delivery time the day before and before delivery. Omid was very professional and assembled the swing ch... Voir plus

Noté 5 sur 5 étoiles

After going to the Ideal Home Show in London 2025, I promised I'd save up and buy the 2-seater swing in 2026 - and I did! It was delivered after 3 weeks and put together very quickly. I have been enj... Voir plus

Noté 1 sur 5 étoiles

Items delivered by DHL damaged , CT ignores all emails sent and customer service is terrible. I called numerous times to only be told every time they will call me or email me back. Still no idea if i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought our 1st garden furniture about a month ago from local garden centre impressed with the quality so visited your website and bought more. Then while at the NEC last month saw your stand and bough... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 718)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful and friendly

Really helpful and friendly , even though our items were quite cumbersome he didn’t mind popping them in the back garden , service was very good

2 avril 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review.

Noté 5 sur 5 étoiles

Quality of the furniture

Quality of the furniture, competitive price, able to chose to delay delivery until the Spring, easy to communicate with, delivered when they said and a really good delivery man who assembled the table and moved everything very quickly.

30 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback.
We pride ourselves here at Charles Taylor on a 5-star service.

Noté 5 sur 5 étoiles

Excellent quality garden furniture at a…


Excellent quality garden furniture at a great price. Delivery was on time and put together by Simon who was very friendly and efficient. Highly recommended.

31 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review your custom is much appreciated.

Noté 5 sur 5 étoiles

Our new garden furniture looks fab

Our new garden furniture looks fab, well made and treated already for the summer. Communication from the company was great. Simon the delivery driver was awesome, arrived right on time. We were his first delivery of the day all the down in the South Hams, Devon.

31 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback.
We pride ourselves here at Charles Taylor on a 5-star service.

Noté 5 sur 5 étoiles

Love my bench and looking forward to evenings in my garden

Absolutely love my garden bench. Great price and exceptional value for money. Got a great discount as well. Kept up to date with delivery information. Delivery was above and beyond, Simon was so helpful and did a fantastic job putting my bench together. Thoroughly recommend this company.

29 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thanks so much for your feedback. It makes our day hearing about how much our customers love the product and the great service they’ve received from our team

Noté 5 sur 5 étoiles

Exceptionally helpful and friendly…

Exceptionally helpful and friendly service from delivery driver Simon who had travelled all the way from Stoke-on-Trent to deliver to us down here in North Devon.
The garden furniture appears to be very well made and nicely treated with preservative.

27 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review, I will be sure to pass on the feedback to the driver.

Noté 5 sur 5 étoiles

Thank you!

On Time - Right Date - brilliant service from Simon and his helper - quick in the assembly. Thank you both very much.

25 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback.
We pride ourselves here at Charles Taylor on a 5-star service.

Noté 5 sur 5 étoiles

Both gents were great it was a fast and…

Both gents were great it was a fast and efficient service. Brilliant service.

23 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review, I will be sure to pass on the feedback to the driver.

Noté 5 sur 5 étoiles

Super looking product delivered and…

Super looking product delivered and assembled by Rob who was simply superb. Really friendly and thoughtful. Worked hard to get everything nicely presented and, most importantly, level! Thank you very much.

19 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback, I will be sure to pass on the positive feedback to the driver.

Noté 5 sur 5 étoiles

Sturdy and very well made.

Chosen items were delivered promptly. Simon was friendly and professional and we are very pleased with the items that we bought. We went for two different sized planters, on legs to help me as I’m disabled. Off to the garden centre tomorrow to fill them up! Recommended!

15 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review your custom is much appreciated.

Noté 5 sur 5 étoiles

Excellent company to deal with

Excellent company to deal with. And delivered on time. Very good quality furniture.

11 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review.

We strive ourselves here at Charles Taylor on a 5 star service.

Noté 5 sur 5 étoiles

Garden bench

Such good value for money. Delivery and set up very afficient

27 janvier 2025
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Réponse de Charles Taylor Trading

Thank you for the feedback.

Noté 4 sur 5 étoiles

Very happy with our three seat swinging…

Very happy with our three seat swinging chair which suits our needs, the only disappointment is the quality of the chains which are already starting to rust after only two months, hence minus one star.

20 janvier 2025
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Réponse de Charles Taylor Trading

Thank you for the feedback. Please contact amber@charlestaylortrading.com to rectify the issue.

Noté 5 sur 5 étoiles

Here comes Summer in comfort

Well, from ordering on line, to the delivery information, to the actual delivery itself, I can honestly say that it was fantastic.
Simon arrived during our agreed time slot, and was nothing but friendly, helpful and informative. He was the perfect professional and a gentleman 👏👏👏

9 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review. Your custom is much appreciated.

Noté 5 sur 5 étoiles

The delivery

The delivery driver Simon was extremely pleasant and carried the chairs through the house to their location in the back garden. I would recommend CTT to anyone especially Simon.

7 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback, we will be sure to pass this onto Simon.

Noté 1 sur 5 étoiles

Unbelievable badi Customer Service

Unbelievable bad communication original delivery date 28th February finally arrived 3rd March which was all under the suppliers control. Their
Customer Service is extremely poor they state they tried calling but no record, no answer why they did not email revised delivery dste which resulted being out of picket. Will never purchase again from this supplier.

5 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback .

Apologies about this, please contact amber@charlestaylortrading.com to rectify the issue.

Noté 5 sur 5 étoiles

Recommended

A pleasure to deal with from start to finish.
Kept us updated with order and delivery with a two hour time slot directly from the driver, Simon, who was very pleasant and accommodating with placement of our furniture.
Recommended.

5 mars 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the review, we will be sure to pass on the feedback to the driver.

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