Charles Taylor Trading Avis 

2 717
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After going to the Ideal Home Show in London 2025, I promised I'd save up and buy the 2-seater swing in 2026 - and I did! It was delivered after 3 weeks and put together very quickly. I have been enj... Voir plus

Noté 1 sur 5 étoiles

Items delivered by DHL damaged , CT ignores all emails sent and customer service is terrible. I called numerous times to only be told every time they will call me or email me back. Still no idea if i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought our 1st garden furniture about a month ago from local garden centre impressed with the quality so visited your website and bought more. Then while at the NEC last month saw your stand and bough... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality furniture, attractive, looks solid & well constructed. Cushions sturdy too. Seats very comfortable to sit on. Table had, as requested, been made without a hole for a parasol (as we... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 717)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A very good company to do business with.

We bought some garden furniture from Charles Taylor and not only were they very good quality, they were delivered on the day we were told. Now, we've just bought some covers for this furniture, and once again, a quality product and delivered on time. A good company to deal with.

23 septembre 2025
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Réponse de Charles Taylor Trading

Thank you for the review! Your custom is appreciated.

Noté 5 sur 5 étoiles

I love the swing bench

I love the swing bench. It's awesome, as was the delivery man who assembled it so quickly and efficiently. The cover fits perfectly too. Thanks!

23 septembre 2025
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Réponse de Charles Taylor Trading

Thank you for the review! We will pass this onto the driver.

Noté 5 sur 5 étoiles

Great products

Good products, delivered with care. The furniture treatment is excellent.

22 août 2025
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Réponse de Charles Taylor Trading

Thank you for the feedback!

Noté 5 sur 5 étoiles

A easy shopping experience

A easy shopping experience. Finally bought the footstools we hadn't got before. A nice addition to our garden furniture. We have a large selection of items from Charles taylor. Managed to reseal the furniture, and gor it back to the look when delivered. It pays to use the sealant used by the manufacturer.

22 août 2025
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Réponse de Charles Taylor Trading

Thank you for the review. We're happy to hear that you own and enjoy many of our products.

Noté 2 sur 5 étoiles

Tin of oil

Tin of oil arrived damaged with spilt oil at the top looks like it has been in your warehouse for some time

21 août 2025
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Réponse de Charles Taylor Trading

Apologies about this, if there's anything further we can help with then please email daisy@charlestaylortrading.com

Noté 5 sur 5 étoiles

Bring on the Benches !

I met Daryl at the Largs Viking Festival Show back in August and the garden furniture on display looked good and above all was very comfortable and professionally presented by him. Ten minutes later I’d ordered 3 x 2 seater benches, 3 tables and 3 cushions plus delivery for £499 ! I got a call a week or so later and Rob delivered them and set the whole display up in our garden. They look stunning and are very comfortable and strong ! Excellent service from start to finish !

30 août 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank You for the review!

Noté 5 sur 5 étoiles

Great product, great service

I ordered a table set to be delivered to my caravan last week and it was promptly delivered on time on Monday morning. The driver was an engaging chap who put the table legs on and even though I offered, he did all the moving himself. The quality is superb and I can see this lasting years. Thanks for the quality of service and the quality of the product. Keep up the good work CT!

9 septembre 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback,we pride ourselves here at Charles Taylor on a 5 star service.

Noté 5 sur 5 étoiles

Excellent company - I highly recommend.

I was impressed from the beginning by this company. My swing seat was delivered and installed on time with friendly professionalism and since then I have used it every day! It's something I have always wanted and the crowning glory to my new garden. The construction is excellent and solid and I would not hesitate to recommend this company.

23 juillet 2025
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Réponse de Charles Taylor Trading

Thank you very much for the review. It is much appreciated.

Noté 5 sur 5 étoiles

Very impressed!

Really pleased with the quality of the potting table I bought, with the added bonus of it being delivered and assembled for me.
Great experience all round. Easy to order, delivery date met and staff very helpful.

22 juillet 2025
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Réponse de Charles Taylor Trading

Thank you for the feedback, your custom is much appreciated.

Noté 5 sur 5 étoiles

Efficiency and customer service

I ordered from NZ a cushion and a couple of other things for my mother in the UK. I couldn’t believe it when the parcel arrived within 2 days.
It was also very well packaged.
Thank you so much.

22 juillet 2025
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Réponse de Charles Taylor Trading

Thank you for the feedback.

Noté 5 sur 5 étoiles

Great company

Great company to deal with.
Very happy with purchase

22 juillet 2025
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Réponse de Charles Taylor Trading

Thank you for the positive feedback.

Noté 5 sur 5 étoiles

I ordered a garden potting bench

I ordered a garden potting bench, it was delivered on time, carried into back garden and assembled where I wanted it! Never had this service before without having to pay for it!
The potting bench was great quality and looks lovely. Can’t recommend this company more.

22 juillet 2025
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Réponse de Charles Taylor Trading

Thank you so much, for such a positive review.

Noté 5 sur 5 étoiles

Fantastic quality and great value

Fantastic quality and great value – I’m very impressed. It feels like dealing with a proper family firm where customer service really matters. The products are sturdy, well made, and exactly as described, and delivery was spot on. A really positive experience all round – highly recommended.

31 août 2025
Avis spontané
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Réponse de Charles Taylor Trading

Thank you for the feedback.
We pride ourselves here at Charles Taylor on a 5-star service.

Noté 5 sur 5 étoiles

Great quality efficient delivery and…

Great quality efficient delivery and putting up of furniture. Only little gripe we were told we could have had delivery earlier when we put the order in through seeing the furniture at an event . We love it

21 juillet 2025
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Réponse de Charles Taylor Trading

Thank you for the review your custom is much appreciated.

Noté 5 sur 5 étoiles

Exceptional Customer Service

Garden swing seat very well made and comfortable. Was delivered and assembled on site, which was a huge help. Easy to order on website and very helpful staff when I had a query. I’d say the level of customer service is exceptional. Bought cushions and table to go with the swing and these also good quality. Would recommend this company to anyone.

21 juillet 2025
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Réponse de Charles Taylor Trading

Thanks so much for your feedback. It makes our day hearing about how much our customers love the product and the great service they’ve received from our team.

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