Cheapflightshop Avis 4

I thought it was too good to be true at £397 for a flight to Jamaica and I saw nothing about luggage so thought ok when I get the tickets I will go to Virgin and pay £65 for a 23kg case. I then decided to look at reviews later and it is all a scam so I read up on what they say about themselves and the English is poor , also the website gives a Scottish address which I found strange and I am a Scot why would you be operating a business with a London number but a business address in Edinburgh so I checked the address and there are 20 companies operating from there , obviously it is for correspondence only so this was a red flag to me so I tried to contact them by email but it would not allow me to submit it so I phoned my bank and was told because the transaction was pending I needed to wait until the funds have cleared , the agent suggested I call them which I did. They are based in India using a London number which then reroutes calls through to them. An Indian man answered and I explained I wanted my money refunded as there were no meals and no luggage with the ticket he said no it was just a seat and I told him the company should make this clear and he said it was on the site and I said it was not and he replied did I really want to pay over £740 for a ticket and I said I would have to to have luggage and meals included. Apparently another reviewer said they phone you up later then try to sell you the meals and luggage which is another £300 plus . When I looked on the site this morning ticket was £740 which quickly went back to £397. I also pointed out to him that using a correspondence address in Edinburgh is fishy to say the least and he didn't think there was anything wrong with that nor the constantly changing flight prices from low to high then back to low again.Avoid this company they are scam merchants.

This is the same old baggage scam yet again these companys advertise a flight at a full price then after you book and pay a few day.s later you will get a call telling you. you have to pay separate for you luggage with all major airlines you get between 25 to 30 kilo.s of baggage as part of you ticket especially with long haul ie.emarets Qatar etiad and so on ive had this same scam done before they pretend your getting a cheap flight but the scam is they will call you back to try and get another few hundred pounds for something you have already paid for when you booked the flight pls do not book with these scammers and by the way the name they give you is always English when they are all cleary asian scam scam scam i have yet again had to cancel my booking as i know the is just a money making scam !!

I booked a flight through this company after seeing a great deal online. I received a booking reference and assumed everything was confirmed, expecting my e-ticket via email. However, the next day I received a call from a representative who informed me I had booked through a third-party site and that my ticket was a “promotional standby” fare with no luggage or meals included. They claimed it would only be confirmed if another passenger cancelled, and then tried to upsell me a more expensive ticket with extras.

When I declined and asked to cancel, they said I would lose nearly £200. They then offered another ticket for £1,000, later reduced to £778. When I mentioned seeing a £650 ticket elsewhere, they said I could pay an additional £205 to secure a confirmed ticket with luggage and meals. I nearly agreed, but decided to research the company and found many similar complaints on Trustpilot. I realised this was likely a scam.

I politely emailed to request a refund and contacted my bank to reverse the charge. Despite ignoring my email, they called again—but I made it clear I wasn’t interested and had contacted my bank. Surprisingly, later that day I received another call stating a refund was being processed, and the money was returned to my account that evening.

Avoid this company. They use misleading low prices to lure customers, then try to upsell using pressure tactics. I’ve learned to always check Trustpilot reviews before booking with any unfamiliar company.

I paid for a return business class flight.
2 days after, they told me it wasn't confirmed. A week later they told me it still isn't confirmed. The customer service advisor could only speak broken English and did not care at all.
Will be reporting them.