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Meet the leading e-commerce solution for F&B Entrepreneurs to sell on Instagram & WhatsApp. Commerce Inbox centralizes all your customers' messages from WhatsApp and Instagram in one place. Automate frequent answers, send payment or product links, manage loyalty points, market effectively, and gather feedback. With payment gateway and third-party delivery integrations, delight customers with the best ordering experience from your website, in-store, or even via WhatsApp & Instagram messages.
Office #353, Building 17, Dubai Internet City, 00000, Dubai, Emirats Arabes Unis.
2,3
16 avis
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My credit card has just been debited AED 267 without me paying for any service.
I read that their controls were thoroughly made to secure a customer is reliable. Sounds like not efficient.
The careem integration is a disaster. The customer service from Chatfood is equally disastrous. We’ve twice cancelled the subscription and they’re still charging. Disgraceful
I love the assistant especially from Vanessa.
The technology works as advertised, so there's alot to say about that.
It is easy to master, and allows you build a menu in under 30 minutes.
Streamlined marketing suite that supports ads, and a robust customer relationship management system.
There plenty I'm forgetting, but What makes the experience truly enjoyable is how responsive the support team is. They genuinely try to help you, and succeed at doing so.
Finally, I like how the team keeps working hard to improve the experience. They're a great company, period.
The integration team is excellent and deserves 5*. Very helpful, responsive, and even if it is out of their work scope. Just love working with them.
Unfortunately, I cannot say the same about the account manager and therefore I am deducting the 1*. Responsiveness is lacking a little.
The product and dashboard is easy to handle and set up. I love the dashboard and the new features being introduced regularly.
Chatfood has been a good help for my business, even tho as a small business I would improve the cash-flow cycle to 2 weeks instead of once a month as it can put is in challenging situation sometimes.
Also in term of pre schedule order, it would be great to be able to choose a date instead of the next day by default.
Other than that the customer service is great and I highly appreciate Vanessa, my account manager who is always very prompt in her answer to opt request.
The system is well made. It would be nice to have two different menus for two different outlets. Also, there should be a 24/7 customer service number available for emergencies.
Perfect for our operations love the fact that they are always introducing new services and updates that help us out. the team is very helpful and active as well. thank you
One of the best software and services. Regular update and keeping up to the market standards.
Really great platform that has helped my small business grow! Super easy platform for both customers and business owners to use. Such a great and helpful team to work with
Chatfood has allowed us to reconnect with our customers once again. It's great to know who our customers are and be able to reward their loyalty. We also love how easy the system is to use!
Chatfood is a critical part of our business. We started using Chatfood in May 2020 and quickly we started receiving online orders. Chatfood enabled us to engage with our customers in a very effective way through Facebook, Instagram & WhatsApp. Few months ago Chatfood introduced Commerce Inbox where all of our social messages are received so we can smoothly respond to customers.
We have been using Chatfood for 4 years, we couldn't have chosen a better partner to manage our own online ordering services.
The technology Chatfood provides is unparalleled and works very smoothly across our 20 locations and 15 brands. From Loyalty programs to flexible menu creations to Whatsapp Commerce integration, Instagram and Facebook Integrations and many other cool features, it allows us to take control of our ordering system and menus in a very simple and efficient way.
I highly recommend Chatfood and the services that the team behind it provides, it's top notch!
Super happy with chatfood, it works very well and it's very intuitive. ♥️
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