Checkfree Avis 

Do NOT use CheckFreePay at Walmart at 7200 Arroyo Crossing in Las Vegas. The connection between Walmart and CheckFreePay is horrible. I paid my Nevada Energy bill on 9/12/26 and the Walmart associate told me it would post the next day — completely false. My payment didn’t show up, my lights were disconnected, and I had to make extra payments just to keep my service on.

If you look at my receipt, it clearly says “payment to be delivered no later than the 15th.” But when I called CheckFreePay, the representative told me it might not post until 11:59 PM — or maybe the next day. That means nothing is guaranteed, and anyone who pays utility bills knows the light company does NOT wait until midnight. They shut you off the moment your balance hits zero.

Because of their delay, Nevada Energy actually disconnected my power. I had to call them, explain everything, and they reconnected me as a courtesy because CheckFreePay never posted the payment. The disconnect and reconnect alerts I’m posting show exactly what they put me through.

After this happened, I went online and read the BBB reviews. If I had known how bad they were, I would have NEVER used this service. Walmart gives false reassurance, and CheckFreePay does not guarantee your payment. They left me stressed, upset, and dealing with a disconnection that was NOT my fault.

If you need to pay a bill, go somewhere else — even a grocery store is better. In my opinion, Walmart and CheckFreePay are making money off customers while providing unreliable service. This company needs to be exposed, and if this happens to you, file a complaint with the Better Business Bureau because something needs to be done.

We moved and changed credit unions. Our new one uses CheckFree for its bill pay system - and it is horrible. I thought our old one was bad when it took 2-4 days to pay a bill, but CheckFree can take up to 10 days! At least they tell you that (but only after you enter all the info and click "pay bills") so I then know I need to call the payee and ask for grace for a late payment. This is ridiculous.

I was treated as if I were a criminal or a scammer.
Fiserv had no call to so rudely demand payment from me without explanation. My bank's transaction records showed that the funds were witdrawn from my account so I had no way of knowing the processing at Fiserv/Checkfree had broken down. I was required to spend a lot of my time discovering what went wrong and resolving the situation - something they could have done without me ever knowing. Instead, they chose to refuse explanation and demand payment without further discussion.

Checkfree.com is nothing but a big scam and when you catch them at it they try there best to scam you out of more money. They can't even answer there own phones they have a company called member services take the heat for them if you want to check your credit score please use credit karma